I'm updating a review I wrote one week ago. I was left unsatisfied by an expensive service call…read morewith a temporary fix on my tankless water heater. This past Monday, Scottco called my husband to discuss the problem. He explained the issue. The sweet lady in the office to him she understand and would get back with him. Long story short, this problem is fixed permanently. I can't thank the folks in the office enough. They followed through and satisfied us!

Hi there, I wanted…read moreto warn others regarding my recent experience with Scottco. I must say that I was quite disappointed with the situation that unfolded. As a proud Texan who has served and worn my uniform proudly, I value honesty and fairness above all else. When I booked their services, I had no idea that they were over an hour away. When we did a google search for Hereford this company showed up as if they were local. We had a overpowering sewer stench in the building only that added to our sense of urgency. In my desperation to take care of my employees, I unknowingly booked Scottco while my wife had already booked another company. As a small company with only two employees, the $420 trip charge was quite devastating for us. I believe in compensating others for their time and would never want to take advantage of anyone. I understand that mistakes happen, and I am willing to pay a fair amount for the services rendered. However, I was taken aback when I was told that the original charge was almost $600 as if I needed to be happy with the current. I believe in dealing with companies that operate with integrity and put their heart into their operations. I own up to my mistake and am willing to pay what is fair. I always strive to take care of my fellow man and would never want to feel like I'm taking advantage of someone's error. I believe in fair and honest dealings.

The folks at public plumbing are great. They were friendly and prompt.When they came to check out…read moremy problem. They got me fixed up as soon as possible. And everything went well. Recommend highly!!

Same day service and good communications. The technician was very professional and made sure the…read morejob was well done.

This is the only plumbing company we'll use!! They have done right by us every single time we've…read morecalled! Guest bathroom clogged over the weekend. Called early Monday, said they'd get to us Tuesday...no problem! Called Monday around 12:30 and said we can be there in 20 minutes. Heck yeah! They were there in 15, got us fixed up in less than 30! Price was wonderful!! WITH a 7 day guarantee! The two techs were Max and Charlie. They were PHENOMENAL!!! Extremely professional, extremely kind, and explained everything they were doing. I couldn't ask for better! Like I said, this is the only plumber we'll use! Top notch!

One the best services I have had in many years. Thank you Dependable plumbing. Lived up to your…read morename.

Cash and Mason came in a hurry and got us fixed right up! They were quick easy and respectful. And…read morethe work they did was top notch! Highly recommend!

it was a good experience. Boston was very professional. Very informative and helpful.read more

We recently had problems with sinks that would not drain. A friend recommended Pratt Plumbing…read more She said they provided good service and had reasonable prices. I contacted the company and made an appointment for the following day. The plumber was prompt and after examining the sinks told me the problem and offered 2 remedies along with the price for each. He went to work and fixed the problem. He was courteous, professional, the price was reasonable, the work was warranted and he did not leave a mess. From now on Pratt is my go to guy and I highly recommend Pratt Plumbing.

I had a bad experience with this company twice. I will not have any more though. The owner would…read morenever return my calls so I just need to warn any other potential customers to find another plumber. I wanted to voice my unhappiness with the owner before posting a bad review. I will say NEVER buy a hot water heater from them. I got a Rheem and it was under warranty and I ended up almost paying for a new one. They did not want me to call Rheem and when I told them what went on the only thing they would reimburse me for was the dip tube for $20.00 which was not on the work order and never got them to put it in the order. Total cost $875.27. Not impressed with the owner at ALL!

Great experience with DR Potts Plumbing! Professional, friendly, and reasonable rates. Highly…read morerecommend!

Reasonably priced. I asked for a quote and received one back within the hour. Dan's workmanship is…read moreas professional as they come. I'll definitely use his services again on my other homes.

When they rushed to finish a job in my home & flooded my second level with hot water - also my…read moreoffice for work - they left & did not respond to calls or messages for help until 3 days later. 7 months into an insurance claim with their insurance company - they won't cover half the damages and want to pay ACV, not replacement cost. I paid them in full when they did they job, unaware if the extent of damages - but I'm still out of 1/3 of my home after 7 months. Nothing can be fixed until this is resolved. And I'm supposed to pay another $7-8k of depreciation bc "they can't replace 10 yr old carpet with 10 yr old carpet"?? I didn't cause any of this damage - and they accepted responsibility for it. Now I have to get an attorney to handle this bc I can't get it resolved. AVOID THIS BUSINESS!

Same day service which is good. Probably good for construction. However, for home plumbing…read moreproblems greater than 50 feet look elsewhere. After over $200 and not finding the problem was told to go elsewhere. Had to call A&S to unplug the clog at 75 feet.

Called off-hours as I frantically tried to get the HVAC running in our brand-new home ON MOVE IN…read moreDAY. Tech was there in less than an hour - and took less that half that to solve my boneheaded mistake. He even took the time to educate us on what happened so we could keep it from happening again. Great guy, great company, worth every penny.

I I've used Patrick's for 2 different problems the first was for several electrical issues. The two…read moreguys who came were exceptionally good answered all our questions and did a fantastic job! My second was a plumbing problem the guy did a good good but I would never call them for another plumbing problem. He was on the phone over 80% of the time with personal issues. Talked about me to who ever he was talking to. Didn't like it I stayed and watched him doing the work. When I asked him questions he made me feel stupid. I would rate the plumbing a 2 star.