Robert and his team were amazing to work with. They upgraded my panel and service at my house. It…read morewas a mess (and probably bigger mess than they anticipated), but they didn't complain and they took the time to do the work correctly. Everything looks 10000% better than it did. My wife was so impressed she even told me I should leave them a positive review! I highly recommend!

Another job well done by PES! Angelo came out to help with a rogue thermostat and then also install…read morea GFCI outlet. The outdoor outlet was a piece of cake for Angelo, no problem. But our rogue thermostat proved to be a challenge. Angelo refused to give up and he also got innovative to avoid having to cut holes into the wall and ceilings even tho that would probably have been much easier for him but much more costly for me. End of the day, he found the perfect solution and when he left, I had a new outlet and my thermostat was up & running! PES is definitely my go to for anything electrical. So if you need anything, definitely give them a call first and you will not be disappointed. Thanks again Angelo!!

Kevin DePalma is a skilled electrician. He responded quickly to my telephone query for a new…read morebathroom vent and fan, instructed me what best to buy and installed the new vent quickly and expertly. Kevin is reasonably priced and a pleasure to deal with. An A+ experience every time I have used his services. Fran Bernstein

So far, so good! I highly recommend Kevin. He has been great, quick to respond, and very helpful…read morethroughout the process. I will definitely use this service again.

I am so very upset to be writing this review; however, since no resolution was given to me, this is…read moremy only means seeking some type of retribution/justice. I first want to note that I have used this company for many years. And they were always so great! The owner and the servicemen. I have referred countless clients to them as well. Until recently, I had never had any issues at all. About 2 weeks ago I had a standard apt for them to come and clean my furnace. My apt window time was between 2-4. At 1:30 I left work so that I could be home in time for 2:00. At 1:35, as I was in the car, on the way home, someone called me and stated that they had to cancel the apt. I was upset because I had just left work. And the apt was in 25 minutes. I wished I had gotten a call sooner. But, I pushed on. I informed the girl that I would need to call back because now I needed to pick another day that I could leave work early. When I got home she called me again at 2:30. She explained that someone could come if I still wanted them to so I said of course! She said they would be there between 3-5 and she would call when they were on their way over. I said OK. At about 3:10-3:15 someone knocked on my door. It was the serviceman. I let him in and brought him downstairs. I showed him where everything was and the first thing he noticed was that one of my water holding tanks was right next to my oil tank in the basement which made for a tight fit for them to service it. Please note that a couple times this has been mentioned to me and several times I have asked my water specialist to move the tank over a bit. Besides it being a tight fit, no one from Cole Heating has ever said they could not service it. They just stated that it was a tight fit-which it is and I agree. However, this worker just looked at me and said "I can't deal with this on a Friday" and huff and puffed himself back out to his truck. I left and went upstairs. I knew based on that reaction and the fact that I think they sent him to my house late on a Friday (because my original person must have canceled) that he was just in a bad mood and basically did not want to deal with it. In about 30 minutes he was done and upstairs with the bill. I thought it was weird because they are usually there for about 1 hr. He informed me that I needed a new smoke pipe and a new ignition switch and that they would have to come back for all that-which was fine. I knew there was an issue (minus the standard cleaning that needed to be done). I paid him and he left. He seemed to be in a better mood since he was now on his way out:-) However when he left, I noticed two things on my bill 1) he did not clean the oil filter near the well water tank. He wrote a note that he could not reach it and 2) he stated that he was at my house for over an hr and that he arrived at 2:50, which was absolutely not true. So, overall my bill was $208. $165 was labor and the other $43 was tax and parts. What tax and parts you ask--well an air filter apparently. Because he did not clean the smoke pipe (because he is coming back to do that and repair it) and because the 'tight fit' prevented him from cleaning the filter near the oil tank, I am not really sure what I had done for $208! This is where my frustration and anger comes in. I mean this company is not cheap, but they have always been good, so I do not mind paying. BUT, I do mind paying when I feel the job was not well done. And that day it wasn't. I immediately called the owner before the serviceman had even gotten off my street. I explained everything I just wrote in this review. He seemed to care very much and assured me that he would speak to him on Monday and would call me back (on Monday) with a resolution and also a price for the two items I needed replacing. Needless to say, Saturday came and my check was cashed right away, but here I am-2 weeks later and not one phone call from anyone. I have since gone with another company who has been great and is much cheaper. If I had just gotten a phone call back, I would have never stopped being a customer. After being a loyal customer for years, I feel, at minumum, I deserved that.

I'd give these guys six stars, but it tops out at five…read more My central a/c unit was pumping hot air, so I called Cole. This was at 1:15 in the afternoon. I was told they could have somebody at my place sometime between 2:00 and 4:00. Doorbell rings at 2:20. I answered the door -- it was the Cole serviceman. 3:30, cold air's pumping through the vents and the serviceman explains to me very clearly what the issue was and what he did to resolve it. He also took a note of the model of a/c unit I have to shorten repair time if the need arises again. I absolutely love these guys.

Called the office, made an appointment for repairs on electric service Showed up ten minutes early…read more)Mike Santoianni) to do work. Was very knowledgeable of problems, explained each step, repaired my problem. Highly recommend him and his company, will use them again and suggest you do also.

I called NE Electrical at 10 AM this morning because my stove stopped working. They had someone…read morehere by 11 AM!!! Mike was terrific at solving the issue of the circuit breaker tripping, time after time. He started with the simple fixes first and continued to diagnose the problem with the wire behind the stove until it was resolved. He cleaned up so well you would never know he was here. In addition, the people who answer the phones there are so courteous and responsive. Michael the owner once came out on a Sunday morning, within an hour, to resolve an issue with my generator. If you want the job done right, contact New England Electrical.

Great service excellent customer service when dealing with getting a price and during the…read morework.clean And fast

Had to have wiring put in for a hot tub. Sampson Electric owner viewed the site and sent out a…read morecrew. The guys were on time but were met with a couple of curve balls right off the bat (including my mass ignorance of anything more to do with electricity than Ben Franklin and his kite). They handled every detail with cool, knowledgeable expertise and got the job done. Very thankful for their courteous professionalism (and sense of humor). Would absolutely use them and Sampson Electric again.

So disappoint , A-C electrical Andy helped me install the outlet for my Generator. They took my…read moremoney and said Will give me the metal part for safety which cost $200 and never show up again. No recommend this company. Andy said I need to trust him? So I waited for one month now. No more business for A-C Electrionic .

Completely happy with everything they did. They scheduled quickly, worked expeditiously, and their…read morecost was fair. If I need more electrical work, l will definitely use again.

We had Ben repair a light switch in our bathroom. We were glad that he was able to service us the…read moresame day! He replaced the faulty switch, thus, he fixed the problem. We'll use him again!

Ben communicated well, before and during the work, and he and his team were punctual and efficient…read morein replacing switches and installing a ceiling fixture. Highly recommended.

cannot expect better from any service business!! mary and…read moretim are friendly, reliable, with prompt service and very reasonable prices. they installed my furnace many years ago, and have always responded immediately when any service has been required. a small business that truly values their customers! i'm so grateful to be able to depend on conditioned air systems.

Worst company ever…read more The person who handles their calls and scheduling is extremely rude and indifferent. She is the worst representative possible for a customer. No customer service. Quite the opposite. I believe she is the owner's wife. She is indifferent as best, hostile and angry at worst. She answers questions rudely. Does not return calls. Sounds exasperated ALL THE TIME. They did super shoddy work in our home. The HVAC system is not well sealed and heat and AC escape all over the place leading to inefficiency. They failed to seal the top of our ducts. There is air escaping everywhere. Returns have been placed in bad spots. The owner seems to have a bunch of right-wingers working for him who spend their day listening to far-right political commentary while they work on HVAC systems. The owner (Tim? Ted? Tom?) is an extremely poor communicator, gruff, thuggish, and spent a lot of time telling us how he manages to "get back at" difficult clients by doing substandard work that won't be immediately apparent. He bragged about this and was quite proud of his deceptive ways. Totally unprofessional company. Do. Not. Use. Run. If I could give them a zero, I would. They should go out of business for the ways they treat their customer and the sloppy work they do.