Everyone is so kind, professional, knowledgeable, and organized. 10/10 recommend. Leigh and Dr Kofi…read moreBrown are the best

Unacceptable Experience and Concerns Regarding Hygiene and Billing…read more I am writing to express my extreme dissatisfaction with the service I received during my recent dental cleaning appointment. My experience was highly concerning due to misrepresentation regarding insurance coverage, questionable billing practices, and, most alarmingly, a severe lack of sterile protocol from the dental assistant. From the outset, I was informed that my routine cleaning would be free as the office was in-network with my insurance carrier. However, when I inquired about potential charges, the staff was evasive and unclear, which immediately raised a red flag. The most concerning aspect of my visit was the dental assistant. She appeared to be new and demonstrated a profound lack of awareness and training. She repeatedly failed to hear or respond to the dentist's instructions, requiring him to repeat himself multiple times. Her hygiene practices were particularly alarming: * She frequently put her gloved fingers in my mouth, then immediately touched the computer screen, and then returned her same gloves to my mouth. * She handled the X-ray gun with these same contaminated gloves, touched the screen again, and then put her fingers back in my mouth. * At one point, she put a pen in her mouth and then proceeded to put her fingers back in my mouth. This blatant disregard for sterile technique significantly increased my anxiety during the appointment. Following this, the dentist informed me that I had tartar and inflammation only on the right side of my mouth and recommended a deep cleaning costing $720. Given the previous issues and my knowledge of my own dental health, this assessment felt disingenuous. I immediately expressed my desire for a second opinion, as I was confident there was no such issue, especially confined to only one side. My insurance plan covers two cleanings per year at no cost. After leaving your office, I promptly scheduled an appointment with another in-network dentist, where I received a proper and thorough cleaning without any issues. However, shortly after my visit to your office, I developed a sore throat, which I strongly suspect was a direct result of the dental assistant's unsanitary practices and cross-contamination. I urge you to address these serious issues immediately, particularly the unhygienic practices of your staff. No patient should be subjected to such a risk of infection. I also recommend a review of your billing transparency and the accuracy of your dental assessments. To the smooth dentist aka Bollywood: don't have your staff lie and say you're in network when you're not. That's fraud. Scamming money from your patients will bring you nothing but bad karma ok Bollywood. So don't do it. Be honest you'll be a better person.

I have been going to Marietta Smiles for the last 3 years. Highly recommend, the staff is polite…read moreand attentive. Thea location is super clean with ample parking.

This Dentist office is top tier. I see reviews with regard to cost, and that was a concern for me a…read morewhile back as I was hoping for a plan that was less expensive, but then I realized that high quality comes with a cost, and it is one that ended up being entirely justified for and my wallet. They did some miracles on my teeth today, after 5 days of intense throbbing and grinding pain from one molar I had that got infected. It was one of the few times I was excited to go see Dr. Singh as I knew that he and his staff would take good care of me, and I would have traded my arm and leg to get rid of the pain I went through on my own punching walls in my house to relocate it, even if it was just for a few seconds. Their staff if very professional and friendly, and their office is very large, with plenty of parking space and Hcap access, and you will even have a choice of media entertainment as they work on your teeth. I have no complaints at all for the cost as the Doctor and his team do such excellent work. Never short change yourself, especially when it comes to your teeth and body. Come see the good doctor here, you will be in good hands and you will be satisfied once you see and feel the results of the work they can do.

Always the best experience when I have an appointment at Dentistry at East Piedmont. This office is…read morefilled with nothing but the KINDEST professionals I have ever had the pleasure of dealing with at every appointment. They truly are the best dental office in the state of Georgia, if not the entire country, and I am not joking around!

After a traumatic dental experience more than 60 years ago in a developing country I have crippling…read morefear of seeing a dentist. My dental health has only been addressed when ignoring it further was impossible. I am a new patient of Dr. Danielle Bauman at Dentistry at East Piedmont and let me just say that I LOVE her. She and the staff go beyond professional excellence. They are patient, kind, and reassuring. I would give 10 stars if I could.

I would give Dr. Patel six stars if that rating was available. He and his staff calmed me down,…read morequickly and professionally completed the extraction and sent me home. They followed up for a few days to ensure I was ok. The practice gets my highest recommendation.

Dr. Jay Patel is simply the best. I've lived in many states and cities and have experienced…read moredentists and oral surgeons in every state. My mouth is filled with veneers, they look great but don't last forever. When a veneer has to be removed and replaced, Dr. Patel is the only oral surgeon I would use in America. He is that good, kind, patient, empathetic. Renee Henry

I highly recommend Gilreath Family Dentistry for a full variety of dental and orthodontic needs. My…read morefamily has been with this practice for so long now they are family to us. Entire staff is the epitome of excellence. They are caring, highly skilled, and client centric, always anticipating your needs, careful to ensure your unique needs are met. Dr. Paul is simply wonderful. I am very dental phobic, yet, I trust him implicitly. He is as gentle as one can be and has never, ever, caused me pain. Keenly skilled, he has the patience of Job, and is truly gifted in his engagement with his clients-he takes the time to know you, to know your family, your general health and well-being. This is a provider who genuinely cares, and it is felt in all your interactions with him. Dr. Paul became my dentist many years back after I experienced a very unfortunate complication from a previous problem and providers. He is the only one who could handle my case. I now travel from out of town to this practice as he is the only one I trust to attend to my needs. Dr. Paul does it all; he has built a practice that covers a wide variety of needs-dental, ortho, endo, cosmetic, etc. You just absolutely can't go wrong in choosing Gilreath Family Dentistry-delivering their legacy of excellence, every single day.

Had a clean and X-rays on time office is nice good atmosphere good people. Care and o so was on…read morepoint.

Wow!!!! BEST Dentist experience,.....yet...lol…read more I have to be a little reserved in my review...it's come back to bite me before. This was an initial consultation @ 7 am. Went Great! Dr. Patel was spot on. Great attitude... perfect smile and eyes that would make me hand him my wallet!!! I left the consolation with an open spot to come back at 9:30 for an exam. Went up to the chick fil a and they called me about 8:45 and said come on back. I went back in for round 2. I was scared out my mind. Haven't been to the dentist in well over 8 yrs!!!!! I meet up with the Goddess know simply as Ms. Pam or Patt...can't remember.......ohhhhh what a woman though..... Her voice could melt butter....so calm, soothing and reassuring.... I was still hella tense!!!!!!, but she made me feel like I was lying in bed at home. I ABSOLUTELY HATE POKING AND PRODDING in my mouth,....BUT,....Ms. Pam and Dr. Patel did it with such ease and reassurance. Overall I've got to have about 3-4 visits to clean and fix and repair everything that is wrong with my mouth, (shame on me....I'm completely embarrassed and Totally ashamed)...but I'll keep you all updated! So far..a 5!!!

I have been coming here for years, and I have not had any problems until recently. I think the…read morepractice has gotten so big, that the staff members just don't care. My most recent visit was a horrible experience for me. When checking in, I had to update my history. One question on there asked me to select issues or concerns I had more questions about, so I did. However, that was never addressed during my visit. The hygienist was initially nice, but I don't think she showed much compassion or concern. When taking my Xrays, she kept shoving the piece so far back in my throat that it was causing me to gag. I kept having to adjust it, which I could tell was irritating her. I then told her she's pushing it way too far back, and I can't help that I have gag reflexes. Then when she went to clean my teeth, she let the suction rest on my tongue, and when I tried to hold it, she said "no just let it rest there." So she starts cleaning my teeth, and water was splashing everywhere. After the water started splashing in my nose, I had had enough. I informed her that no other dental hygienist at that practice ever had water splashing on me like that. In the middle of her cleaning, the doctor walks in. He's pleasant as always, but he walks in asking her what type of chair/stool she likes better. Had a whole conversation which I feel like was not important to discuss in front of the patient. I also hate the fact that he came in the middle of cleaning instead of once it was over like he normally does. I want to ensure the hygienist did a good job. At any rate, the hygienist (Cara? Sarah?) continued cleaning and she actually scraped my gum a few times while removing plaque from my teeth. I squirmed in the chair so she could tell it hurt, but she didn't do anything about it. Lastly, she says "it looks like your fluoride is covered today." So she finished up and walked me to the front and said I was good to go. I went to the restroom, and when I got back, the receptionist said "I know she said you're good to go, but you actually owe for the fluoride. It looks like you had an $18 credit on your account but you still owe $17." I explained several times that the hygienist said it was covered, and she said "I know but she was looking at it wrong." Well that's NOT my problem. I told her that I hear what she's saying, but fluoride is optional. So I wouldn't have even gotten it. She finally said she would just "scrap the fee." I then walked out. Also, why did I even have a credit on my account? So they are overcharging people, but they never even notified me that I was being over charged. I still do not know why I had a credit on my account. So customers BEWARE! Overall horrible experience.

I have been seeing Dr Patel for 8 years now. She is the best. She is knowledgeable, patient,…read moregentle and your staff is the same. During this time she has diagnosed pain in my mouth and sent me to a great doctor for a root canal and the pain was gone. She has seen some concerning issues with my tongue and followed up appropriately with that and she has replaced a crown. I am moving but I will be making the drive back to stay at this office.

After seeing all of the positive reviews for this place I was eager to come here. I was referred to…read moreroot canal specialist and then had to come back to All Dental Care to get a crown. I was fitted MULTIPLE times on different days and as someone who goes to college in Macon, I had to make the 1 hour and a half drive to come in. I was exposed to unnecessary amounts of radiation from the x-rays that had to be retaken every single time I came which was a total of 5 times. Not to mention, one of the staff members messed up the impression so I had to come in AGAIN. After paying almost $2,000 for a crown I did NOT receive, I had to pay to get my wisdom teeth pulled out in order to get the crown. Why wasn't I told this before paying $2k when the Dr had seen my x-rays? They just care about money here and I would save myself the headache and money and not come here. My only regret is ever trusting All Dental Care.

Atlanta Family Dentistry is awesome! From the staff and especially Dr Cheng who handled "ALL" my…read moredental needs from pulling a tooth, and root canals. She's very honest and very detailed and most importantly she's the best dentist I've experienced. And as for cleaning teeth, Miss Patricia is a very skilled dental hygienist. She's gentle, personable and the best dental hygienist I've found! I've been to quite a few dental offices and met quite a few dentists but I highly recommend Atlanta Family Dentistry to maintain all your dental needs. You won't be disappointed!!!

I was debating whether to give the visit two or three stars. I was going to give it three stars…read morebecause it was an average dental cleaning but what made me take down one star is that the dental office charges every patient a fee even if you have insurance (more on that later). I called other dentists in Atlanta and there are some with high ratings and new technology that do not charge an office fee. Before going to the dental cleaning I received several messages through email, text and call asking me to confirm my appointment. I confirmed my appt via a click of a button through an email and also again through text message. I would have appreciated only being "pinged" once to confirm. Then I received a call the day before asking me to provide my dental information by noon, which I had already emailed them the day before. When I got to the office, I was seen promptly. I mentioned to one of the staff that I had my records sent over a couple of days ago. They said they couldn't find them and asked why I would need to have my records sent. I just thought it was part of the process and that the dentist would be interested in my history and prior x-rays. They told me the dentist will be doing new x-rays so not to worry about the records not being found in their inbox. The x-ray process took about 10 minutes. That's when I started noticing that some of the technology/atmosphere is a little more outdated than I am used to. Just things like the chairs, and the overall ambience, but nothing was technically wrong with it. Also worth noting that my previous dentist usually takes my blood pressure before the cleaning and provides mouthwash. There wasn't any of that here. When the x-rays were done I wasn't communicated with about what the next steps would be. I was sitting there for about five minutes and didn't really know what to expect or what/who was coming next. I was also unsure of who my hygienist would be. Also the chair was not in a comfortable position for my back, but there was no staff around to tell so I kind of propped myself up while I was waiting for the next person to come presumably. After a few minutes, the dentist came over and said that she would be doing my cleaning. The cleaning was really a no-frills cleaning. My previous dentist (in a different state) had really new technology like noninvasive tools that can sense where cavities might be forming and they also have a screen on the ceiling above the chair. The cleaning here was a bit messy. I had water dripping all the way behind my neck and when I left I had spots of toothpaste on my face. I also didn't really feel like it was rinsed enough and I felt leftover toothpaste granules. Minor note, but I wasn't given an option of what toothpaste I wanted either. When the cleaning was over I went to the front and this is probably the biggest reason why I had to give it two stars instead of three. There is a $10 charge and it wasn't explained what that charge is for. This charge is for every single patient apparently. This is definitely not OK in my book given that insurance should pay for the entire cleaning. I understand that perhaps they needed to charge for Covid protocols (just a guess). The lack of explanation about the charge at the end did not feel good as a patient. I asked them if this was a co-pay because there should not be a co-pay. They simply said that it's an office charge. I should have really probed that more but I just paid and let it go and decided I won't be back. The staff were friendly so that was positive. But I definitely think that I am looking for a higher quality dental experience. My last dentist would spend time with patients for an hour, but here I was in and out pretty quickly. Also this is minor, but this office does not give out free toothbrushes or floss, or at least I didn't get anything and it wasn't offered to me. I think better communication, a more thorough exam, interest in my dental history, and of course not having any extra charge at the end would have really made it a better experience. I wouldn't say this is a bad dental clinic by any means but I just think it is more for patients who aren't looking to establish a dental "home" but those seeking an infrequent cleaning/procedure.