My daughter had a great experience, a 10/10! Carol was her hygienist and she went above and beyond!…read moreShe was very sweet and caring and willing to answer any questions I had. To be honest the whole staff is wonderful. The doctors are amazing and so easy to talk to! My daughter Harper gives the practice two thumbs up!

We've had only very great experiences with Rossitch, the last two years. My son, who's now nine,…read morehas done very well here. He's had a cavity done, two check ups/ X-rays, cleanings, five teeth pulled total (eek! A filling gone wrong from another dentist office, and four baby teeth overcrowding that didn't want to fall out lol), and molar sealants done. All successful! They have been excellent w ever experience. My son is not scared to go there- amazing!! We've seen i think three different dentists, male and females, and all were so friendly and kind. They made my son feel very comfortable. The assistants and hygienists are also so nice and do a great job. They do a great job of explaining things, calmly, and sweetly to my son, during procedures, making him feel at ease. He LOVES the TVs playing kids movies, on the wall, and above him in the chairs. He also is obsessed w the video games section in the front waiting room lol. He likes the "Hills 2 track" game a lot. The place is decorated very kid-like w great murals all over. They give the kids prizes after, and goodie bags, which is fun. My son has an allergy to food coloring, and they're great about that- going above and beyond to get different things without food dyes for numbing gels, teeth cleaning, etc. We also don't use fluoride and they're respectful of my choice, which I appreciate. They are prompt and efficient. Get us in right at our appointment time, most of the time, get things done quickly but well. In at 8am, two teeth pulled and two sealants done, out by 8:45. Wow! The front desk is very nice and knowledgeable. They worked with me when I was self-pay in cash - and have a same day cash discount. Now I have insurance again, and they work well w that also. We started there in 2021, I believe, and although they preferred mask wearing, they didn't seem too pushy about it, and didn't make my son wear one if he didn't want to. Also appreciated, due to his sensory issues. Now it says encouraged, but don't see many now in 2023. They do have you sign paperwork ahead, explaining that they prefer parents to stay outside the rooms, but won't enforce it if they feel strongly. But I've never seen it done, or been asked to, and they are great about me and other parents being a the child the whole time- and close by/ comforting your child during procederes. So I'm glad for that- our babies should have us by their sides during those things. We've loved going here, and glad a friend referred us!

Excellent dentist for children. They have ample seating in the waiting room. They also have a few…read morearcade games as well to help keep children entertained. They also have a few interactive toys for smaller children. Staff was very friendly and answered all questions that I had. They also interacted with my boys very well and made them comfortable. Definitely will continue to come here.

I am giving this office one star due to concerns regarding due diligence and billing integrity…read more After checking my daughter in for a routine cleaning, I was informed that there was a $51 balance remaining from her previous visit for a sealant. I explained that I had not been told at the prior appointment that the sealant was not covered by insurance. Because the receptionist was new, another staff member stepped in to assist. I was initially told that insurance companies sometimes list services as covered on their websites when they are not. I was then told the $51 was part of my deductible and that my insurance only covered 80% of the sealant. After receiving multiple explanations, I requested to review the actual paperwork to verify the information being provided. Once the paperwork was printed and reviewed, I was informed that the previous information was incorrect. It was clarified that the office is only permitted to bill my insurance a certain contracted amount, and the sealant was, in fact, covered. Had I not asked to see the documentation, I would have paid a balance that my insurance had already covered. Additionally, I never received a copy of the paperwork I requested. I strongly encourage parents and patients to review their billing statements carefully and request documentation when there are discrepancies. Transparency and accuracy in billing are essential, and patients should not have to advocate this hard to ensure they are being charged correctly.

My two year old just had her first dental and it went so well that she cried when we had to leave…read more Dr. Mary and her staff were so kind a welcoming. And I can't say enough about how cute their waiting room is. They catered to my daughters interests by playing Frozen above her chair and mixing a little bit of play into her exam. Dr. Mary answered all my questions and was ver informative about dental health practices for toddlers. At the end of the appointment my daughter walked out with a balloon, goodie bag with new tooth brush, floss, stickers and a item from their treasure chest! She did not want to leave!

Dr. Mary and her staff are wonderful! We have been twice, and both times everyone was so calm and…read morepatient with my daughter. She was nervous before our first visit, but now she loves going to the dentist! There are televisions on the ceiling to distract the children during procedures, a "treasure chest" to choose a toy at the end of your visit, and manicures during sealant application! We had to reschedule an appointment today due to a work emergency, and the lady who answered the phone was so understanding! I highly recommend Parkside Pediatric Dentistry!

10/10! Wow! What an experience! We just recently moved to the area and numerous people suggested…read moreDr. Shoemaker from a Kennesaw Moms FB page so I scheduled an appointment for my child. The initial phone call was very simple and I was able to schedule an appointment for an initial visit and cleaning and they also emailed the documents to complete prior to my visit so that I could be prepared beforehand. When we arrived, there was plenty of parking available outside. We were greeted by a friendly woman at the front desk and were able to quickly check-in and hang over our paperwork. The kids were able to play with the toys and they lit up once they saw the gaming space (one tv had Minecraft and the other had a Super Mario game.) Every single dental assistant and hygienist was VERY friendly and just so sweet and welcoming. They were so kind to my 3 year old daughter who joined me for the appointment and even included her (she has never been to a dentist just yet). Dr. Shoemaker is awesome! So bubbly and friendly, he came in and greeted us, started chatting with my son and instantly made him feel comfortable. We never once felt rushed or out of place. It was very warm and happy experience for both of my kiddos! My son's cleaning and exam was successful, then they allowed both kids to pick out a prize and even gave them balloons. They were ecstatic! Check-out was very simple and I was able to schedule our next appointments. They provide both text reminder and email reminder about appointments. Absolutely recommend 10/10. What a wonderful dentist office!

The staff and Dr. Shoemaker were so wonderful. They immediately put my 3 year old at ease and he…read morestill talks about how much he loved his dental visit!

If I could leave zero stars, I would. Telling someone they accept all insurances and then saying…read moreI would be reimbursed $450+ by my insurance (i only received 216.00 back - for a cleaning!!!) and not explaining that $431.00 is for the cleaning only when they are not in any insurance network, claim they don't tell patients what we will be reimbursed(which they did) and excuse every misrepresented bit of information they have given me by saying they waived a $15.00 missed appointment fee is unacceptable and poor business ethic. No need to reply with your standard "miscommunication" jargon. There was no miscommunication. Only misinformation given.

My twins have high functioning autism and adhd. One also has auditory processing disorder. We…read moreabsolutely adore this dentist office. They always work with me and my kids on communication and strategies to make things run as smoothly as possible. They are always calm and patient. I couldn't ask for more. We have dental insurance, but we end up paying a small amount out of pocket. You can ask in advance if you need to know. I will tell you this, the service is worth every penny.

Best pediatric dentist around ! Dr Hicks is caring and concerned, my daughter (4 years old) started…read morecoming her at three years old and I tried a few dentists in the area and the entire office staff here along with Mr Hicks have been wonderful. She had cavities at a very young age and had to be placed under anesthesia to fill and he made sure he explained the process and we had it at the hospital because he was concerned with the size of her tonsils. Long story short his concern led to her pediatrician (who had to clear her for surgery) sending her to an ear nose and throat specialist. We had her tonsils and adenoids removed and we would have never known the issue existed if it hadn't been for Dr Hicks. I wouldn't go anywhere else. The new office is absolutely gorgeous -

I've been to Doctor Hicks dentistry right before he moved, and again in the new, larger office. I…read morewas amazed. It's by far the most beautiful dentist office I've seen, with a lobby that looks like a Vegas hotel lobby. There's a movie room to keep your children occupied while waiting, or adults waiting for their kids. He does such a great job, when my daughter had 8 cavities (yes, 8, oops), he took care of it swiftly and she had no issues. In the new office, they have a gold coin to give to them where they can pick from several candy ball-like machines as a prize. My daughter literally asked when the next time she can get a cleaning because she wanted another gold coin. Brilliant! Highly recommend!

We absolutely love coming here! The staff is always super nice and the hygienists are just the…read moreperfect people to handle the kiddos who might be a little uneasy about getting their teeth cleaned. My little guy has seen both Dr. Bates and Dr. Fraser and I love how personable and kind they are. They always take time to answer any question I or my husband might have about our son's oral health and I like that they always provide easy, kid-friendly ways to improve. The office is super colorful and there's always a cute little movie playing during his cleanings which helps put him at ease. Oh and they have the coolest fish tank! If you're looking for a caring, friendly pediatric dentistry practice, definitely check them out!

I choose Dr. Bates for my almost 2 year old daughter's first appointment and I have no regrets!…read moreFrom entry - I felt safe in their sterile environment. The wait was only a few minutes. Dr. Bates was miraculously able to get into my daughter's mouth and perform a cleaning and give me lots of tips on caring for her teeth. She and staff were professional and efficient with time. I was a bit anxious going in because I didn't know what to expect from a first appointment - the visit eased my fears and I am now looking forward to the next visit as I apply my new found knowledge.

Dr. Aaron is one of the most knowledgeable and skilled pediatric dentist in town. In addition, his…read morecalm demeanor helped reassure my son when he was nervous. My son needed to extract 4 adult premolar teeth, I went to two other oral surgeons for consult (the other oral surgeons not only insisted on doing general anesthesia but also wouldn't listen to any of my concerns). On the other hand, Dr. Aaron was open-minded and willing to listen to our concerns. he got my 12-year-old in on an appointment in two days, and using only local anesthesia, he extracted all 4 teeth within 15 minutes. My son didn't even feel anything and next day he's fine without any swelling. Dr. Aaron is AMAZING to say the least!! I am willing to drive 40 minutes to have my boy see him! Dr. Ross is also wonderful. His office and staff are awesome as well.

Dr. S is the absolute BEST pediatric dentist. We've been taking my daughter to him since she was 2…read moreand have had the best experience. He made her feel so calm and comfortable while being super informative and helpful. She asks me all the time if she can go back to the dentist! The hygienists are also very friendly and the check in/ check out process is always super quick. Highly highly recommend!

The location of this practice was convenient for our family, and as new residents to the area, we…read morescheduled a new patient appointment for our three-year-old. We prioritize dental care and have consistently maintained regular visits and hygiene for our children since their first teeth appeared. However, during the visit, I was surprised and uncomfortable with comments made by the dentist regarding our family's infant feeding choices, especially given the fact that my son was well past the infant feeding stage and had/has no known oral hygiene or development issues. Specifically, I was told that formula feeding from a bottle was "unfortunate" and that "this practice likes our babies breastfed". While I understand there may be clinical reasons for discussing feeding and oral development, the delivery felt judgmental and inappropriate given the context and timing. I hope the practice considers a more sensitive approach when discussing personal family decisions with patients and gets a complete medical history from parents before making them feel ashamed for their feeding decisions.

We had a great visit, and we appreciated how patient the whole team is. Most important thing is Dr…read more Sara provides a very helpful information on how we can take care of our daughter's teeth and other issues. And of course, lots of prizes and encouraging words for a kid that makes my child relax and happy to want to enhance her teeth cleaning routine.

I am scared of the dentist, mostly because I used to suck at taking care of my teeth and each visit…read morewas painful. However, at this location I felt really comfortable. EVERYONE was nice. You can tell they take care of the team considering how well they treat their patients. I had to bring my son to the appointment and they were extremely understanding and helpful whenever he was being a kid hahah. I will be 100% returning and voicing my great experience. They're out of network from my insurance and I will still come here, this is an investment I am willing to make. Special shoutout to Lisa, she was indescribably good, and Dr. Nguyen, very professional and non-judgmental. Loved it, 10/10 will recommend

Dr. Shephard and Dr. Watson are both wonderful dentists. Lisa has been my hygienist for years and…read moreis both professional and caring. This is a "family-oriented" business. My only problem is that they are out of network with my insurance. I just paid $2000 for a crown!