This is a true family owned store and service is what it does best. I have bought a table, and two…read morerecilners from them. The people are friendly and listen to you and make actual helpful suggestions.

I love the fact it's family owned! The furniture selection is awesome. The quality and assortment…read moreof styles makes it a pleasure to shop here. I just moved into the area from California and needed a bedroom set and mattress. The service was fantastic! I will be returning in the future. Free delivery as well!

I have no idea why this place got a bad review. They did a good job. Helped me find what I wanted…read moreand loaded it up for me. Nice staff and very quick service. Don't listen to the other two reviews

We wandered around the showroom long enough to pick out what we wanted them approached the salesman…read moreto arrange purchase. We are of the age when we have the money to purchase what we want but not the strength to move it all. I was ready to pay for delivery but I was informed they would not haul our old furniture off. They did not try to work something out they just said no and the sale was off. Do yourself a favor and buy from a business who actually wants your business!

Great customer service! Delivered , set up, and removed old mattress. Very professional, would…read morehighly recommend!

I really like the bed The delivery guys were super amazing vey helpful n very polite. The salesman…read moredid a wonderful job explaining everything to u.He was easy to understand n very polite n he gave us a good feeling about buying the be.This is our second comfort king n they are very comfortable.Our last one we had for 16 years.I want to mention how we were very happy with the delivery guysThe guys deserve a thumbs up

I just got help from Comfort King Mattress Factory. We were amazed at their customer service!!!!!…read more We are so happy with our bed!!!!

Lied to us for almost 3 months about the status of our appliance. We were told it would take 2…read moreweeks. Told us it shipped, then it was on back order, then it was "all of the big box stores bought them all". Never once told us they couldn't get it. Never once called us, I always had to call them, even after repeatedly being told they would call and provide an update. Even getting a refund took two weeks and intervention from the bank. In the end this entire process cost us extra money and delayed our home project over 3 months. Would highly suggest looking elsewhere. Abysmal experience.

Joe is great guy to talk to. Lowest prices in town and super professional delivery and install.read more

Don't hesitate in deciding to purchase from JUNA Sleep Systems! You will not be disappointed! They…read morehave a wonderful, attentive staff that is knowledgeable in any of your questions. So many quality and affordable products to choose from with JUNA. Our clients love these beds and enjoy the VP treatment they receive along with knowing they are supporting a local business.

From the owner: Juna Sleep Systems is a premium mattress company based in Sioux Falls, Ankeny, specializing in…read morehandcrafted, customizable mattresses designed to evolve with customers' needs over time. Their flagship offering, the Juna mattress, features modular layers that can be adjusted even after purchase, ensuring long-term comfort and support. With a commitment to quality and customer satisfaction, Juna provides a 120-night risk-free trial, an 18-year warranty, and a Lifetime Comfort Commitment, allowing customers to tailor their mattress as their preferences change. The company prides itself on using high-density, organic, and bio-friendly materials, offering free delivery, and maintaining a no-pressure, commission-free sales approach. Juna Sleep Systems aims to deliver a personalized sleep experience that adapts to each individual's life journey.

Dylan was very helpful. He did a great job explaining all of our options…read more The check out process was quick and efficient. Can't wait for our delivery!

Purchased our bed 5 years ago and have had to bring it back to them twice to be reworked. They…read morelooked at what the mattress was sitting on and approved it after the second time. We are sick of dealing with this bed but they want me to haul it back to them again. You would think when you spend that much on a bed it would last longer than a few years. Not impressed.

Stopped in to find a couch and wasn't sure if we wanted leather or not. Recliner options or not…read more Tim greeted us and was friendly and knowledgeable. He was patient with all my questions and able to explain the difference between leather and other fabricated options. Great guy and amazing service. Visit Tim for you next furniture purchase, he is great and you will be pleased you did.

Let's set the record straight here. It is called Unclaimed Freight Furniture but it is not…read moreUnclaimed, it is not Freight, and it is not Unclaimed Freight but it is Furniture. So I guess 1 out of 3 is not bad. Not as good as Meatloaf's song Two Out of Three Ain't Bad. But still. I asked about this in the store. They said it was marketing, exactly why my wife wanted to go there. Grrrr. We ended up buying a couch. The problem is the cost of delivery. Delivery is VERY expensive in town. I was stunned at the $50 fee to deliver.

We purchased a recliner last October. The store model was very supportive and yet comfortable. We…read moreselected a fabric and placed the order. When we picked up the chair I was struck by how different it felt. In March I returned to the store to sit in the model, I was again struck by how supportive it was to my back and tried to talk to the manager about how not only did the chair feel different but the fabric was puckering. He told me I needed to call customer care. It was almost a month before a technician came out. He told me the factory sometimes substitutes cushions of lesser quality. He would order me a new bottom cushion but there was nothing to be done about the soft back. A month later I wax contacted that the tech forgot to cut a swatch of fabric and it would be a few weeks before I could be scheduled. I called back and said I had a swatch of the fabric from the store would that work. I wax assured it would. So I drove the swatch to the warehouse. This morning, 6 weeks after I delivered the swatch, I get a call that a tech needs to come and cut a swatch. I explained what I had done, was assured it was fine. No, I am told this will not work and in a week a tech will come. I feel I have been duped by the store by not getting the quality of the floor model and a manager who does not care if he has a satisfied customer. This was not a cheap chair. I do not think anyone should purchase from this store.

WORST COUCH DELIVERY SERVICE & CUSTOMER SERVICE- DO NOT BUY FROM THE FURNITURE MART, ASHLEY…read moreFURNITURE, OR ANY OTHER SISTER COMPANIES!!!!!!!!!!! I ordered a couch from Ashley Furniture and paid to have it delivered. NOT ONCE did they say they only go up to floor three in an apartment or if it doesn't fit in the elevator, they would return the furniture. A piece of the couch did not fit in the elevator, so the guys tried to take my entire couch back rather than using the stairwell. I called the Ashley Furniture store we bought the couch from and they offered to pay the driver extra money to take the longer piece up the stairs. The driver refused, and proceeded to say he won't take their taxed money, only take cash from customers. I had to kick the guy out of my building because I felt so uncomfortable. I then received a call from Ashley Furniture/Furniture Mart customer care and the lady promised me reimbursement on the delivery and to find a crew to take it up the five flights at no extra cost to me. She told me she would call the next day to reschedule and I missed the call. I call back the customer care team and get an AWFUL dude on the phone telling me I don't get any of my money back, I have to pay for the extra flights of stairs, and I should go buy a smaller couch. I asked to speak to a manager and he REFUSED. His exact words were, "There's nothing a manager can do that I can't do." I hung up on that idiot and called back later to speak with someone else. The lady was very apologetic and promised a Director of the company would call me by end of day tomorrow. NO ONE CALLED. So I then call again and get another sweet lady who is also so sorry this all happened and sent me to a lead. The lead could do absolutely nothing for me so again, I asked for a Manager to call me by the next day. The next day comes and I FINALLY ended up speaking to the director and was still told I had to pay THREE HUNDRED DOLLARS to get my couch up five flights, or buy a smaller couch. THIS COMPANY HAS THE WORST CUSTOMER SERVICE AND PROMISE YOU THINGS THEY WON'T KEEP!