Joe at this location is awesome! Love the concept - and have used the Shed now 4 times for…read moredifferent needs. Always great products and excellent service, great value too. Highly recommend them every chance I get.

Had to rent a power washer and had a very easy time of it. Nice folks and plenty of things to rent…read more Will definitely be back. Thanks

If you need to rent any kind of equipment, this is the place to go. They have everything you could…read moreneed, from tillers to sump pumps to ladders to pressure washers and much, much more. They test any equipment before they send it home with you, so you don't have to get all the way home only to find it's not working properly. They'll give you detailed instructions on how to work whatever you're renting as well, which has proved very helpful. They have a great website so you can look up all the tools before you go. Prices are very, very reasonable. But perhaps the biggest reason you should choose Rental Works over any of the other rental places in town is how incredible their customer service is. The gentlemen there will treat you right. I've been using them for a couple of years and every employee I've ever interacted with has been helpful, polite, and gone out of their way to make me happy. Once, I had to rent a sump pump in the middle of a bad winter storm. It was so icy I couldn't bring it back the next day and they didn't even charge me a late fee. Needless to say, I couldn't be a happier customer.

Rental Works saved the day for me. I had lost the keys to my storage lockers in our condo building…read morein downtown Richmond. Mind you, I have four separate storage cages with four different padlocks for them. I tried cutting the locks off with a small hacksaw with no luck. Next I tried a small bolt cutter borrowed from a neighbor... nada! I then "yelped" "tool rental" and up popped Rental Works conveniently located on W Broad St just off I-64W. Called them, they answered immediately (this is Saturday morning mind you), and found they had a heavy duty bolt cutter with 36 inch handles. They promised to hold it for me so I zipped out to their Location from downtown in less than 15 minutes. They had the bolt cutter sitting on the counter waiting for me. I took the minimum rental time of half a day (4 hours) for all of $12.00, drove home, easily cut the locks off and drove back to Rental Works where they actually met me in the parking lot with my receipt, a hearty congrats on getting the job done and sent me in my way. A long story I know...BUT I'm not sure I've ever had such great service from such knowledgeable and friendly guys. Almost wish I had more locks to cut off. Rental Works is definitely my "go to" tool rental" place from now on.

I have a unique Hart electric riding mower. They are not very popular and parts for it are hard to…read morecome bye. My service with them took a little while just because of lack of parts but the team there knew what they were doing and kept me informed on what was happening . They went above and beyond what should be expected for lawnmower service. Extremely friendly group and highly recommend.

I tried to call this company for service on my mower and they were very unprofessional. The…read morecustomer service is bad at this establishment and they don't offer service to pick your mower up either. They were so disrespectful and I would not dare spend my money with such rude people. They have the nerve to want $125.00 per hour. The way they treated me, I would not give them a $1.00 per hour.

Excellent Service, good prices, Military friendly…read more Knowledgeable and professional personnel. Opened on time. No waiting. Very pleasant experience. Thank you! Mr. Basyuk

Out of all the scrap metal yards in the Richmond area, I like going here the best. Once you pull…read moreacross the scales, they direct you to a covered unloading area where they will actually unload you. It's quick and easy. If you have copper or aluminum, this is the place to go, but I will say that if you have a lot of steel or cast iron, you should probably go somewhere else, because I don't think that they pay as much for these items as some of the other yards. That's my opinion, but you can always call around first to see who has the best price. At any rate, it's a good family owned business that I would recommend.

I have had an annual inspection contract with Hickman's for years. The pricing is appropriate, and…read morethey are very responsive if you have questions or suspect issues. Inspections are thorough and on time. I have had several treatments from them as well, principally perimeter spraying for ants and spiders. Again, everything went as expected. The service techs are friendly and respectful of property and don't demand payment on the spot -- they tell you just to call the office with your credit card (but will also take a check on the spot.) Glad to be doing business with them.

I have been going here for a few years now. A friend suggested them to me. They are always fair and…read morehonest. They never try to push services you don't need. Their prices are fair. They have always done the work fast. I have never had a problem with any work they performed. They are always friendly and professional when they speak to you. Highly recommend!

Excellent service. He tightened my chairs and made sure that we knew how to care for them Highly…read morerecommended

I highly recommend this business. The craftsmanship is exceptional! The pricing is reasonable and…read moreBaron the owner is kind and friendly.

This shop is a little miracle in our historic city. I first took some antique hardware to them…read moreclose to 50 years ago and was super pleased with the result. I just restored the front door on my 80 year old cape cod and took the door hardware to them to clean. No one can believe that I didn't buy different brass. The polish is perfect and it cost way less than buying anything new, much less something comparable to the quality. I would recommend this 3rd generation shop to everyone. They also have amazing lamps and other fun stuff in the shop.

The ONLY place to go in town to do polishing of metals. Brothers Steve and Dave, taking over for…read morefather (who took over from his father) polished my antique brass bucket until it absolutely shone like gold. When I forgot to bring cash or check, they let me mail them a check the next day - doing business with a handshake and a smile. These are the go-to people for this type of (very specialized) work.

Very personable and made the report so it was easily understood. Worked very efficiently and…read moreprofessionally. Highly recommend.

Outstanding experience from start to finish! The inspection was incredibly thorough, and every…read moredetail was explained clearly and professionally. The inspector took the time to answer all of my questions and made sure I understood the condition of the home and any areas that may need attention in the future. The report was detailed, easy to read, and delivered quickly. Their knowledge, professionalism, and attention to detail gave me complete confidence during the home-buying process. I highly recommend their services to anyone looking for a trustworthy and knowledgeable home inspector.