I have a unique Hart electric riding mower. They are not very popular and parts for it are hard to come bye. My service with them took a little while just because of lack of parts but the team there knew what they were doing and kept me informed on what was happening . They went above and beyond what should be expected for lawnmower service. Extremely friendly group and highly recommend. read more

I tried to call this company for service on my mower and they were very unprofessional. The customer service is bad at this establishment and they don't offer service to pick your mower up either. They were so disrespectful and I would not dare spend my money with such rude people. They have the nerve to want $125.00 per hour. The way they treated me, I would not give them a $1.00 per hour. read more

They always fix my mowers, blowers, and trimmers to perfection. I have referred several friends and they are as pleased as I am. It is nice to push the 'primer bulb' one time on my 15 year old Troy backpack blower and it starts on the first pull every time. They are always friendly and welcoming. They bring the warmth to the meaning of 'family owned' businesses. read more

Been using them for years. Quality work and reasonable prices. Staff has typically been very friendly. Highly recommend

I have been using Atkinson for many years. Very good service, honest and very reasonable. So glad I tried them years ago so I don't have to worry about yearly maintenance or who can repair my lawn equipment. read more

Small business servicing small power equipment. I have used this service for over 3 years and keep coming back. Exceptional work at reasonable prices. Have never had a problem. Atkinson Power Equipment has earned my trust and my business. read more

I live in Chesterfield and had a Ryobi generator that needed service. I prefer authorized service centers for their experience and vendor support but the nearest center was in Richmond. Not wanting to go into a Democratic city with the militant wing of the Democratic party active I traveled to the next Ryobi service center, here at Atkinson. It was worth the trip. Pleasant people. They are in demand and there was a 10 day queue. They cleaned / rebuilt the carb and recommended a fuel stabilizer to prevent the problem from occurring again. Parts and labor was about $120, reasonable IMO. read more

Called and ordered a part for our riding lawnmower. When part came in the price was much higher than quoted on phone. Told them to keep it and I ordered online for a much lower price. read more

They quoted me $75 to repair my chain saw a week or later called and left a voice mail that the saw was ready. When I stop in the charge is $105. Then they claim that I called back and told her to put a chain on it. What?! I never called back. Then the grumpy lady wants to argue about it. Not worth the time and effort or hassle to argue about it. Here's my money but I won't be back. I'm only giving 1 star because yelp won't let me leave 0 stars. Avoid this place and the grumpy lady that runs it!! read more

I had a issue with a Troy built leaf blower that was under warranty. The grumpy lady that works there told me that if it was from using bad gas it was not covered under the warranty. Since I never used anything other than the premixed gas, I knew this would not be an issue. The next day they called and said they took it apart and it was a bad fuel issue and I owed them 17.50. I called Troy Built and they never got a warranty code, and Troy Built told me it would be covered under a diagnostics charge and I did not have to pay it. Brought in the can of Tru Fuel that I put in the blower and they said someone must have switched the gas out. Basically they called me a liar, over and over. Very very frustrating. They gave the blower back to me all torn apart and refused to put it back together. They are rude and very self serving. And they know more about what you did than you do somehow. Would never go there again. read more

david . had warranty work done. Dropped off mower and was told they would call me when ready. I had to call and they said it was ready. Mower sat in rain not covered. I was told both back seals were replaced but that was a LIE!!! Only one was replaced. Poor customer service. Don't use them!!!! read more