If you are in need of any appliances, this is the place to go. They are knowledgeable, helpful and…read morepatient. Also not pushy at all. I was looking for more information about the speed queen washers & dryers. They were informative on the inner mechanics and workings of the appliances. These are made solely in America :) The local owner was helpful and friendly. I'm so happy we went there and purchased from them. We will go back.

I recently had an in-home service visit for a broken lid latch on my washing machine. I had clearly…read moreexplained the issue over the phone and even offered to send photos beforehand, but that wasn't taken up. When the technician arrived, I showed him the small plastic latch piece that had broken off. He only briefly looked at the washer itself and quickly concluded that the issue required a full lid assembly replacement costing around $400-$450, along with an $80 service charge for the visit. Afterwards, I purchased the replacement latch part from another appliance store for about $13 and replaced it myself in a few minutes after watching a repair video. The washer is now working properly. My concern is that the specific broken part I identified was not really evaluated, and the diagnosis felt very quick given the simplicity of the actual repair. I understand technicians rely on experience, but in this case the solution turned out to be far less complex than what was quoted. Overall, I left feeling that the issue wasn't fully considered, which led to an unnecessary service fee and a much more expensive repair recommendation than was needed.

This shop is a little miracle in our historic city. I first took some antique hardware to them…read moreclose to 50 years ago and was super pleased with the result. I just restored the front door on my 80 year old cape cod and took the door hardware to them to clean. No one can believe that I didn't buy different brass. The polish is perfect and it cost way less than buying anything new, much less something comparable to the quality. I would recommend this 3rd generation shop to everyone. They also have amazing lamps and other fun stuff in the shop.

The ONLY place to go in town to do polishing of metals. Brothers Steve and Dave, taking over for…read morefather (who took over from his father) polished my antique brass bucket until it absolutely shone like gold. When I forgot to bring cash or check, they let me mail them a check the next day - doing business with a handshake and a smile. These are the go-to people for this type of (very specialized) work.

If you need to rent any kind of equipment, this is the place to go. They have everything you could…read moreneed, from tillers to sump pumps to ladders to pressure washers and much, much more. They test any equipment before they send it home with you, so you don't have to get all the way home only to find it's not working properly. They'll give you detailed instructions on how to work whatever you're renting as well, which has proved very helpful. They have a great website so you can look up all the tools before you go. Prices are very, very reasonable. But perhaps the biggest reason you should choose Rental Works over any of the other rental places in town is how incredible their customer service is. The gentlemen there will treat you right. I've been using them for a couple of years and every employee I've ever interacted with has been helpful, polite, and gone out of their way to make me happy. Once, I had to rent a sump pump in the middle of a bad winter storm. It was so icy I couldn't bring it back the next day and they didn't even charge me a late fee. Needless to say, I couldn't be a happier customer.

Rental Works saved the day for me. I had lost the keys to my storage lockers in our condo building…read morein downtown Richmond. Mind you, I have four separate storage cages with four different padlocks for them. I tried cutting the locks off with a small hacksaw with no luck. Next I tried a small bolt cutter borrowed from a neighbor... nada! I then "yelped" "tool rental" and up popped Rental Works conveniently located on W Broad St just off I-64W. Called them, they answered immediately (this is Saturday morning mind you), and found they had a heavy duty bolt cutter with 36 inch handles. They promised to hold it for me so I zipped out to their Location from downtown in less than 15 minutes. They had the bolt cutter sitting on the counter waiting for me. I took the minimum rental time of half a day (4 hours) for all of $12.00, drove home, easily cut the locks off and drove back to Rental Works where they actually met me in the parking lot with my receipt, a hearty congrats on getting the job done and sent me in my way. A long story I know...BUT I'm not sure I've ever had such great service from such knowledgeable and friendly guys. Almost wish I had more locks to cut off. Rental Works is definitely my "go to" tool rental" place from now on.

These guys provide top notch tree and stump grinding service. They were so quick and efficient…read more I've had them out several times. Their quotes are competitive that they are my go to tree service. I highly recommend them.

Blazer Tree Service came out and cut and removed two large trees, cut big branches off of other…read moretrees, removed tree off the shed, grinded the tree stump. They cleaned up everything and did all of this for a great price and did all of this in less than four hours. I am so thankful for the guys that came out, they all were so nice and helpful. I will recommend this company to everyone.

I live in Prince George County, VA and had 2 site visits by Generac Elite Pro + dealers. They both…read morerecommended the 26KW generator, but Generator Supercenter of Virginia (Richmond, Va) had the best plan calling for 2 220 amp automatic transfer switches instead of 1 300 amp automatic transfer switch-which would have required one of our AC units to be moved (at considerable expense) In addition, a cellular Gen monitor was included in the package! On the day of install, the crew (James Ricketts, Gavin Clark, and Jodi Tignor) worked very efficiently, competently, cheerfully and answered all my questions without making me feel ignorant/stupid. I am very pleased with the attention to detail, professionalism and the tidiness of the installation. Most importantly, The WAF (Wife Acceptance Factor) was very high!

Had a technician come out to fix our solar generator. Arrived explaining he didn't know how to…read moredeal with it because it didn't have a motor. The lady who scheduled it explained that if he couldn't fix it, they'd send a supervisor. We were very clear when scheduling it was a solar powered generator. Instead of sending a supervisor, they referred me to their competition. Not even kidding. Still charged a trip fee explaining we didn't know our own product (although generac is literally written all over each component). The competition they suggested was helpful at least. So there's a star.

I have had an annual inspection contract with Hickman's for years. The pricing is appropriate, and…read morethey are very responsive if you have questions or suspect issues. Inspections are thorough and on time. I have had several treatments from them as well, principally perimeter spraying for ants and spiders. Again, everything went as expected. The service techs are friendly and respectful of property and don't demand payment on the spot -- they tell you just to call the office with your credit card (but will also take a check on the spot.) Glad to be doing business with them.

I have been going here for a few years now. A friend suggested them to me. They are always fair and…read morehonest. They never try to push services you don't need. Their prices are fair. They have always done the work fast. I have never had a problem with any work they performed. They are always friendly and professional when they speak to you. Highly recommend!

I recently moved to Powhatan and found these guys quickly. Their rates are very comparable to…read moreHomeDepot, and I always like to support the local guys when I can. Over the last year, i've rented several things from them and always had a good experience. They even gave me a "Welcome to Powhatan" T-Shirt when they found out I was new! They have solid equipment and they are very knowledgeable about it. But I also appreciate that they are willing to offer suggestions with my landscaping or minor construction challenges when i am out of ideas. In fact, the owners of PRC are VERY helpful, going out of their way to help me get my work done. Once when I paid for a half day rental of a bobcat and wasn't quite finished by closing, the owner actually came by and picked up the thing half an hour after they closed rather than force me to pay for an extra day. THAT is service I can appreciate.

I've been renting equipment and tools from the Rivenbarks since they opened years ago in their old…read morelocation. They are honest, fair, dependable and friendly. They go out of their way to help. Don't hesitate doing business with them.

Stanley is a classic mom and pop shop, downsized from a 20-store service in the day, as Beth and…read moreStanley ease toward retirement. I called them because their shop is nearby, and because the Sears guy who tried to fix my Kenmore gas stove last year left the stove a mess. Stanley scheduled for the very next day, followed strict covid precautiions, quickly showed me how the Sears guy had bent, stripped, and otherwise jimmied the stove igniter, then replaced it in about an hour. All working perfectly now, and he gives a one-year warranty. Don't retire yet, Stanley - I'm sure we'll need you for something else before long!

I chose Stanley's Appliance because of proximity to my house and after reading a few reviews. I…read morewas so impressed with well everything. Starting the moment Beth answered the phone until the repair was completed I felt I'd called the right people. They were professional, nice, prompt and honest (an aging washing machine needed a new valve and a bearing) and now the washing machine is working better than it has for years and while we know the machine won't last forever we are happy to get a few more years out it. We are also pleased we've found someone knowledgeable and reliable and we've saved their number in our phone for future calls.