Very helpful and friendly staff who assisted me in selecting the best paint for the project I am…read moreworking on. Thanks!

Have you ever seen a house painted yellow? Me neither! Despite the fact there are three yellow…read morehouses on my block. I've never seen the outside of a house painted yellow. Apparently, according to the Benjamin Moore dealer at Miller Paint and Decorating, no house has ever been painted yellow on the outside, because it will fade or require multiple coats so they can't even give me samples of any yellow color for an exterior job. Which is really weird, since the Benjamin Moore website seems to say the exact opposite, even has a color picker for my exterior color. And also because I got yellow colors from three other paint stores/suppliers, meant for exterior paint. But no, I'm probably wrong about this because the dude at the counter said he was darn sorry I just can't paint my house yellow with Benjamin Moore colors. Going to go to another Benjamin Moore dealer shortly to find out whether it's a franchised craziness or just individual lunkheadedness associated with this store, but I shan't bother coming back here, at least not until they invent the color yellow again.

I live right around the corner from a Sherwin Williams (SW) on Wolf Road and I needed some custom…read morestain matched to existing trim in our bedroom, so after puzzling about it for years I heard a rumor that SW could color-match stain much like most places can color-match paint. I drove round the corner to the local store only to be told that every other SW store can color match stain but the Wolf Road one. So, I came here. Upon arriving, the staff were helpful but they told me that in addition to a piece of the trim they were going to match the stain to, I needed a sample piece of the new raw wood that the stain was going to be applied to. This is to ensure the color will match on the new wood as it does on the old wood. Makes sense, except I didn't have any of the new, raw wood trim on me. So I had to come back the next day. I brought 12" of new trim which they said was fine, and I was told it would take 2-3 days. Five days later, I heard nothing so I called them. I was told the stain was "on the truck" and to call back in a week. I called a week later, and was told it was still on the truck. What this exactly means, I don't know. A week later I called and was told that someone had worked on it, and I could come in and take a look. Unfortunately, their hours made it tough to drop by and I was out that Saturday so it was another week before I could get it. Turns out, the stain matched pretty good with one application, and should be perfect with two applications. I don't think they charged me for the color-match service. And the stain went on great. I thought their custom service left a lot to be desired, as the 2-3 day estimate turned into weeks AND I had to call be the one to initiate the conversation by calling every time. That was annoying. But, I don't know any other place that color-matches stain so if you need it done you need SW. But, it might take weeks for them to match it so plan accordingly.

Honestly, I'm not a fan of their paint. I've used it several times when I used to work for an…read moreapartment complex felt the paint was too thin. I prefer Benjamin Moore or bear.

Surprised that there is a sloppy mask policy at this store. Serviced by a non-mask wearing clerk…read moreat register, well less than six feet from me. No other visible employees were wearing masks! I asked what store policy was and was told that as long as there was 6 foot distance between employee and customer there is no need to mask. Said the all had masks I their pockets ready to use. Simply unacceptable! Be safe and avoid this store.

What a beautiful store!! I was greeted and helped right away. The owners were there and explained…read moreeverything I would need for my painting project. So happy to have this new store in Clifton Park, highly recommend!

Over a year later under new ownership and I am still coming back. Their prices might have seemed…read morehigher than the old Ace prices, but everywhere you look in this world things cost more and their prices are in line with the big box stores. Sometimes even lower. That really doesn't matter though, because the helpful service I receive here more than makes up for a few extra pennies. The staff are super friendly and have helped me with lots of projects along the way. I needed a weird part that wasn't available anywhere else and they found it for me in their storeroom and gifted it to me. I needed a certain type of paint on a holiday-eve and they spent the extra time going through their stash to find a suitable product. When the entire northeast region is out of salt and they have a shipment coming in, they were willing to make arrangements so that some was waiting for me when I showed up that evening. And when I need advice (and honestly, it seems to be always) they are a lot more reliable and useful than trying to randomly search Youtube. It is the smaller hardware stores that provide what most do it yourselfers (read: amateurs) really need: attention. Because of that, I will keep coming back to here.

This is no longer Shaker Hardware! There is apparently new ownership, and the name is changed to…read moreChance's Hardware. I normally would not be in a hurry to write about a hardware store that is not near my house. How often would I likely be to visit it again? But this store caught my attention when I saw an ad for them on TV. They claimed that they have items not found in other stores. They also emphasized that they offer friendly and readily available service. Today, in search of a particular style cabinet knob, after nothing met my wife's satisfaction in Lowe's, Home Depot, and several other stores, we tried Chance's on our way through Latham. The first thing we noticed was a friendly greeting from an employee helping another customer in the parking lot. Walking through the store we saw everything very well organized and nicely displayed in a clean environment. Once we found what we were in search of, we met that same welcoming employee (owner?) from the parking lot on our way to the register. He was truly friendly and made the shopping experience a pleasure. The item we purchased could have been ordered for less from Lowe's, but it was not available today and we've never received such a sincere welcome in any big-box store. There is definitely truth in advertising from Chance's Hardware store.

Herzog's on Central Ave offers a great selection of paint and supplies. The staff is knowledgeable…read moreand helpful.

They are very helpful and have a very large selection of patio blocks. They are also generous to…read morelocal school fundraisers.

Excellent block products for retaining walls and fire pits. Customer service is excellentread more

Fantastic place. Always has full shelves. Good staff that know how to solve issues. Very neat store…read morewith self-check outs. Review: 5

I definitely associate Home Depot with competitive pricing, so I give them that. Their selection of…read moregardening and home improvement supplies also are as robust as other similar stores, and this location is no different. Parking is aplenty. We'd go back.

Response to business manager about my earlier 1 star review…read more 1 My wife called store and they stated we could return the item and then we were not allowed to return it. 2 We went to a different store and they accepted our item, so the Colonie store was lying they could not take it. 3 I called the Wynantskill store who stated we could return it there. The first sales associate said we could not return it, so we had to take it an extra step to return the item. So in summary, you actually deserve no stars.

I didn't know we needed another hardware store, but I suppose I should be happy that they exist…read more They are easy to get in and get out, the staff are always way more knowledgeable than big box stores, and there aren't an overwhelming number of items to slow you down. True, if you want plywood or dimensional lumber or other large things you can't get it here. I needed spray paint and was driving by so I stopped in. I was surprised by the interior choices... it looked like a warehouse-turned-hardware store (much like HD or Lowes), and I was used to other smaller stores like Ace or True Value which are set up more like regular retail stores. But, I found what I needed quickly and was out the door in under five minutes. The guy behind the counter was friendly enough.