My mom paid over $200 to repair an old Maytag washer in June 2020. As of August not only has the washer not been repaired it was further damaged when Harold tighten a part that broke and rendered the washing machine completely useless. Multiple times Patty said she was coming out to look at what was done only to be a no call no show. I have asked repeatedly for the part name and number so I could try to find the part as the washer is old , and have not been given the info. DO NOT USE THIS COMPANY, unless you like being disappointed. read more

My dryer needed a switch and she agreed to come out the next day between 1 and 2, but did not show up. At 3 pm she called me and said she was on her way, but when repeating my address back to me she had put in the wrong house number, so I corrected her. She still did not show up at 4pm, 5pm, 6pm and finally at 7pm she shows up and wants to fix my dryer. I told her that she was just too late and she said "well at least I showed up" I told her about 6 hours late. Needless to say I will not be calling her company again. read more

I've actually called on Patty twice now in the past couple of months. First, my dryer went out. I called several places and basically everyone told me to purchase a new one. Patty came out and not only fixed the problem, but clued me in on an "internal" problem with my dryer vent. Believe it or not - my dryer is on an outside wall. Instead of just venting 12 inches - the builder of my home put several 45 degree angles on and put the vent all the way under my cement floor in my garage - the vent opening is more than 40 feet from the dryer. I purchased a vent cleaning brush (plus attachments) that hooks up to my power drill and cleaned this vent. My old dryer is working better than the day I purchased it. I also called Patty when my washer went out. Again - she acted more like a friend with great advice, rather than someone who was just out to "make a buck". On this occasion - she did suggest I replace my unit because repairs would be very costly. Not only did she give me this advice, but I asked her about brands and suggestions for replacement. After about a 20 minute education in washing machine appliances - I decided to follow her advice and not go for a front load that uses special soaps and is difficult & expensive to repair. I went with an "old fashioned" top loader with a very good agitator. I'm pleased to death with my purchase, but even more pleased with the Professional Advice given to me by Patty Slupe. I highly recommend calling her FIRST before replacing your appliances. Not only will you possibly save a dollar or two - you may gain a friend too. read more

Called at 9am. Discussed problem with refrigerator freezer section too warm. After checking that there was frost, not ice, in the back of the freezer compartment Patty said it was cost effect to fix. She helped me locate the model number so she could be sure she had the part(s) in stock and would bring them. Arrived about 4pm and repair was done by 5pm. She left no mess in refrigerator nor the kitchen. Been working fine now for several days. Even though PQ's address is Belleview, they service The Villages (32159, 32162, 32163 zip codes) also. read more

I don't usually post reviews but I am really happy to post this one since Patty was able to have her washing machine repairman come out so quickly. He arrived right on time and did a great job. I thought the price was very reasonable (less than 1/2 the quote I got from another place). I will definitely call PQ's Appliance Repair at (352) 347-6950 if I need any repair work in the future. read more

My dryer works better than it ever has! Moreover, Patty just repaired my refrigerator and put in a fabulous charcoal-filter water system. I cannot say enough positive things about Patty. She is professional, congenial, conscientious and even explains how to manage one's appliances so as to get the maximum amount of usage. Add to this her willingness to respond immediately and you will agree she is the best! read more

I called another repair person the day before Thanksgiving. My front-loading washer was leaking through the soap dispenser. I realized that I probably was not going to get anyone to come out but I was hoping for at least a return phone call. I called the same repair person again on Friday and this time he answered. He indicated to me that he had moved his business out of the area and was no longer servicing Ocala. He gave me another name, whom I contacted. This person said that he did not work on frontloading washers. Finally, he gave me Patty's name on Friday afternoon. Patty indicated that this was sort of an unusual problem but she would try to get in touch with her repair person who might have to come after 5 o'clock. To her credit, she contacted me on both Saturday and Sunday to arrange for a repair person to come on Monday afternoon. The repair person she sent was a very kind and honest man. After looking at it for a few minutes he asked me to check the directions on the soap pods I was using. It turns out that they are not supposed to go in the soap dispenser and don't always dissolve rapidly,thus plugging up the water flow and causing the leaking. After running it through a cycle and finding that it was no longer leaking, he left charging me only the call out fee. Patty assured me that should the washer start to leak again the callout fee was good for 90 days. I truly appreciated their honesty and commitment to their clients. read more

My mother's dishwasher is not working. I was considering replacing it with a used dishwasher, but the two companies near to where she lives that sell used dishwashers have several negative online reviews. I called Patty to ask her about repairing my mother's dishwasher, but after asking me a few questions about it, Patty advised me NOT spend the money to repair but said that in the long run I'd be better off replacing it. So she decided to lose the sale (possible repair job) and instead offered honest advice. She also advised me against buying a used dishwasher. Nice to find an honest repair person! The next time I need a repair for an appliance in my mother's house I will call Patty first. read more

My washing machine broke down and I saw that Patty was well rated, so I gave her a call, and I'm so glad I did. She was very timely in servicing my washer and had it fixed very quickly. It is obvious that she is very knowledgeable and has years of experience doing appliance repairs. She was reasonably priced and will be my go to repair person from now on. I highly recommend her. I am a very satisfied customer. read more