Wilfredo was extremely professional, punctual, and polite. Completed the work in a timely fashion,…read moreand followed up to ensure everything was working properly.

Very very happy with Restor and Wilfredo. I prefer personal service to a random employee coming…read moreout to the house from a larger business. Wilfredo gave me personal care to ensure the appliance repair was working properly. I encountered a similar repair in the past on a different appliance with DeSantis who left me with a completely broken appliance despite spending lots of $. Therefore, I cannot speak highly enough of Wilfredo for any and all appliance needs in The Villages, or the surrounding area, but especially The Villages. Please support your local small businesses.

My mom paid over $200 to repair an old Maytag washer in June 2020. As of August not only has the…read morewasher not been repaired it was further damaged when Harold tighten a part that broke and rendered the washing machine completely useless. Multiple times Patty said she was coming out to look at what was done only to be a no call no show. I have asked repeatedly for the part name and number so I could try to find the part as the washer is old , and have not been given the info. DO NOT USE THIS COMPANY, unless you like being disappointed.

My dryer needed a switch and she agreed to come out the next day between 1 and 2, but did not show…read moreup. At 3 pm she called me and said she was on her way, but when repeating my address back to me she had put in the wrong house number, so I corrected her. She still did not show up at 4pm, 5pm, 6pm and finally at 7pm she shows up and wants to fix my dryer. I told her that she was just too late and she said "well at least I showed up" I told her about 6 hours late. Needless to say I will not be calling her company again.

Requested a repair got a confirmation text for 330-430 it's 5 now. No call no show. Tried calling…read morejust get phone is busy

I made an arrangement for repair online, received two confirmations and no show. I reached out…read moretwice to find out where the service provider was, no response.

Exceeded my expectations. Scheduling online was simple and William arrived at the promised time…read more Inspection and repair were completed quickly and all is well. William was a pleasure to deal with and made our first experience with Mr Appliance of Marion County a great success! I certainly will use them when needed in the future.

Service technician came to service my Viking Appliance. Claims parts and service is no longer…read moreavailable due to age. I called Viking directly and was able to order the parts directly from the company. Mr Appliance charged me a diagnosis fee, just to tell me they will not be ordering parts because they are sold out world wide/not available due to age of the stove. I strongly do not recommend Mr. appliance , the only reason I contacted them because Viking listed them as the only repair certified technician for the area. I contacted Viking directly and let them know that Mr. appliance of Ocala needs to have their certification revisited or reevaluated. I've tried to call Mr. appliance to speak to a manager or supervisor to ask for a refund or some type of compensation because I wanted my stove fixed based on what Viking put as a reputable repair service business , Mr. appliance refuse to repair due to not being able to order parts. I ordered OEM parts directly from Viking, there was no valid reason not to service my stove. At the time of this writing, I am still waiting for a manager or supervisor to explain to me how I am able to order OEM parts, but their service technician claim the company cannot. I have my invoice with the technician notes , including my invoice for parts purchased from Viking Directly.

I can not say enough about the timely, professional and friendly service that Rick provided. He…read morearrived on time, was friendly and was able to diagnose the problem within a few minutes. Unfortunately my machine could not be repaired because it was a salvaged macine with no model number(so part could not be ordered). I have and will refer Beck's Appliance to everyone!

From the owner: appliance repairread more

Purchased a refrigerator in October 2017 paid $275, broke in May 2018, they came and fix it and…read morecharged me $185 20 days later broke down again and they want to charge me again, on tap of that when I called them to tell them what happened they picked up the phone with no problem and the lady told me , I will call you back in 15 minutes, After that, they never call for several hours and I have to tell someone else to call from another number because they won't pick up the phone when I was calling from my phone(obviously they was looking at the caller ID) Quality used?????????? BAD BUSINESS , won't recommend to anybody

The most dishonest company I have ever dealt with. They sold me a refrigerator that did not work…read moreand refused to refund my money. They talked me into taking a replacement and it didn't work either. I'm stuck for $800 and they won't refund my money. Their employees in Ocala are very dishonest. BUYERS BEWARE.

Beware of Foreman Appliance in Belleview. I bought a dryer from them. It was not heating…read morecorrectly. I took it back within 30 days and they tested it. It seemed ok. I had the dryer vents cleaned but when I brought it home, it still would not dry correctly. I bought a different dryer from another place and that dryer works well. So the problem is with the dryer and NOT the vent. Dave at Foreman Appliance would not take the dryer back at 45 days. He would allow me to sell it on commission in his store for $129. If, it sold, he would take $29. I told him the dryer is NOT working correctly but will resell it at his store????????????? BUYER BEWARE ! Just now

David came out to fix ice maker 3 times. First visit I explained troubleshooting I did so far, I…read moretold him I hadn't check water filter in back of fridge yet plus new water softening equipment was installed outside and that was the only other thing I thought may be an issue. Ice maker was working but only a few cubes would be produced. He never troubleshot anything. He said he needed to get a part & would be back in a couple days. 2 wks later he comes in takes out the old one & pops in a new one. Never troubleshooting, he leaves. So that's 85.00 plus 60 for labor. It didn't change anything, although swapping out the whole unit is faster & easier. If we thought that was the problem we could of done it ourselves. More days pass and on this day as 3:30 came around I called to verify time so I could be available. I spoke to Donnie who said he had no way of calling David to get a time. I explained the problem as the fixed etc. a few minutes later my phone rings and David didn't even identify himself as he was too busy raging on the phone like no other service person I've heard before. Apparently Donnie gave him the impression I directly accused Jim of taking advantage of seniors. This never happened however did say us old folks have to look out for each other as it's easy to get taken advantage of in this area. David didn't want to hear anything he was out of control yelling then hung up. Since then I also looked up the company on google reviews and notice this wasn't new behavior, but it is bad for business. I would not recommend this company to anyone. David at minimum has an anger disorder mixed with rage.