Received cervical/spine surgeries with follow-ups in 2022, benefits continuing on! Spoke with…read moreneighbors with similar surgeries and one had brain surgery. All said they're completely satisfied and happy with the results.

My first visit was a video call. I still cannot comprehend how a surgeon is going to evaluate a…read morethoracic spinal surgery by not physically seeing the patient. As a patient, I wanted to be seen in person. Well I scheduled a second visit. After being made to wait for over 35 minutes, I was made to see a physician assistant. The third visit was again a video call. The fourth visit, was made to wait and then told that he is in surgery and another physician assistant would see me. Frustrated I left. I called to explain my frustrations, and was offered another video visit. I understand video visits maybe effective for colds etc, but when a patient is in severe pain, and wishes to see a doctor in person, and we are paying for the visit, not sure why those wishes cannot be respected. Making patients wait and not respecting their time is unacceptable. We take time off work to come in for these scheduled visits. Extremely disappointed that I never actually got to be treated as a patient should have been.

True quality and care from Dr. Eichbaum and staff. They have been nothing but amazing to my mother…read morefor years now. My heart is truly in their hands.

Dr. Eichbaum saved my life. I had a terrible prior back surgery and Dr Eichbaum Teamed up with Dr…read more Chou from UCSF and corrected my Spine more than I could ever Imagine. I Highly Recommend this Team.

She gave the most comprehensive and kindest, highest quality care on my first appointment with her…read moreI've had after seeing some neurologists from Stanford and PAMF. I'm in the medical field and profoundly grateful for her attention and the detailed plan of care that she gave me. I've been suffering from a migraine headache and thrilled to have found her by chance by booking an appointment, not knowing she would be great all around.

I saw Dr. MacCallum for dizziness that I have been experiencing since November on the…read morerecommendation of my ENT. She spent a lot of time with me not only going over my MRI and health history, but also taking about my career change of becoming a physician! As an aspiring doctor, I loved that she explained the anatomy of my scan! I definitely felt that she was interested in me as a person and not just a test result or number. She's also very knowledgeable and thorough, along with having a super friendly and positive vibe. I saw her to rule out atypical migraines which most likely isn't what I have (possible but vague diagnosis), but proposed the possibility of ear fluid pushing on my vestibular nerve which is something that had not been previously suggested to me before. Though she gave me the option of taking medication to prevent migraines, I chose not to take them as I don't have a definitive diagnosis and she was supportive of my preference. I was taken back at my scheduled time and only waited about 10 minutes in the exam room. My only suggestion for improvement would be if the nurse who took my vitals introduced herself, but otherwise I had no issues. I had consistently unimpressive experiences with neurologists in DC several years ago, so I'm thrilled to have found Dr. MacCallum and look forward to following up with her in April. I most likely won't need to see her regularly (as in I don't have worsening neurological symptoms), but would not hesitate to see her if needed and recommend to anyone looking for a great neurologist.

Charan K. Singh had a very poor attitude and came across as judgmental and disrespectful after I…read moreanswered all of her questions in the room. As a patient, I expected to be treated with professionalism, empathy, and respect, but my experience did not reflect that. Based on the way I was treated, I would not feel comfortable recommending her.

Dr Singh is a great neuroscientist I like her a lot. She's very knowledgeable. I like he a lotread more

My father, in his late 50s, had a double aneurism in is brain. He had one of the aneurisms blow…read morewhile we were at work. This also caused blood clotting in his lateral ventricles which is a bad place for clotting to happen deep in the brain. Dr Jeffrey Thomas was able to coil both aneurisms and remove the clotting in the ventricles as well, in one operation. This is no easy task by far if you are familiar with this type of brain operation. My father is alive and because of Dr Thomas and his staff my father now has a chance to live and recover. Dr Thomas and his staff have done their part and the rest of the recovery is now up to my father and his strength and will to get better. I also thank Dr Thomas for his kind manners and his easy to talk to personality. He is very informant and also very accessible. If you or anyone you know are in his hands just be patient and know that the best of the best is doing there best to fix your loved one.

Dr. Thomas decompressed two nerve roots (micro-surgery) that have caused me: pain, sciatica, nasty…read morespasms - all progressively getting worse for over ten years. At almost one year since the surgery, my back has been pain free - meaning no more vicodin, percocet, oxycontin, 800 mg ibprofens, soma, and valium on a daily or regular basis. Lastly, he entertained my request to be awake and was only given a spinal. The man is very professional, a good listener. When I first met with him for my consult it lasted just about an hour...now when was the last time you had that type of attention from a doctor? Many thanks Dr. Thomas!

Dr. Rose saved my stepmother's life several weeks ago. She had a severe stroke and was brought…read moreinto CMPC via ambulance. Dr. Rose was the head doctor assigned to her team and guided her care every step of the way. Due to the blockage in her neck (which caused the stroke), surgery was not an option, so he went with a different option. After 8 days in the ICU she recovered enough so she could go to the neurological ward, and then to rehab. Dr. Rose was incredibly kind to my sisters and I. He treated my stepmother kindly but firmly, answered every question patiently, explained what the various medical terms meant, was available to speak to us any time and just generally was a phenomenal doctor and human being. Thank you to Dr. Rose and the entire staff of the NICU at CPMC. They are all life savers, each and every one of them.

Outstanding experience. As it turned out, my issue proved to be a non-event, but Dr. Rose was…read morenonetheless very thorough and courteous. He and his staff were also exactly on time, which was probably the first time that's ever happened when seeing a doctor.

I'm pleased to share my appreciation for Dr. Seema. Life has kept me busy, but I want to take the…read moretime to express how grateful I am for her care. She is incredibly kind, compassionate, and knowledgeable. Every time we speak, I leave feeling reassured, understood, and genuinely better. She truly listens and takes the time to address all of my concerns. Dr. Seema is an exceptional doctor, and I feel very fortunate to be in her care. I highly recommend her.

I've been contacting this place for over 2 months and I can't even get a call back…read more Stay very far away. My email went into the junk folder of the front dealer, and I'm constantly calling, but no answer. Seems like no medium of any sort trying to get in contact with them will work.

I wish the office would read all the negative one star reviews they have and fix all of the…read moreproblems they seem to be having for YEARS! I'm writing this review on behalf of my brother who was very upset with this office and gave me an earful of his experience. I was told my father had an appointment on 4/3/23 at 3:45pm by a nurse at another location and so I called this office the morning of to confirm that he did in fact have an appointment. I spoke with someone that morning from the office that confirmed -- I let her know that my dad has an another appointment at 4:30pm and asked if he could come earlier or needs to reschedule. She said my dad could come at 3:30pm and it should be fine. My brother takes my dad to the appointment and arrives at said time. He waits for one hour and is seen by the doctor at 4:26pm. Doctor sees my dad and say she needs some blood work results and that he didn't have to come in, needs to get the lab work and come back. I guess my brother had lost his patience by that time and was unhappy with not being told that information when he first arrived. At that point his time was wasted and he was going to miss the next appointment which was also very important. Thankfully the other doctor was able to accommodate them but the fact of the matter is this whole misunderstanding could have been prevented if someone had told me the reason for the visit and the fact he needed bloodwork to complete. Btw I never had any lab orders so the office should have confirmed that on the phone with me when I had called. There was definitely a lack of communication somewhere in the process. Time is a precious commodity. The doctors office and staff should really take that into consideration.

Wish I could of given them ZERO stars. Called to make appointment as a new patient. They couldn't…read morefind referral from my doctor that I had a copy of in hand at time of call. Office said Dr. is old fashioned and I could not scan and email the copy I had in my hand. Office said they do not use email at all. Fake news I say. Either way I find a different doctor, I can only imagine the bad communication that would follow if I went to this doctor

I can't believe Dr. Erasmus is still practicing! I was under the care of Dr. Erasmus waaaaaay back…read morein 1992, 31.50 yrs ago! I was a mere 33 yrs old then, and I was suffering from my L4-L5 lumbar bulging disc pain. I asked Dr. Erasmus about that popular disc fusion trend everyone was having, including my brother! Dr. Erasmus wouldn't even consider such an operation for me. Dr. Erasmus pointed out, that I have a large upper torso, and all that upper body weight would put too much pressure and stress on the lumbar disc above, and below the L4 / L5 disc! Well 31.50 yrs later, and 14.50 yrs of full RETIREMENT! I look back on his advice I received 31.50 yrs ago, and at the time I did not totally agree with him, Dr. Erasmus was ABSOLUTELY RIGHT! I did not need that fusion, and my bulging disc subsided with medication and "TIME!" I am VERY GRATEFUL for Dr. Erasmus, he is ONE OF THE MOST HIGHLY RESPECTED NEUROSURGEON, WITH INTEGRITY IN NORTHERN CALIFORNIA!! I can only wish Dr. Erasmus and Ghita, Dr. Erasmus office manager the VERY BEST LIFE CAN OFFER!!

I wish I could give Dr. E 10 stars…read more My experience with Dr. Erasmus, and his staff, is the best I've had in decades. I changed insurance companies recently, so was forced to see someone other than a Stanford doctor. As it turns out, that is great luck. Not dissing Stanford, but honestly--Dr. Erasmus (who is in-network with my new insurance company) is the best. When I went in to discuss injuries sustained during a long-ago car accident, I didn't bring info about the various orthopedic surgeries I've had since. My experience over the years has been that when a doc practices a certain specialty, they have little to no interest in services provided by practitioners of different specialties. But Dr. Erasmus wanted to know about everything I've had done. Fortunately, I brought discs with images of the MRIs, CTs, and x-rays I've had done, and he spent a long time viewing those. He has great respect for the other docs I've worked with, but explained he just wanted to see why they made the decisions they did (and the results). He also showed me tiny details that could never have been identified in a radiology report. Time seemed to make no difference to him. We had a lengthy visit, and I never felt rushed. He was respectful, friendly, and thoughtful in his responses. At the end of that first appointment with him, he recommended that I have an EMG with a fellow doc, and, if necessary, we can discuss further treatment after that. He also strongly suggested that I start having massages. My condition leaves me with a lot of joint and muscle pain and tightness. It's always seemed like it might be a good idea to try massage, but that seemed a bit self-indulgent. So to hear it from my doctor was great news. Even better, I've had two deep-tissue massages since I saw Dr. E, and the results have been excellent. In the time since, I've also had some hiccups with my insurance company. Wow, Dr. E's office staff had me covered! They (Alicia) went far above and beyond in helping me out--instead of insisting I contact my insurance company for info, she went ahead and did it for me. Then she called me back immediately, telling me the problem was now solved. Gabby helped me with issues as well, and everyone I met while I was at the office was top-notch. Last, I'm not going to lie--Dr. E is not one of those hot-shot 30-something docs. They may be smart, but they just don't have much experience yet. Dr. E has practiced for years, and as a result is working with a treasure trove of insight that can only be gleaned from years of hands-on experience.

I was referred to Dr. Crozier for numbness in my left leg and foot and she spent an hour carefully…read moreevaluating me. She referred me for a brain MRI and called me an hour after that test was done to discuss next steps and helped set up my surgery appointment. She listened well, expedited my medical services and was instrumental in the medical breakthrough I am now experiencing. Thank you!

I went to Dr. Crozier in February and March of this year because I was having some bad…read morepseudoparkinsonism as a side effect of one of my medications. And also might have been having absence seizures (?) She spent a long time interviewing me, longer than the 15 minutes that the appointment was supposed to last. She took a complete history, asking thoughtful questions. She was sensitive and considerate of my other medical conditions. She did an extensive physical examination. She told me to get an EEG, and after I had that done I went back to see her again, at which point she made recommendations as to how I could solve the problem. I saw her a few times, but now I won't be going back anymore because, thanks to her, my pseudoparkinsonism is all gone.