The young man who helped us make our purchase today was very polite and helpful. We don't know much…read moreabout tennis so his advice was much appreciated!

Went in looking for some accessories and ended up buying a new CZ customer service was great and…read morethe sales person we friendly and knowledgeable!!

Guns Unlimited customer service is garbage. I went in recently looking for a small part for my…read moreshotgun. I entered the store with an unloaded shotgun since they are listed in Google as a gun repair shop. I was approached at the door in a very flipped manner. When I inquired about a gunsmith to repair the firearm I was met in a very hostile manner telling me that we don't have those parts here and we don't service guns. Not really sure if it had anything to do with the color of my skin but I'm not ruining it out. I will never step foot in that story again.

Review update. Doug from priority offered me a deal on the weights for my time driving to the store…read moremultiple times. I accepted the deal and love the stair master dumbells. They are a great product and I appreciate the deal Doug gave me. Doug said my first experience was not the norm.

Very impressed upon my visit. Place was clean and well maintained. I went during a weekday…read moremorning so not many others around. Staff was friendly and personable.

I pay a membership and finally get a day I can go and take my son for his birthday and they're…read moreclosed for renovations?! No communication, nothing on their website, their phone doesn't even ring. I get there and it just a hand written sign on the inside of the door you can barely see that says closed for renovations. Wtf

great bunch of guys. very knowledgeable and super helpful!…read more highly recommend!

Great process and customer service, highly recommend. Incredibly incredibly incredibly incredibly…read moreawesome.

Great variety and helpful employees. But the hours make it almost useless for anyone who has a job.read more

These guys a re great to work with. I messed up my order and then lsot the discs. When I found them…read moremonths later I sent an email seeing if it would be possible to get the order fixed. They responded quickly and fixed the order. Truly a customer service experience that goes above and beyond. They make their promise of 100% customer satisfaction more than just a motto but a way of life. If you are getting custom printed discs they do a great job.

This is one step above Canfield's. The prices are obviously lower in several respects (sometimes…read morethey're even HALF off what Canfield's has) and there's a larger selection. I've stopped by many times and have not regretted any purchase I had made. The owner is also very generous and has, on multiple occasions, given me a discount. I think it's because I was a loyal customer or something; I didn't ask, but don't expect to get things off for more than they already are. Now, having said the good things, let's have a dose of bad news. The parking. When I stopped here my first time I didn't know where to park since the lot itself is so small. In fact, a lot of places on this side of Saddle Creek seem to have lack of parking, as if they didn't want you there. I just park in front of the can recycling centre; I hope they don't mind. Second, it smells like smoke. Cigar smoke, at least. It doesn't bother me much but people who avoid anything relating to tobacco like the Plague should reconsider. Third, I've only ever seen the owner. Not that it gets busy, but when the store population triples to a total of "6" in the building, you might have to wait since there's only one register and one employee. I've never EVER seen anybody else work here.

Absolutely the best customer service. Not pushy. Very helpful and friendly. Definitely…read moreconsidering a sectional.

Two issues could have been handled better by the showroom with my business. I ordered furniture…read morefor my new home in Goodyear Arizona on Labor day (September 7) from Omaha (Regency showroom). Everything was on time with the completion of my home AT THAT TIME Since the home's start was being constructed since the late April time frame, the track record for completion was well expected to be ON TIME. It did not look like anything would get delayed with the completion of the home so the timing with ordering of LoveSac furniture and the completion of my LoveSac furniture order seemed timely and appropriate. I did mention to Shawn that there was A POSSIBILITY that something unexpected could cause a delay with the completion of the home. He said there was nothing he could do once payment was accepted should that occur. Needless to say, due to the COVID pandemic, an unexpected delay on the completion of the home DID occur. Again, approaching the showroom and Shawn, he was unable to help me or provide an alternative. I just needed a delay of 8 DAYS until I could close on my new home before the new furniture could be delivered. The Regency showroom didn't even mention that there was a CUSTOMER CARE organization within LoveSac that I could call and receive help with my issue. Luckily, I called and found a person by the name of Angelo. He has been immensely helpful. Angelo's plan is to move the completed furniture to a Scottsdale Arizona showroom until closing on my new home is completed AND THEN have FedEx deliver the furniture to my new home. The Regency showroom needs to remember that this is AN OPTION for future customers with a similar situation as mine. To a lesser extent (issue), I thought it was unusual that payment for the furniture order could only be taken with a credit or debit card. I was able to get around this limitation with increasing the limit on my debit card for a single day with my financial institution. The LoveSac company (and showrooms) need to realize that not everybody has a high credit or debit card limit. While quality of the product is high and what attracted me to LoveSac, the furniture is quite "pricey" compared to similar competitors. The limited payment methods need to be mentioned VERY EARLY on in a potential sale so that a customer is not surprised and can make appropriate arrangements at the appropriate time of ordering. I indicated my interest back in February 2020 and received an estimate at that time so I knew an approximate amount. I was expecting to pay by way of a check from my financial institution. It would have been nice to know of these limited options sooner.