I recently signed on with Good Life to manage my property because they seem to be a fit for what I…read moreneed. When researching various property management companies, Good Life's approach was the most straightforward and transparent with no long term commitments. After speaking with them multiple times with various questions, I was left with a feeling of assurance that I was in good hands. Being a first time landlord, I have no experience in knowing how to screen tenants, knowing the rules, etc., especially when my background is not in the real estate and rental business. Having a busy work schedule also means that I won't likely be able to attend to the tenant's needs in a timely manner. This is where Good Life fills in the gaps for me. The team at Good Life during the onboarding process has been super helpful and efficient in getting the property ready, whereas it would've taken me ages in trying to do it myself. I was assigned Andrei as my property manager and it's been a great start. He has been open, transparent, professional, and great to work with since the start. I recently had an online shopping shipment mis-delivered to my rental property, to which Andrei was instrumental in helping to coordinate the handoff between the tenant and me. Even though Andrei is my primary contact, I can see that they have great teamwork. On one weekend, I had a question to which I received an out-of-office note from him. But rest assured, another team member stepped in that day during his time off to help with my question. Good Life also has a great online portal for me to see all the documents and tax information. Their services have impressed me since the beginning, and I look forward to a great relationship moving forward. Keep up the great work, Good Life! I highly recommend them!

My Opinion: Horrible…read moreexperience with Good Life Property Management Company and Property Management Executive Mitchell Sanchez. I was recently told by email from a purported Good Life Field Inspector who I had never spoken with that someone from Good Life was going to show up at the property on a certain date and time to do a preventive maintenance walkthrough inspection. When I contacted my assigned agent that I was concerned that this could be a scam since I was previously informed to communicate directly with one agent, he wasn't even aware that an email or notice was sent out. I responded to the email that routine preventive maintenance inspections we're not allowed under the law citing Civil Code section 1954 and there was no maintenance or other issues that needed to be reviewed or addressed. Mind you this is less than 7 months into the tenancy. Mitchell Sanchez then emailed me saying that my email response was forwarded to him and insisted on going forward with the inspection and asked me for a better date and time to do so, effectively disregarding the fact that such an inspection is not allowed under the law I cited. He also admitted that the inspection was needed to determine whether to renew the lease after the one year term expires. This pretextual reason for the inspection further compounded the otherwise unlawful inspection into one based on a fraudulent representation and for a fraudulent purpose. In my opinion, I find Mitchell Sanchez is the worst to deal with. What I had previously hoped would be a long-term rental is getting harder and harder to imagine continuing to stay in the property beyond the existing lease term. Good Life and Mitchell are making things so bad that I'm considering leaving once the lease is up, which is unfortunate for the owner because I like the place and would otherwise stay longer if the management company wasn't a nightmare to deal with. I will never rent a place managed by Good Life Property Management Company again and will likely not rent a place that is managed by any property management company as it's been a a real pain dealing with them. I am also strongly considering potential complaints with the Department of Real Estate at https://eocs.dre.ca.gov/ against Good Life, Mitchell Sanchez and CEO Steve Welty based on this conduct and even pursuing a civil action in court against all three, if necessary. Mitchell Sanchez has multiple complaints on this page by name, so it's surprising he's even with Good Life. I suppose there's no pride and minimal employment standards at the company, in my opinion. 7/16/26 Update: Seems as though the business through "Mariah N' either copied and pasted a "canned" response or used AI to do so as the response isn't even related to my review/issues. Sad business model, but predictable. 7/16/26 Additional Update: Now it appears they removed what I believe to be their copy and paste or bot/AI-generated response. Show a further lack of professionalism and competence. Incompetently run management company and horribly incompetent staff. They don't even follow the law in my opinion. Sad, they're going to get the owner's sued.

Do not make business with this sharks. They are so incompetent and negligent when it comes to…read morerepairs, besides being so rude. Carmen convinced us to move ahead with renting an old and ugly condo promising everything would of being fixed by the move in date. 3 years later still dealing with same old issues. Lies, lies. They do not fix anything but keep increase rent every year. They are a constant migraine! Carolina is the worst!!!!

A terrible, terrible company…read more We rented from this company for 6 years. When we moved in, the agent was two hours late showing up, did not have keys to the apartment, and offered to break in through the window to open it up. The apartment was filthy and virtually every appliance and faucet was broken. We had to clean the place ourselves and it took months to get everything fixed that should have been working in the first place. When we moved out, they dodged all of our phone calls and emails. We tried setting up a move out inspection to see what we needed to do to get our deposit back, but they barely responded to emails, and their phone number listed everywhere had been disconnected for months. We scrubbed the place clean prior to moving out. They sent a 3rd party to collect the keys and do the inspection, and he commented on how clean and good shape the apartment was in. According to the lease we signed, they were supposed to give us a list of anything that needed to be done to get the full deposit back, which they did not. Home team charged us $600 for painting and cleaning. Their big argument for the cleaning cost was "exceptionally filthy" toilets. I've attached pictures of the toilets from the day we handed the keys over, you can see just how "exceptionally filthy" they were. We were also charged for a dirty fireplace that had ashes left in it, a fireplace we did not use once in 6 years (I personally think it's redundant to have a fire place on southern California, but that's just me). We literally had a cabinet in front of the fireplace the whole time. This is a terrible company. Any time we needed repairs at the apartment, they would send out a handy man, and we had to request they stop doing that because he would come out with a friend of his and his friend would stand there and stare us down and scope out the place. Don't deal with this company at all, avoid them, it will save you tons of headaches.

We've had the absolute pleasure of working with Anthony and his team for both of our home purchases…read more-- our first in 2019 and again when we bought our second home in 2025. Anthony is everything you'd hope for in a real estate agent: knowledgeable, hardworking, and genuinely committed to his clients' best interests. He takes the time to truly understand what you're looking for and does his research to find the right opportunities. Anthony is incredibly proactive -- he often gets us into homes before they even hit the market, which made all the difference in finding the right property. Throughout both transactions, he was patient, responsive, and always two steps ahead, making the process smooth and stress-free. We trust Anthony completely and recommend him to all our friends and family who are in the market for a home. If you're looking for someone who goes above and beyond, Anthony is your guy.

Professional. Communicative, and very helpful when we had questions. He definitely made things so…read moreeasy when it came to buying our first home. Thank you so much, team Manzon!

A little over a year ago, I moved from San Diego to Norfolk, VA. I had heard the 'horror' stories…read moreof leaving your property in the hands of a property manager so I was absolutely delighted that working with Matt was effortless on my part. He is professional; providing me all relevant information without coloring it. He is responsive; never going more than 12 hours without responding to me even while on vacation. As he is an attorney as well, he is a one stop shop. Which means if you have issues with tenants, he knows the legalities and the options we have. He utilizes a maintenance team as needed and when selling a house he has a team that can stage your home. He works well independently and makes intelligent decisions, which was really, really important to me as I really wanted someone that I could depend on that wouldn't have to check in with me for every detail. Within a month after I moved to Virginia, he found me wonderful renters (at a great rental rate) that took care of my home and stayed the entire time I was renting. I did nothing, while every month the rent was regularly direct deposited into my account. Upon the decision to sell, again, he took care of all details so that I didn't have to spend a lot of time in the process. Once again, the house was sold within a month at the goal price that I had initially set (we started high and worked back down to my number). Matt set the bar high... I hope my next property management experience can come even close to this.

We moved from OC to San Diego in 2010 and rented several condos in Downtown and Matt Capron is…read moreabsolutely the best property manager we have worked with since we moved to SD. Matt and his staff are very responsive and Matt has a great team of vendors that quickly respond to your issues. I googled plenty of property management companies and its very challenging to find a good one, most of them have horrible reviews. I would definitely recommend Matt to anyone who wants to work with someone who always responds promptly to your questions and is very fair and honest, you can't go wrong with Capron Real Estate. Thank you Matt, we truly enjoyed having you as our property manager!

EXCEPTIONALLY AMAZING SERVICE!!! A trusted agent, like family - Simon never disappoints, provides…read moreworrying free management service for over 10+ years. You can never go wrong with Simon on your side! 100% guarantee satisfaction!!! Kcs

The first time I met the agent, I told him that I wasn't working with any other agent and that he…read morewould be my agent. He followed up with me for several days, and I started working with his broker. Unfortunately, his broker was not very professional. I had already put down $300,000 and owned another home that was fully paid off and worth about $550,000. Yet the broker told me I needed to put down $600,000 to buy a home priced at $850,000 . After that, I went to another broker and got pre-approved almost immediately. I qualified for the home without any problems. All I can say is that they were not very professional. In my opinion, Simon seemed focused only on money. I felt that he was trying to earn commissions from both sides. When I decided not to use his broker, my offer was not accepted, and I was told that another offer had been accepted instead. That was my experience, and it left me feeling that my interests were not the priority.

The Front Desk "Cynthia" is probably the least friendly and least welcoming person I have met in a…read moreWHILE! They should seriously find someone better to represent their company in the front desk. Other than that the staff is very polite and professional.

Walters Management has revealed a clear failure in handling our community's needs. They neglect the…read moremost basic day-to-day operations, failing to maintain essential services such as ensuring compliance with community rules. Vendor oversight is non existent or worse, intentionally overlooked--allowing subpar work which then issues are left unresolved and as a result, requires work to be re-done which costs our community. Instead of acting in the best interest of our community, they appear to take direction from a corrupt board; leaving them unchecked and allowing for their decisions to compromise the HOA's integrity. Our community is left unmanaged and underserved --a serious disservice to residents they're paid to support.

I'd like to give thanks to Military Mutual, in particular D'Angelo, for rendering assistance to us…read morefrom the very beginning on having our home rented out while we're PCS'ing overseas. I did a lot of searching for property managers around San Diego area. Some are just too good to be true. So we decided to approach Military Mutual and spoke with D'Angelo. He explained to us the process and what to expect. Our transition weren't that smooth due to the pandemic. But he's very understanding and worked around our schedule. He took great photos of our property and had the property listed in a few days. In less than one month, he found a tenant for us with a solid background. However, it did not end here. There are paperworks involved in this transition. I don't know how many properties D'Angelo is handling, but he is always keeping us posted. D'Angelo conducts business and performs his job in a highly professional manner. I'm glad we made the decision to let Military Mutual manage our rental property needs while we're posted half way around the world. I highly recommend Military Mutual for anyone looking to have their property rented out. And BZ to D'Angelo for all the great work he is doing. We can not thank him enough for everything he did for us from the very beginning of our transition. Keep doing what you guys are doing. A lot of military families and members, and DOD civilians transitioning overseas will need your service.

Lost quite a bit of money throughout the buying process with this company. They made a referral to…read moremy loan officer for a realtor with little experience and thought it'd be best to avoid being transparent with me initially about the realtor's experience, leading to potential overbid, excessive closing costs, and delays throughout the buying process. I would not go with this company.

Clint was the best agent to work with ever! He came highly recommended from a friend. Start to…read morefinish Clint was so responsive and really took our needs/wants into consideration. He made the entire process painless and fought our our behalf to get us our dream home. Buying a house can feel like a very intimidating process but Clint made it all a breeze. We are so thankful for him. Do yourself a favor and reach out to him tos tart your home buying journey! M Thank you Clint!!

Andre was the biggest support during buying and selling…read moreprocess. He was always one call away. Thank you Andre always being there for us with your experience and knowledge.

They post homes and let you make an appointent to view the home when they already have many…read moreapplications or even someone already approved. we have viewed a few houses. fill out the applications pay the fees, try to call and check status and they only tell you you have to wait for a text , then to be told two days later it has been rented. they should let you know before sending you the link to apply that they have applications they are processing already so they don't let you get your hopes up and waist your time. I will Not be viewing or applying to anymore homes listed by this company.

I had rented a "Ralston Property for almost 4 years. When it came time to move out I requested a…read morepre-inspection. Alonso Salcedo was the person who came to inspect and he was great! Alonso arrived on time. He got down to work and completed the job in a timely manner. He was friendly, professional and very thorough. A person who does a great job deserves to be recognized. Alonso from Ralston Properties is a great employee.

New West is AMAZING. I have been using them for decades. They ALWAYS get me a tenant almost…read moreimmediately and manage to find tenants that are prompt payers, no hassles and stay for years. Thank you New West

I did not have a good experience with NewWest property management managing my condo downtown…read more Communication was poor, the tenant they found would frequently pay late and left a lot of damage when he moved out, there were multiple mistakes made on expenses they charged me, it definitely felt like they did not care about me or managing my property well. If you are an owner I would not recommend using them to manage your property.