I just relocated to Spokane Valley and needed to find a local pet sitter to watch my cat when I…read moretravel. Patty and Robyn are wonderful. The service and their approach are what I've grown accustomed to when it comes to finding local services for my cat sitting needs. I'm so pleased to have found them. I feel like my cat is is great hands with them.

Patty goes above and beyond in her service to our animal friends, (and their parents:) While we…read morewere away, Patty observed a major leak in one of our outdoor hoses, set on a timer. After letting us know the problem, she helped problem solve a solution that didn't require our return home, and in no time she had it taken care of. Because of Patty's sharp eye, we had no worry about potential damage to our home. And no concern for our little guy, Khan. She loves animals and they love her back. Your pet is in safe hands. She's a professional pet sitter and very good at her job. She is gregarious, friendly, and kind. I feel she charges a fair rate for her time, though it can get expensive if you're gone for any time. But so worth it for peace of mind.

Amanda and Jason have a little piece of paradise for your pups! Its beautiful! They go above and…read morebeyond making sure that all dogs are a good fit for their space as well as that they get along well with other dogs, which is so great! My Kona bear came back a tired dog, well exercised, and I am confident this is where he learned to swim. Woohoo! This will be my go to place for sure when I must leave my buddy behind on future trips

From the owner: Not currently accepting new guests. read more

I caution you on this guy. I trusted him a few times but he's gone over the top on too many dogs…read moreand he's banned from the pro site Rover. He carries a "zapper" which he claims he uses just to break up any fights, only scaring the dogs not touching them with it. I don't believe he would deliberately hurt an animal but I just didn't feel my girl would be safe there. I went to his new place in Bigelow Gulch as he's been moving quite often. I had not used his services in a while. I did not like what I saw. The picture you see here is from an older location not his place. Stick with an accredited service like Rover, do a meet and greet first.

I have used Pet Pals for years to take care of my cat. Pam is fantastic and truly cares about my…read morefur baby :) I highly recommend!

Have use them for years, so dependable, and helpful, my dachshunds just love Darren,read more

Pretty easy check in process and the workers were really polite. My dog came home calm which is…read moregreat for a lab!

Notice all posted reviews are old...I just experienced the new South Hill location on January 29,…read more2025. I don't think the business is ready for prime time, -Services offered are not price-listed on the website; - 44lb poodle cost $140 to groom = excessive [2x Petco]; -assumed tip was included in that price; -a 4% service charge was added for a credit card without warning! -the groomer cut my dog's face under her eye and didn't fess up. - no follow-up apology has been received; This business won't last is my prediction; they are not customer friendly; but rather rip-off artists.

I've boarded my dog, Rocco, here over a dozen times and he has always been treated with love and…read morerespect. I love my little boy and would only trust him here or with immediate family. Never had any issues and they are always responsive and SO FRIENDLY ! Go see for yourself :)

I am writing this review to document my personal experience so other pet owners can make an…read moreinformed decision. My dog, Koa, was boarded at this facility on two occasions: July 3-5 and July 10-14. I cannot determine during which stay he became ill. When I picked him up on July 14, he was noticeably lethargic and not acting like himself. Later that evening, his condition declined rapidly. He became disoriented, was unable to stand to go outside, and his temperature measured 106°F. He was rushed to an emergency veterinary clinic and admitted immediately. Over the next several days, Koa's condition was described as critical. His white blood cell count was dangerously low, he continued to spike high fevers despite continuous fluids and cooling measures, and he required round-the-clock hospitalization. Multiple veterinary teams repeatedly prepared me for the possibility that he might not survive. I was told more than once that his prognosis was very guarded and that we needed to be prepared for the worst. He underwent extensive diagnostic testing, including imaging and a bone marrow biopsy, and ultimately required transfer to Washington State University's Veterinary Teaching Hospital for ICU-level and internal medicine care. He remained hospitalized for nearly a week. The drive to WSU was approximately an hour and a half each way, and I traveled whenever possible just to see him during limited visiting hours, not knowing if each visit might be my last. Despite exhaustive testing, no definitive source of illness was identified. Koa ultimately survived due to aggressive medical intervention, including prolonged steroid therapy and the advanced care provided by the critical care and internal medicine teams at Washington State University. His total medical expenses exceeded $12,000. The owner of the boarding facility was contacted on the morning of July 15 by my boyfriend to inform her of the situation and to ask whether any other dogs had been ill during that timeframe, as this information could have assisted with veterinary diagnostics. Although I am the legal owner of the dog and the individual listed on all veterinary and boarding paperwork, the facility owner never contacted me directly by phone or email. I would have expected direct communication with the registered owner during a medical emergency of this severity. To this day, she has never reached out to me personally. Koa survived, but his recovery was long and difficult. He required months of steroid therapy with significant side effects, including excessive thirst, increased urination, and loss of bladder control--none of which he had experienced previously. Initial attempts to taper him off steroids resulted in serious complications requiring further medical intervention. He ultimately required additional long-term medication and ongoing veterinary monitoring. The emotional distress of nearly losing a family member after trusting a facility to care for him is something I would not wish on anyone. Beyond the medical crisis itself, the lack of direct communication with me as the registered owner was particularly difficult. I am not making claims of legal fault or causation. I am sharing my experience. Pets are family, and facilities entrusted with their care carry a significant responsibility. I strongly encourage anyone considering boarding here to ask detailed questions about illness monitoring, emergency response procedures, and communication expectations. I sincerely hope others take the time to think carefully before entrusting their animals to this boarding facility.

***Warning *** I would strongly advise against using this establishment. Our dog came home injured,…read moreanxious, and completely unlike himself. He did not receive his prescribed medication, was left out in bad weather, and suffered severe injuries to his paws -- the pads were split open, and he could barely walk for days. This all happened over the course of just three days. Since then, he's been anxious and fearful, even when we leave him at home for short periods. It's heartbreaking to see him this way after what he went through. We trusted this facility to care for our family member, and that trust was completely broken. I hope sharing our experience helps protect other pets from suffering the same.

Have been bringing my pups to OK-9 several times a year for the last 8 years for boarding,daycare…read moreand grooming. Service, care, facilities and affordability are exceptional- can't recommend highly enough. Staff truly care about their "campers". Outside runs are large and pups get plenty of playtime. Can't say "OK play camp" outloud without my pup Henry going bonkers with excitement

Marcinda Kennels is the only kennel I would consider using. They sincerely care about my pet and…read moreany special needs while I'm away. The runs are spacious and kept clean. Truly kind, good people run this business and an added bonus is they can board larger animals also since the business is located in the country. ...M...

From the owner: Pet Boarding/Daycareread more