I have taken my shih tsu / yorkie mix here for awhile. Reasonably priced, close to home and nice…read morepeople. Why the one star? They only know how to shave her down. No matter what, that is it. So I save some money on grooming because it is about 3 months before she needs another shave down. This last time they had a new person that I made an appointment with for a face trim, nails and my dog's back end. I repeated it twice what I wanted done. She clipped her nails in a back room and then I had to ask her to trim her face. She claimed she didn't know what I wanted. When I brought my dog home I noticed she didnt do her back end either. I then called to say what wasnt done again. Same response. Not professional. Don't make excuses. Apologize for the error and make amends. Since they couldn't be professional and own up to the error I will now find someone that actually does professional grooming

They did a fabulous job on our badly matted rescue kitty. Very friendly staff. Completely recommend…read moregive them a try! We are going to bring our dogs to for care next.

I love the service here. I've been using Heads to Tails for years...both for dogs and cats…read more We have a long haired cat that gets matts on his "underside" so we have his belly shaved. Carol has us bring him in, in the early morning to avoid our cat having to deal with the noise of the dogs, which I think is very considerate, since this is an already stressful situation for most animals. Carol always does such a great job, shows a lot of patience and does what we weren't able to do...get our kitty to stay still during the process. Carol also runs the Furminator through our cat to smooth out his back and tail. He always looks so handsome when she's done and I have no doubt he is so much more comfortable during the summer months.

Just took our Cavachon, Ginger, for grooming here for first time. Her old groomer was starting to…read morefeel a little like an assembly line. Linda and Carol were awesome!!! Really make the dogs feel like they are visiting a home. Ginger tends to be nervous and stressed around other dogs. But she settled in quickly and hung out all morning between her "spa" treatments. The cut is perfect, she smells great. I am very pleased!! Price is also just right. We found our new groomer!

I just can't say enough good things about the groomers at Pets Supplies Plus on Concord pike. Chase…read morewas way overdue for a grooming as I was having problems getting around and walking, I called and explained my situation to Amanda (Chase's favorite! but he does like them all) and she assured me it was no problem, she would come get him from the car, she handled my check-out and even gave him a quickee walk before putting him back in the car. I wouldn't even think of going anyplace else Bruce B.

Quality and availability - I only feed Purina ProPlan to my dogs, often using three different…read moreProPlan formulations to meet the needs of different dogs in my Kennel. Pet Supplies Plus is the only retailer I know that keeps the full line on the shelf. Many competitors only carry the highly advertised lines which I have found to offer neither consistent manufacturing nor high quality ingredients. Other venders have tried to sell me their lines, but nothing I have ever used equals Purina for excellence, quality ingredients , and digestability,

I'm definitely returning! I was nervous at first, I mean these are my furbabies I'm leaving with…read morecomplete strangers!! But all went well... I took advantage of the Groupon and now they've gained a new customer. It's convenient - 4 mins away and they're affordable. I've tried several other groomers and have NEVER received so many compliments afterwards as I have after leaving Dog Wash Depot.

Edna and Julie at Dog Wash Depot were awesome!! Edna treated my fur baby, Luna, with love care…read moreand respect. This was Luna's first time getting groomed and it went swimmingly. Luna smells so so amazing. I plan on being a regular customer.

My senior 85 lb. GSD is having mobility issues due to advanced arthritis but his groomer at Terry's…read more(Sami) is unphased. I love this place and wouldn't think of taking him anywhere else.

I've been going here for about ten years without a problem . Recently I've called four times in two…read moreweeks. I've left messages each time with no callback ? For this reason I cannot give a five star review

I was pleasantly surprised at the friendly, good service and low cost. My large dog looked awesome.read more

Highly recommended. ALAN has groomed our dogs for over ten years. After our first cocker Spaniel…read moredied in 2014 at the age of 15, we added a puppy to our family. He is now groomed by ALAN also. We have recommended him often.

the absolute BEST. Ricardo and his team always go above and…read morebeyond. Have not found anyone better.

Over a year ago they let a substandard groomer mess up my dog's face. It was totally messed up... I…read moreasked them then for a different groomer. They said they were bringing in a groomer from a different location, which it turned out they didn't. Same girl. I tried to see if it would get better. But by his November 25 grooming, they had let her mess it up again! It took a year for his beard to get back to normal, and they did it again. So in January 2026 I asked for a different groomer. They said they'd look into it and get back to me. They never did. I had to go somewhere else. It has been over two months and they still have never gotten back, apologized, offerred a different groomer, or anything. I am not going back, but I am not going away quietly. If you want a good grokm for your dog, you will never get it at Champion. GUILLERMO, RICK, AND COMPANY DO NOT CARE ABOUT QUALITY, AND LACK THE INTEGRITY TO EVEN CONSIDER DOING THE RIGHT THING. Your dog will look better if you just do it yourself with pinking shears. Go somewhere else! CHAMPION DOG PARLOR IS A SHODDY SHAM BUSINESS STAFFED WIYH LOSERS AND UNCARING HACKS!!! IF ONLY ZERO OR NEGATIVE STARS WAS AN OPTION. IM GOING TO THE BETTER BUSINESS BUREAU!