they never seem to have enough people to fix your car. they can only work in certain cars. I have…read morewent up there 3 times and every time they never have time to fix what I need fixed even though they need me to leave it all day. easier and quicker to just take it elsewhere!

Not sure why there are not tons of bad reviews for this place. I might have bad luck. We went…read morethere because it was convenient. Issues the last three trips. Put an ATV tire on backwards. I thought, it happens. Gave them another chance. When you get an oil change, everything is wrong with your car/truck. Did not preform all requested services. Time before last. Just shook my head. Went back again. They Said I needed to replace rotors that only needed turned. When asked if they could be turned they said, sure. That's it for me. If you go here, be very clear with what you need.

okay...here goes. I've been doing a restoration on a '68 Chevrolet Corvair (air-cooled wonder!) for…read morea little over five years. Some of it myself and some farmed out. I'm a "tinkerer" not a trained mechanic. Many things have to be improvised like replacing the mechanical fuel pump with an electric one as mechanical ones are no longer reliable. So--I got in above my head and thought I needed a complete cylinder head removal/machine shop and partial engine rebuild. The compression was off in one cylinder. Took it to Jeff who was very straightforward and although he did not claim to be an expert in almost 60 year old Chevy Corvairs...he didn't toss me out on my ear. (I had wasted a year with three different shops before Cowans who each said they knew what they were doing and let the car sit while scratching their heads -or other parts of their anatomy). Jeff understands air cooled engines and is an airplane pilot which helps ....he did the troubleshooting on the aftermarket fuel pump (wired incorrectly) installed a relay and got the gas flowing. Then, he adjusted the timing to compensate for a new electronic distributor. Straightened out more of the electrical and got everything "syncing." Replaced oil sending unit, Adjusted the carbs, told me where to get the right higher octane non-ethanol fuel nearby and suggested I replace the expensive Optima battery with the right battery for this car. The noble old "anti-Nader" machine is now operating under its own power again and not being dragged from place to place on a trailer. Smooth as silk. Best part: he saved me from expensive engine work which I was already prepared to face! Oh--and just a word about the culture of this shop. Honest, patient, don't try to treat the customer as an adversary. Stacy who handles the front is just as pleasant and professional as they come. I have spent the last year --before Cowan's-complaining to my wife about auto repair shops. I grew up in a Chevy dealership, so I have a "sixth sense" about how places operate. This one places a high value on doing things right the first time, being honest and communicating with their customers. I felt heard. I felt respected. I felt well-treated. The old adage is "business goes where it is invited and stays where it is well-treated." My business now goes to Jeff Cowan automotive.

This is Cowans warranty... At Cowan's Automotive we're confident in our workmanship and in the…read morequality of the parts we install on your vehicle. So much so that we stand behind our repairs with a 1yr/12,000 mile warranty! Parts and Labor included. If a covered repair fails in that time frame bring it to us and we'll take care of it, No gimmicks, No B.S.! After paying for services; and now paying again to get the same thing fixed; we realized that Cowan never replaced the part to begin with. They reset the codes causing it to work for awhile; then avoided me after calling about it. They then said they wouldnt be able to look at it for a week; and when getting it in they kept it for a week just to tell me a story about codes. After discovering no senosr was put on at all I will be taking further action and keep everyone updated on how Cowans REALLY handles business. I hate it has to come to this but refuse to be taken advantage of hate to see others be. NOTICE how they said/quoted: "Your 10+ days of storage was free. The repairs it requires, are not." Pretty bold when you dont repair anything and lets not even talk about the word "WARRANTY". B.S!

Amazing People & Amazing Service! They Always Make Sure Your Taken Care Of, And They Get Things…read moreDone Quick!

Dennis and his employees were quick to reach out after we had a misunderstanding and clear…read moreeverything up promptly and completely!! Good service and good people.

Dane and Carlo treated me well. Managers were great as well. Would recommend them to anyone looking…read moreto purchase a vehicle.

Only go if you want to be held hostage by them having your vehicle keys and not giving them back,…read moreoffering 6k trade in for a 15k truck and then telling you "well you signed a piece of paper saying you would buy it" and all you did was test drive a vehicle and they ran my Fiancé's credit before he even said he wanted to buy a vehicle! Absolutely horrible customer service.

Again phone disconnected, Yelp not much help in this area. And the few Repair Shops know they are…read morethe only option. Look in Jackson or Milan, no repair worthwhile in Humboldt.

My VW GTI started shuttering on route to taking my son to school. Flowers got me in right away and…read moreeven had it repaired the same afternoon- I was ecstatic! Price was reasonable, I am very pleased with the service and friendliness at Flowers and will be returning soon with my maintenance appointments and any future issues if they arise. Would highly recommend!

From the owner: Flowers Repair Service is an automotive repair shop that specializes in the repair of…read moreMercedes-Benz, Volvo, BMW, VW, Mini Cooper as well as all domestic cars and trucks. If you are unable to bring your car to our shop, give us a call and we can pick it up for you.