There were 3 plumbers. They were professional and friendly. We are pleased with the work they did in our upstairs bathroom.

We had Pratti repair a toilet that was leaking sewer gas into the bathroom. It drove us crazy. They came very quickly and fix it immediately. Excellent work, and the fee was more than fair. Give them a call, you won't regret it! read more

Don't let the positive reviews fool you. This man and his company should be ashamed of themselves. I had them come over to check my sewer line as it had clogged in the past. Two guys showed up, one was pretty young. They went to the basement for maybe 15 minutes came back upstairs and said they had to go get the snake. They left and got it then returned promptly. They were in the basement for over an hour when two more guys showed up, one of which was again pretty young. Without my knowledge or permission there were four men walking through my house in and out of my basement into my living area. As a female at the house alone, this was very unprofessional of them to do and very uncomfortable for me. After zero communication and another hour of them being in the basement, they called me down to look at a camera attached to a scope, couldn't see anything but a chunk of pipe missing. I was confused, uncomfortable and blown away by the mess. Speechless. I then said "ok so we can talk about this once you're finished?" The owner replied, "yes" and stated that I needed my line replaced to the road. Another 20 minutes go by then two guys leave. The owner said he's going to make a call to get a quote for an excavator and walked outside. The two younger gentleman did attempt to wipe up my kitchen floor as they were leaving with an old dirty rag they had in the van. Saying they were sorry for the mess. They were nice young men. The last one goes outside and then they all drove away. I had no idea what work was done and what really needed to be done besides the comment that I needed to replace the sewer line to the road. Hours went by and I received a bill in my email for $550.00 for a jetting service. There was no communication whatsoever. This man does what he wants, takes off and then sends a bill to your email. I paid because I'm not a POS and felt obligated. This man took full advantage of me. Once they left, I had to deep clean my floors as there was raw sewage tracked everywhere. When I went downstairs to the basement, I instantly began to cry. My basement was covered in raw sewage water. I had to pay another company to clean the hazardous mess as it was literally going to make us sick (ended up getting sick from all of it). Please see the photographs. Does this man take advantage of hard working females? Shame on you and your company, Pratti Mechanical. I have dozens of other photos from my security cameras that are located in my basement. I hope it brings you joy to know that your unprofessionalism and lack of respect for my home cost me thousands of dollars and had me physically Ill. ABSOLUTELY AWFUL experience. Worst of the worst. This review is absolute truth. I have zero gain from telling the truth and exposing myself... The owner will comment saying my services were discussed prior to being completed, they weren't. Stop lying to people. Then they'll comment how sorry they are to hear how I feel, not at all sorry for what they did. Shameful. read more

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John Pratti removed a tub/shower and replaced it with a shower w/ door. His work was done quickly given some of the water damaged areas that needed restoration. Very knowledgeable and professional. His price was very reasonable. Our area has a shortage of professionals in the trades. So it is not always easy to schedule projects. read more