I had a $20 coupon which the owner pretended to scribble out the charge and deduct the $20. It…read moreturns out he never actually did it. Just a made a show of it. If he is going to offer coupons, then he should honor them! Also, when I picked the picture up, the corners were not done well. I have always gotten my work done here but think I will look elsewhere.

Went to pick-up 2 framed pieces....order in excess of $250...presented a coupon for $20 off we had…read morereceived thru Valpack ... the owner denied. honoring...why...at the bottom of the legal envelope sized coupon which was all in color appeared a note in one point type b+w...."coupon must be presented at time of order'. I"m approaching 80 years old with great difficulty reading the local newspaper which is probably 8-10 point type....seems a little unfair and poor customer service by this vendor

I recently had Wilson Family Picture Framing do several pieces. I was very impressed by the quality…read moreof the work and the prices that were charged. The work was done quickly and delivered right to me. I definitely will have work done here again and will recommend them to my friends and colleagues.

I have used Brighton Sound as a vendor for Shure, Yamaha, and Ashley and other products for several…read moreyears. Working for a school district we have to comply with sate and local purchasing and bidding rules. Working with Gary he would easily be the low bidder beating out B&H PhotoVideo, and other discount vendors. When he couldn't he was happy to provide a quote to fulfill my 3 quote regulations. We had a few large projects where Gary arranged for instillation of complex systems. All were professional and completed in a timely manor. Rochester has a deep history in the sound industry and Gary knows it because he lived a lot of it. He stays current can help you with some of the latest digital technologies also.

I am hosting my 20 year high school reunion next month low in the southern tier and reached out to…read moreBrighton Sound to see if they'd come down all this way to do a very basic sound system for us. As expected, they do not service my area, but Steven, the VP at Brighton Sound, was quick to respond to my inquiry and even provided me with some tips on finding the right equipment more locally to me. Honesty and helpfulness go a long way. Perhaps we'll have an opportunity to do business in the future!

I paid $150 for an eye exam but I cannot use the prescription to buy glasses online because the…read morestore refuses to give me my PD measurement, a significant part of your eyeglass prescription. The store attendant told me that a large part of the reason is that they don't want to promote buying glasses online but rather through their store.

Alexander Optical has been my choice since I moved here in the 80's. From prescription sunglasses…read moreto contacts, Dr. Caito and his staff have been exemplary - friendly, timely and so helpful. Who knows what looks good on you? Well, THEY do! Now I've had cataract surgery and don't need regular visits, but....I did myself a favor two weeks ago and purchased a good pair of quality Ray-bans to protect my eyes all day long. Aviators - I love them! A really necessary purchase. Next? A cool pair of reading glasses. Thanks to all the staff at Alexander Eye!

Our school, Chesterton Academy of Rochester, has used Laser Genesis for our printer needs for a few…read moreyears now. Craig has been extremely responsive and professional. He's a good guy himself who wants to see good businesses thrive. If you have any printer needs, Laser Genesis (and Craig in particular) is the way to go!

I have used Craig and his team to print architectural drawings for about a decade. Their service is…read moreoutstanding, they are faster than the national chains, they tell me when its finished, he delivers to my home if needed and on short-fuse projects and emergencies has opened the business late at night to run prints. The product is the priority but if you have bean-counters that think price is everything, you will find that his prices are lower than Staples and others (too low, IMO). Matt Schaertl Stanley Black & Decker / Dormakaba USA

My husband and I were more than pleased with the customer service and quality of product we…read morereceived from Monique at Genesee Valley Stamp. We had just recently lost our small dog Rascal at the time and wanted to have engraving done on a placard that had been given to us by a friend to remember Rascal. Monique went above and beyond to deliver what we were requesting! This was a very emotional time for us, and Monique was wonderful ... very understanding. We will always be thankful to her. The quality product and personnel at Genesee Valley Stamp are exceptional.

Great experience so far with Dr. Kaplow and Optician Barb. This was the most thorough eye exam I…read morecan remember having for a routine visit. The digital retinal imaging technology is really cool, but it took several attempts by a tech and then the doctor to capture full images showing my full retina & all the peripheral laser surgery scars. A lot of effort was put into getting my prescription as best as possible considering my conditions. I cant wait to pick up my new glasses and order to contacts next week! They offer a great online account management service at https://local.intuit.com/b/allenscreekfamilyoptometry?rs=gm#gm Submit Feedback Receive Email Appointment Reminders Confirm Appointments via Text Message Request Appointments Online Receive Exclusive Specials & Promotions Refer Friends & Family and more.

Great group! Everyone is so nice and talks me through the entire procedure! Great staff!!read more

Fantastic, patient service and huge selection of fashion-forward frames. They also had a large…read moreselection of on-sale frames.

I have this extremely fragile pair of glasses that are basically two lenses with the side attached…read moreto them. Of course I sat on them after having them for only 3 weeks. I looked around Yelp in the internet and this place was recommended as a best place in town to fix glasses. I popped in and it turns out one of the owners is the greeter. This is fantastic as for many small businesses the owners are nowhere to be seen. Right out of the gate he was friendly, happy, and wearing a really sharp pair of glasses (for him). I mentioned that I found them on Yelp and showed him my glasses. He was pretty sure it was an easy fix and would be done in a couple days for 10 or 15 bucks. To my enjoyment he called the very next day to say they were done. Got here a few minutes before my appointment and the place was packed. Not to mention that while I was sitting here to walk ins' came in just to check out the place. If you want a unique design and/or a unique design with color this is your place. Normally when I'm browsing around my opticians office, it's dozens of boring glasses that all look exactly the same.... gray, black, brown, charcoal gray, silver gray.... Eye Openers is exactly what their name suggests, frames that start the conversation. Frames that are in fact eye openers. And all my years on Yelp I normally wait until I have several reviews to write and then write them. Eye Openers is only the 2nd business everywhere I had such a great experience I decided to sit and write my review right now. If your glasses are more than just something that sits on your face to help you see I recommend you check this place out