Superb! Needed to find a local resource for printing & framing a piece for the Shoe Factory Art…read moreCo-Op's "Clouds In My Coffee" at Starry Nights. The staff of Lumiere guided me through the process and expedited my print job. I've received numerous compliments on the result. Thank you Lumiere!

They over charged me, didn't take a good picture, forced me to buy a frame for it from them,there…read morewas a literal pile of trash and dog poo, a broken window, etc.

I have had the greatest pleasure of working with the amazing high-end portfolio builder, Booksmart…read moreStudio. At first I ordered an 11"x 14" book with white Japanese Silk material for the cover and inside cover, hidden post. That all changed quickly when Eric from Booksmart called to confirm the details. He was so attentive, thorough and super nice! With that call I changed the cover to a white leatherette and the inside cover material is now a black Japanese Silk with a hint of gold. I then ordered a clamshell box that matched. It is such an impressive piece. I am so proud to have this book house my work. Check out photos of my portfolio on my blog, tmblr.co/ZG8Wqo1ZZnfx8.

Where do i even start to sing their praises. Amazing equipment, incredible knowledge, down to…read moreearth staff. I've done some pretty demanding projects with Eric and I've reaped the benefits of the incredible work that comes out of it. Eric is a master printer and his knowledge and skill is reason enough to choose Booksmart. As someone who's been working in the Arts for many years I can confidently say that Booksmart has time and again blown me away with their photographic printing and preparation. I'm happy to say they've produced the most spectacular prints I've ever made. Recently, we completed a large project of 55x70" prints that are nothing short of stunning. I mean even tracking down printing that size is difficult let alone the master artisan they have handling the output. This place is a true Oasis of brilliance. Happy to say I'll be printing with them for many years to come, no matter what location I find myself. They are that good. I cannot praise them enough.

I recently had Wilson Family Picture Framing do several pieces. I was very impressed by the quality…read moreof the work and the prices that were charged. The work was done quickly and delivered right to me. I definitely will have work done here again and will recommend them to my friends and colleagues.

Peter is so welcoming and knowedgeable! He always suggests the best combination of frames and mats…read moreto fit whatever you are framing. He has famed everything for me from vintage purses to shadow boxes and many special paintings.

I've known both Rob and Pete for years, both as friends *and* as extraordinary framers. They have…read moredone many beautiful frames for me over the years and have ALWAYS treated me fairly and professionally. It's an interactive process, with Rob and Pete allowing the client to have a say in what's to be done with the picture being framed. I've always been completely satisfied with every frame they've done for me, largely because they've allowed me to be involved with the selection of materials as well as the creative process of deciding *how* the picture is framed. I can't say enough good things about this place! If you want high-quality, beautiful framing, you owe it to yourself and your pictures to go to Gateway & Company!

I had a $20 coupon which the owner pretended to scribble out the charge and deduct the $20. It…read moreturns out he never actually did it. Just a made a show of it. If he is going to offer coupons, then he should honor them! Also, when I picked the picture up, the corners were not done well. I have always gotten my work done here but think I will look elsewhere.

Went to pick-up 2 framed pieces....order in excess of $250...presented a coupon for $20 off we had…read morereceived thru Valpack ... the owner denied. honoring...why...at the bottom of the legal envelope sized coupon which was all in color appeared a note in one point type b+w...."coupon must be presented at time of order'. I"m approaching 80 years old with great difficulty reading the local newspaper which is probably 8-10 point type....seems a little unfair and poor customer service by this vendor

Photo Restoration was perfect in every way. Color, texture and scale were all present, A very…read morepleased customer. Bonet Rene Victor NY

I have been a customer of The Great Frame Up in Rochester for many years (and always been pleased)…read more Just recently they framed two large pictures for my living room and two smaller pictures for my home office and they are just beautiful!! The space is inviting, the workers who help you have wonderful expertise and the work is always done efficiently and professionally. Highly recommend!!

I had a great experience with Great Frame Up. After my brother gifted me a vintage Rochester map, I…read morewanted to frame it to hang in my living room. Since it was a weird size, I couldn't find something from a standard store and knew I would have to custom frame this. I heard recommendations for this place, so I decided to give it a try. I went in on a weekend day and there were two ladies working, Lauren helped me. We talked through framing styles and what would look best with the other woods in my living room (I took pictures so we could match colors). We went with a deep brown - very simple, no embellishments. They have different levels of glass that go with each - regular clear glass, anti-glare, and museum grade. I went with regular glass and no matte. The more intricate things you add on or fancier styles of frame all cost more so consider that as you're planning your purchase and they'll give you quotes on the differences in pricing to find out what fits your budget and what you want the end result to be. I paid in advance in full, but there was an option to do just a deposit if that's up your alley. I came back a week later to pick up the finished print and was so happy with the end result. If you're planning to get something framed for a gift (especially during the holidays), plan ahead as it takes a few days up to a week to do the framing.

I have used Brighton Sound as a vendor for Shure, Yamaha, and Ashley and other products for several…read moreyears. Working for a school district we have to comply with sate and local purchasing and bidding rules. Working with Gary he would easily be the low bidder beating out B&H PhotoVideo, and other discount vendors. When he couldn't he was happy to provide a quote to fulfill my 3 quote regulations. We had a few large projects where Gary arranged for instillation of complex systems. All were professional and completed in a timely manor. Rochester has a deep history in the sound industry and Gary knows it because he lived a lot of it. He stays current can help you with some of the latest digital technologies also.

I am hosting my 20 year high school reunion next month low in the southern tier and reached out to…read moreBrighton Sound to see if they'd come down all this way to do a very basic sound system for us. As expected, they do not service my area, but Steven, the VP at Brighton Sound, was quick to respond to my inquiry and even provided me with some tips on finding the right equipment more locally to me. Honesty and helpfulness go a long way. Perhaps we'll have an opportunity to do business in the future!