I had a great experience. Kevin was informative, helpful, answered all my questions, gave me a lot of information. Nice guy, easy to talk to, I never felt rushed. It was a way better experience than I expected. I definitely recommend this business. Thanks . read more

Victor was excellent. Very professional, knowledgeable and respectful. He gave me a fair assessment and offer. I would recommend asking for Victor at the Palm Springs location. read more

I have used their services in the past and I continue to have great experiences here. Allen was extremely professional and easy to work with. He explained everything he was doing clearly so I knew what was going on at all times. Don't hesitate to sell your gold here! I will be back for sure. read more

Nathan is amazing! Quick and honest! Everyone needs to come here! Sold some old jewelry! Very safe!

We were very happy with our sale of gold coins and some jewelry. Our salesperson, Nathen was very helpful and professional.

Time to clear out Grandma's sterling silver and gold jewelry that my children do not care to keep. Money is key for them now, with a great investment in gold and silver. I was pleased to have Patrick M help us with the appraisals, verifications, and checking the current price of the metals. Patrick was such a help in dealing with me as it was a bit nostalgic and sad to see the end of our grandma's era. Until... we were thrilled to receive the most accurate valuation of our pieces. Patrick and his co-assistants are also expert in Native American and Mexican silver jewelry and other pieces. Always polite, un-hurried and willing to help us and discuss our "stash of grandma's". Thank you so much Patrick and we look forward to doing more business with Precious Metals Refinery in Palm Springs! read more

Nathen at the Palm Springs location was ready at my appointment time to thoroughly walk me through the process and answer all my questions. Everyone was friendly and the visit was efficient. I am glad my friend recommended me to them. read more

My partner and I visited PMR this past Saturday and had the very good fortune of meeting with Rony. He was incredibly knowledgeable and informative, as well as being engaging and easy to talk to. We'd brought in a miscellany of things to be evaluated, and he patiently went through each item, both evaluating it and clearly explaining his findings. We left with a check for quite a bit more than I was expecting, but even if we hadn't, I would still enthusiastically endorse Rony and PMR. Their professionalism and individualized attention was outstanding. Thank you, Rony. read more

Very fair offer for gold. Patrick was great! I will be bringing more gold and silver pieces. soon. read more

Great service Honest and reliable Agreeable on dealing Pleasant workers Easily done read more

Had some scrap silver and gold, and PMR worked with me to get the best possible return. Good team at this location--Patrick and his colleagues are friendly, knowledgeable, and fair. 5 stars! read more

I had the best experience at PMR this past week. I especially had an amazing guy named Nathan Carr help us 3 times the same day. Nathan made the experience extra special, he was so knowledgeable, and patient with all our questions, and you can tell he is so passionate about his work. I referred several friends to him and they were equally impressed! read more

Made a return visit to PMR after a few other successful trips. This time we brought my sister Paula and she was delighted with the service and her transaction. This is the second or third time that Patrick McCracken has helped us and he's a wealth of knowledge history and fun facts !! We will continue to recommend PMR and hope to see Patrick again soon read more

Nathan was a wonderful help in appraising my jewelry thank you so much! I was helped in a timely manner and got what I expected to get

Easy to deal with. Pleasant and polite gentleman named Kevin answered all my questions about his process and worked with me to get a better deal. read more

Patrick M was super professional and knowledgeable. The whole process was fun and easy. Thanks read more

Patrick McCracken was so patient with me and so kind. I will definitely bring my jewelry back to him in the future. You can't go wrong bringing your jewelry for a fair estimate. Thanks again Patrick Sydney read more

Patrick McCracken led me through the process of selling a complicated piece of gold jewelry which involved a testing process which he explained very well as we moved along. His appraisal was very honest in my view and I was actually surprised how high the valuation was. I parted with a family keepsake that had been with us for over 100 years, so though i was a bit emotional, since i have no children I though it best to just pass it along. Again, my experience was VERY positive and I wouldnt hesitate to go back to see Patrick when the opportunity comes up again. read more

Allen had great communication, made the entire process easy, and answered all my questions!

Recently met with Patrick. As the others have noted, Patrick is excellent! in what he does. I felt totally confident that Patrick was thorough and accurate in his assessment of the metals a chose to sell. read more

Patrick M at the Palm Springs store was nothing short of amazing. He is knowledgeable and a pleasure to deal with. FIVE STARS!!

I had this guy Nathan who just started working there a couple of months ago and I guess he told me that the check he wrote me for my jewelry was the biggest check he had ever written. At any rate he was very professional the whole thing was extremely professional and I would highly recommend taking your stuff to this location read more

I had a fantastic experience with Hannah Varga at Precious Metals Refineries in Palm Springs. She made the entire process incredibly easy, was warm and friendly, and clearly very knowledgeable. I was pleasantly surprised by the excellent values she offered for my silver and gold items. Highly recommend! ***5 STARS*** read more

Patrick McCracken was a delight to work with. Polite, friendly and knowledgeable. He made you feel at ease having to sell some jewelry. It's difficult to sell items you have had for years but he made the process go without raising a question of concern. I felt like I was getting a fair price. Yes, this is the place to go to. Oh, and ask for Patrick. read more

I've been to Precious Metals Refinery several times now, and every experience has been fantastic. I've sold some of my silver coins here and have always received great prices, consistently better than I've found elsewhere. The staff is wonderful: friendly, kind, and most importantly, honest. This last visit, I worked with Patrick, who took excellent care of me. He was professional, knowledgeable, and made the whole process smooth and comfortable. If you're looking for fair pricing and trustworthy service when selling your precious metals, I highly recommend checking out Precious Metals Refinery. It's the only place I go! read more

Allen at the Palm Springs location was very professional and handled the business with care. Thank you

Patrick M was great. Provided knowledgeable and efficient service. I haven't sold any jewelry before so it was comforting to know I was dealing with a reputable company. read more

Patrick helped me today and he was amazing. My ring needed repairs and he was so knowledgeable, friendly and easy to work with. I had no idea what goes into jewelry repair but luckily he knows it all! I highly recommend using them! read more

I was new to this area of finance. I had trepidations. Patrick erased all worries and guided me through the process of selling gold and silver I had inherited. Fair priced and accurate. Worries gone and I'll be back. Ask for Patrick. read more

I went to see what PMR would offer me for my ring I No linger wear and they offered me $150 for this 2500.00 ring I will never go back here or recommend their services !! read more

Precious Metals Refinery - Gold Buyers Near Me - Palm Springs, California

Kevin was very professional & courteous. Explained things in a manner that I could understand. Answered all my questions. Couldn't have been more pleased. read more

After many years I finally decided to clean out jewelry box and took a few rings and bracelets to PMR. Alan was my appraiser and led me through all the different tests he ran on the items such as an acid test that identified the karats of the rings. Alan made me feel at ease and I had no issues with my payment. He also gave me advice on how to sell some of the items that were passed on such as my Mickey Mouse Seiko watch. Thank you read more

Patrick M. Was incredible. Super professional and knowledgeable. Would definitely go to PMR in the future.

BEWARE ! They slipped me a counterfeit $100 bill while I explained I was selling my wedding ring due to divorce. SHAMELESS read more

Precious Metals Refinery - My gold wedding band on the left. They ripped me off. - Gold Buyers Near Me - Palm Springs, California

I had silverware and jewelry from my mother that was only taking up space. I was hesitant to sell it because I thought all buyers were suspect. However, Allen Bencomo educated me about the process and informed me about PMR practices BEFORE I brought my object in for purchase. I was completely comfortable with the process. Allen was professional, kind, considerate, and polite. I couldn't be happier with the experience and the price he placed for my objects. read more

The Kevin who helped me was very nice and personable. That said, I don't feel like I got the best deal for my silver coins though it could also be because I'm not very knowledgeable about how the coin buying business works. I'd suggest anyone selling coins do some research on silver value beforehand. Kevin was very sweet and patient. read more

Guys were very nice and friendly and checked everything out well. Good service. It was enjoyable -even departing with my gold and silver bars :) read more

We had many random items and brought them to Kevin. He was so friendly and easy-going, explained pricing and process thoroughly, and we ended up getting more than we thought we would. Thank you so much for a great experience! read more

I recently visited the PMR location in Palm Springs. I made an appointment online for the next day and the experience was very pleasant. Sadly, I don't remember the name of the gentleman who helped me. But, he was very frneidly and had me sign in on a tablet before taking me back to his office. I brought in quite a few coins, about 50, that I got after my father passed away. He patiently checked each and every coin while chatting with me about several different things. Unfortunately, none of the coins were worth more than their face value. But I very much appreciated his time and friendliness (great customer service). read more

Patrick is INVALUABLE! I have never met anyone with as much knowledge as he has. During the process of appraising and discussing the items we wanted looked at, he had endless information that went beyond what I'd even imagine. He was personable, professional, patient, efficient, and more. I can't begin to imagine anyone being more well-versed in precious metals, whether that is jewelry, coins or antiques. Highly recommend! read more