This was the absolutely worst grooming my dog ever got. In fact, I'm not sure she actually got…read moregroomed at all. She was not brushed completely, nails weren't clipped, private area wasn't trimmed at all. I had to take her to the vet the next day, and they verified that hardly anything was done. I was referred by a dear friend, and she was apalled by the service we received. Sheila said that it took both of them to get her into the tub. I told her that Cinnamon was a big dog, her physical concerns, etc. and she didn't have a problem with her. I will never take my girl back there!! Catherine Winkelman

In town briefly, this place was able to take my dog on short notice the price was reasonable the…read morepeople were nice kind of like old bikers. Although my dog was well-groomed the place itself is dirty honestly an hour's worth of work would clean up well and I'm not overly picky. Won't be back unless this changes somehow.

They are soooo wonderful!!! We have two very large pit bulls that can be overwhelming for some with…read moretheir goofy personalities and doggie suds made it seem like they were dealing with baby kittens. It's so convenient and they really care about their clients, they send photos and notes about how your doggie did and your next appointment date. Already have recommended them to family and friends.

Kelly was very friendly and punctual. The appointment was very easy to make online and I instantly…read morereceive confirmation of the scheduled grooming. Bella, is a scared, shy dog and seemed to have handled it well. And she looks adorable!

I am incredibly disappointed with what happened with my dog today. I am grateful that you guys…read moretook her in for a gland expression, but when there was no issue there, the groomer immediately started trimming my dogs nails without asking! That was my first problem. Second problem is, the word trim could be replaced with HACKING. Indiscriminately using clippers on her black nails, which is already dangerous because it's hard to tell where the quick is, and lo and behold she cut at least one too short. Immediately there was blood, which she tried to say was HERS!! She wouldn't have told me if I hadn't seen it myself! Third and final strike. I said we do them at home, we use grinders, and was being ignored while listening to commentary that they were practically grown into her feet (give me a break). I just wanted to get my dog back so I tried not to throw a fit and that was my subtle way of trying to say "we do them, you dont need to". I am horrified by the fact that if I hadn't seen the blood that she tried to hide, she wouldn't have told me. I am just shocked by the lack of respect, care, and transparency - I know mistakes happen, but this could have been avoided. If she'd had the respect to ask about performing additional services on my dog before just deciding to do them (would have said no), been mindful of taking small snips once she took it upon herself to just do things I hadn't asked for (or switched to a grinder - standard practice for dogs with black nails), and after making this unfortunate mistake she should have told me what she did instead of trying to lie about it!! Even just from a veterinary care standpoint, I NEED TO KNOW! What foot, what nail(s)!? We all should hope that this was just a little knick and my little senior lady doesn't go lame or you will be hearing from me again.

My dog spent the weekend boarding there and came home extremely thirsty, as if he had not been…read moregiven enough water he drank one and a half large bowls right away. He also didn't seem like himself and was clearly off. It makes me concerned that the animals may be left alone for most of the day on weekends. We chose boarding so our dog wouldn't be alone, but his condition when he returned was upsetting. He even growled at us, which is completely out of character for him. In addition, he had sores that lead us to believe he may have been attacked by other dogs. It's very distressing to think that our well-cared-for, trained, and loved dog may not have been treated with the same level of care. To the owner, If animals are not being cared for properly, this is not the right line of work for you. The environment is also extremely loud, making it difficult to communicate with staff you can barely even say your pet's name and be heard. To other pet owners it would be best you find another place to take your pet.

Rose is the Best. She takes care of all3 of my dogs (2 dachshunds and 1 jack russell) she is the…read morebest ever and my dogs love her. The dogs aren't stress out like when I use to take them to another groomer. She pulls up and they are excited to see her.....I would give her 10 stars if I could

OMG!! My 8 pound baby girl looks amazing!! I highly recommend this groomer. She's gonna be our go…read moreto groomer from here on out

Got our girl back all fixed up.. she is softer than I've ever felt her and the shedding has really…read morelet up allot! She was really happy when I picked her up..

New owners and great experience! My fur baby had a few knots and tangles and she came out tangle…read morefree! Ian very pleased the way they did her nails too! Very nice owners that actually answer the phone and your questions! Will be back!

They were great. Only one in town accepting new clients even though they're fully booked. Dr Green…read moreis awesome. Sux moving to a new town and hearing no one will help your fur baby. I'm incredibly grateful.

Called spirit mountain to check out 2 kittens for possible eye infection and another 1 just to…read morecheck, (outdoor kittens 7 weeks old). Was able to get in next morning, all the staff was friendly and helpful, and the best part, all of them won't have to live outside anymore and found new homes.

This groomer is highly unprofessional. She smokes and drinks while working on your pet. She also…read morehas a meth addict as her assistant, and it took almost two months for Robyn to respond to me after leaving her a message to schedule my dog. Don't believe the good reviews I'm almost certain their fake and done by herself or friends.

She did a great job on my small Husky. I would recommend her and I will definitely be using her…read moreagain.

Such a wonderful experience. Drove almost 4 and a half hours to get these little guys and to be…read moregreeted with great customer service by Jeremy made the trip so worth it. Asked us right away if we needed any help and if were looking for anything particular, and pointed us in the right direction. Gave us time to look at the ferrets, didn't linger and came back to check on us. Giving us plenty of time to decide which two to get as well as schooling us on the facts of being Ferret owners. Told us all the Do's and don't with care. Set up our cage for the road which was super sweet. Never had that at any other pet store!! The place is pretty small but they really pack it in and there's a decent selection. Would definitely recommend going to this place rather than a big chain pet store. You just don't get this kind of service there. Thanks Jeremy! Keep doing what your doing

Thank You Jennifer. Miss Rudy's Puppies are now Five Weeks Old. I appreciate your Knowledgeable…read moreAdvice and The Excellent Customer Service you Provide.