1. K9 Grooming

    1. K9 Grooming

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    Bullhead City, AZ

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    K9 Grooming

    3.3 (8 reviews)
    Closed 8:30 am - 5:00 pm

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    7 years ago

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    7 years ago

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    8 years ago

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    10 years ago

    Great price ,quality grooming . She loves the pets . Easy to find location. I was so happy I went to her.

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    8 years ago

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    7 years ago

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    14 years ago

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    Risen Star Kennel

    Risen Star Kennel

    3.8
    (72 reviews)

    They are very caring here. My dog really enjoys her stays with them. I have been using their…read moresevices for a year now. They were highly recommended to me by my cousin who has lived in bullhead for over 10 years.

    Our dog died here July 5th, 2025. I can't give a rating on…read morehow they treated our dog because he didn't live through the weekend that we left him in their care, but I will write a review on how they handled the situation after. We got a call Saturday July 5th, 2025, around 9am that our dog had died an HOUR earlier. We rushed over to the facility and David Torres, who I assume is the owner or lead trainer, told us that our Frenchie had breathing complications and died. Not in the heat but in the air-conditioned area that they kept the dogs in. It made no sense to me because our dog would sleep with us every night in an AC controlled room. I asked to see the security footage because I wanted to rule out negligence on their part. David told me he would get the footage and asked if I could return later. I told him I wouldn't leave until I saw it with my own eyes. After a few hours David came back and said he needed to wait for their IT tech to return to retrieve any footage. My wife and I were furious and didn't know what to do since we were staying in town for the holiday weekend. David then offered to have our dog cremated locally but we refused. He also insisted and provided a WRITTEN PROMISE to provide us with ANY puppy we wanted. At the moment we didn't want to hear anything about another dog. We went to the store to buy a cooler and placed our Frenchie inside and started a 5-hour drive back home in silence. We were able to get him cremated locally by our home and David said he would take care of the bill. We paid out of pocket and sent David the receipt. David then promised he would mail out a check, but after almost 3 weeks nothing came. We had to reach out again, and a check finally arrived a few days later. After a few weeks of back and forth, David sent a message that EVERY camera that covered the area where our dog was staying had malfunctioned and had no footage of the incident AT ALL. It became extremely difficult to believe that no negligence had occurred after this... Back in December 2025 my wife and I were still feeling the emptiness in our home. We had gotten our Frenchie shortly after getting married. Since we have no children, our dog filled that void at times. I spoke to my wife about getting another dog and I remembered the written promise David made. I reached out to David and let him know what my wife and I wanted to get a puppy to be a family of three once again. He confirmed he received our request and we let him know we wanted an Australian Shepherd. Weeks went by and there were never any solid leads. He offered us an Australian Cattle Dog but I didn't want to accept that only because it was convenient. If we were going to get another dog, we wanted to be able to choose him, not have it forced on us. This is where things became very frustrating. For almost 5 weeks there was no response from David. Not only until I cc'd the support email did I get a response from David a few days later. He casually brought up that he had been in Texas for a month. I understand that for a business owner, something that happened months ago may not be a priority, but for my wife and I, it's something we get reminded of every day when we see our dog's toys in the laundry room. David then confirmed that they would most likely not be able to find us a dog and offered us $500 as an alternative. My wife and I were so tired of dragging this on that we agreed to the $500 so we could save up and get our own dog. David asked for my home address, which he would have had from the cremation check, and confirmed he would mail out a check via FedEx or UPS. Here we are 2 WEEKS LATER still with NO UPDATE from David or the support email. If you have a good relationship with this facility great. But if you're in town and looking for a place to entrust your pets consider another facility. The way David handled this situation was beyond unprofessional. I was hesitant to write this review because I wanted to give David the benefit of the doubt, but I guess it doesn't really matter to him. If anyone from the team responds to this review before the list of unanswered emailed it would just further my point of unprofessionalism.

    Pet5150

    Pet5150

    3.1
    (27 reviews)

    I am incredibly disappointed with what happened with my dog today. I am grateful that you guys…read moretook her in for a gland expression, but when there was no issue there, the groomer immediately started trimming my dogs nails without asking! That was my first problem. Second problem is, the word trim could be replaced with HACKING. Indiscriminately using clippers on her black nails, which is already dangerous because it's hard to tell where the quick is, and lo and behold she cut at least one too short. Immediately there was blood, which she tried to say was HERS!! She wouldn't have told me if I hadn't seen it myself! Third and final strike. I said we do them at home, we use grinders, and was being ignored while listening to commentary that they were practically grown into her feet (give me a break). I just wanted to get my dog back so I tried not to throw a fit and that was my subtle way of trying to say "we do them, you dont need to". I am horrified by the fact that if I hadn't seen the blood that she tried to hide, she wouldn't have told me. I am just shocked by the lack of respect, care, and transparency - I know mistakes happen, but this could have been avoided. If she'd had the respect to ask about performing additional services on my dog before just deciding to do them (would have said no), been mindful of taking small snips once she took it upon herself to just do things I hadn't asked for (or switched to a grinder - standard practice for dogs with black nails), and after making this unfortunate mistake she should have told me what she did instead of trying to lie about it!! Even just from a veterinary care standpoint, I NEED TO KNOW! What foot, what nail(s)!? We all should hope that this was just a little knick and my little senior lady doesn't go lame or you will be hearing from me again.

    My dog spent the weekend boarding there and came home extremely thirsty, as if he had not been…read moregiven enough water he drank one and a half large bowls right away. He also didn't seem like himself and was clearly off. It makes me concerned that the animals may be left alone for most of the day on weekends. We chose boarding so our dog wouldn't be alone, but his condition when he returned was upsetting. He even growled at us, which is completely out of character for him. In addition, he had sores that lead us to believe he may have been attacked by other dogs. It's very distressing to think that our well-cared-for, trained, and loved dog may not have been treated with the same level of care. To the owner, If animals are not being cared for properly, this is not the right line of work for you. The environment is also extremely loud, making it difficult to communicate with staff you can barely even say your pet's name and be heard. To other pet owners it would be best you find another place to take your pet.

    Stockton Hill Animal Hospital

    Stockton Hill Animal Hospital

    3.8
    (45 reviews)

    How come the hours says your open 24/7 but when I call it says your only open Monday through…read moreThursday. Update: Thanks for the quick reply, I'm sure your clinic is top notch. Just wish our pets could get help besides the normal business hours.

    My biggest concern was never just Bella's tooth. It was her weight loss, lack of energy, and…read moreoverall decline in health. I genuinely believed her dental disease was causing these symptoms, and as a pet owner, I trusted the veterinarian to determine whether there was something more serious going on. Bella barely ate because of her bad tooth, so I agreed to the dental procedure hoping it would help her regain weight and energy. Instead, her condition continued to worsen. Looking back, nearly all of the symptoms I was worried about were ultimately caused by a parasitic infection that another veterinarian later diagnosed and treated. What is frustrating is that I am not a veterinarian. I brought Bella in specifically because I did not know what was causing her symptoms. I trusted that a trained professional would investigate why my cat was losing weight and becoming lethargic. Instead, I was left believing her dental issues were the cause while the actual problem went untreated. When I finally sought care elsewhere, the parasite was identified and treated, and Bella improved. As a pet owner, it is difficult to understand how the symptoms that concerned me most were not recognized or investigated sooner. I don't expect perfection from any veterinarian, but I do expect a veterinarian to look beyond one problem and consider the whole animal. My experience left me feeling that Bella's declining condition was not taken seriously enough, and I hope other pet owners ask questions and seek a second opinion if they feel their concerns are not being addressed.

    K9 Grooming - groomer - Updated July 2026

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