Have a roofing emergency? Appreciate white glove service? Look no further. Chase and the team at Barkley-Jensen Roofing and Restoration went above and beyond to provide exceptional customer service, an expeditious turnaround time, and quality work - their responsiveness and dedication to accountability are second to none. This 5-star review is well-deserved due to their attention to detail, thorough and comprehensive assessment of our urgent situation, and repair completion that stopped the current leak and mitigated the potential for further leaks moving forward. Long story short, I first reached out at 5:15pm on a Wednesday and the roof leak - including tearing out and replacing the affected decking and joist, re-covering everything in the valley properly with rain and ice shield, and re-shingling with new shingles matching the ones the builder installed - was completed less than 48 hours later on Friday early evening. I didn't get a call back from another local, recommended roofer until a week (118 hours) later. Chase also came back on the following Monday after everything dried to make sure everything was sealed properly. But to prove my point about going above and beyond, not limited to simply repairing the impacted section of the roof w/ the leak: 1. As noted earlier, Chase and team were here within 2 hours after my call - which was after-hours already 2. Chase initiated and continued excellent communication, including photo and video documentation, about arrival times and work to be done live 3. His team arrived at the stated time on Friday. Chase was here on-site to continue evaluations and keep me in the loop, and they finished all the work within one day 4. While the team was working, Chase - after requesting permission - climbed all over our roof, removed leaf build up that we hadn't cleared out yet, and inspected all other aspects 5. Chase identified, documented, and repaired issues that could be small now but could be costly later (i.e., nails on one of our porch skylights weren't sealed) - at no additional charge a. He also identified other items would likely be the next things to fail (i.e., boots); offered a reasonable price; and, once agreed-upon, replaced them with proper ones while on-site completing the repair test 6. Everyone was incredibly respectful about our home - everything from minimizing the sawdust from the crawlspace to running the entire backyard area over with a magnetic roller to ensure no nails or other sharp objects were left behind (especially important w/ a kiddo and a dog) Most importantly, they guarantee their work and clearly take pride in doing the right thing - delivering high-quality workmanship and exceptional customer service - the first time. On behalf of our family, I'm incredibly grateful to Chase and his team at Barkley-Jensen Roofing and Restoration for everything they did for us. Additional background What would have potentially continued to go unnoticed came abruptly to our attention last week - drips were suddenly coming into our kitchen area after several days of rain. Our house is only 3.5 years old. Our neighborhood group provided two recommendations - one couldn't come out for two days and couldn't repair it for another week; when no one answered at the other, I left a VM that wasn't answered until a week later. Feeling defeated with the recommendations I'd received, I searched Yelp and called the first business on the list, Barkley-Jensen. I called the business number at 5:15pm on a Wednesday. Not only did Chase Burch, Barkley-Jensen's owner/operator, answer the phone, but he arrived at our house within two hours - by 7:15pm, along with two members of his crew, to assess the situation. read more

With the heavy rains, there was a small leak in the roof near the vent. The original company that I contacted quoted me, their estimate was $1000. I knew the issue was relatively minor and decided to get a second quote. I searched online and after reading through information on some companies and some reviews, I decided to contact Barkley-Jensen. The decision came after reading a review about them coming out to another client and finding a minor issue and fixing it without any charges, since it was so minor. Although 'no cost' sounds great, this was not the driver of the decision for me. It was the honesty, and that is what I was seeking. There is a leak and I am proactive in regard to maintenance, so it needs to fixed right. It turned out that they were available to conduct their free inspection and estimate at the home same day, on the weekend. Ryan came out and quickly identified the issue, there were a couple of places the sealant deteriorated including over the top of a couple of nail holes. They offered to patch things free of charge. I realize the inspection is free, and the amount of sealant used was probably $2.50 retail. But the honest service is invaluable. I have already recommended them to one of my friends. read more

I recently had a great experience with this roofing company and wanted to share my thoughts. A few shingles on my roof had come loose and started falling off, so I reached out to them for help. From the very beginning, their response was prompt and professional. They quickly scheduled a visit and sent someone out right on time, which I really appreciated. The technician they sent was knowledgeable, efficient, and clearly experienced. He took the time to assess the issue, explain what needed to be done, and completed the repair with care and attention to detail. The whole process was smooth and stress-free, which is exactly what you want when dealing with home repairs. What stood out most to me was how trustworthy and reliable this company felt throughout the entire experience. There was no upselling or unnecessary work--just honest service and quality craftsmanship. It's not always easy to find a company you can feel confident in, but this is definitely one of them. I would absolutely use their services again in the future and highly recommend them to anyone in need of roofing work. If you're looking for a dependable, professional, and efficient roofing company, this is a great choice. read more

The previous homeowners had the roof replaced 4 years ago but cut a number of corners when doing so, including improperly flashing around the chimney. This led to a rather significant leak, for which we were forced to file a claim with our home owners insurance. After the post reparation inspection showed a number of additional issues with the roof, our insurance company threatened nonrenewal of our policy. We reached out to Barkley-Jensen Roofing in haste, who outlined a number of possible paths forward and ultimately provided us with excellent guidance in navigating the situation. Despite having 4 other major jobs the day after speaking with them, they were able to secure the necessary materials and made all the repairs. Moreover, they chose to perform the repairs in a manner that would last for many years to come and did so free of additional charges. I cannot recommend their company more strongly. They are highly knowledgeable, skilled at their craft and a fantastic group of people. Big shout out in particular to Chase--thank you for all your help and support! read more

Sean at Barkley-Jensen Roofing and Restoration recently replaced our roof, and honestly, we couldn't be happier with how everything turned out! From our first chat to the final shingle, the whole process was super smooth and totally stress-free. Sean was just fantastic - really professional and he clearly knows his stuff. He walked us through all our options, helped us pick the perfect materials for our house. Plus, he was always on time and kept us in the loop every step of the way, which we really appreciated. The crew that worked on our roof was amazing too. They were so efficient, really respectful of our property, and did an incredible job with both the installation and the cleanup. Our new roof looks absolutely sharp, and we feel great knowing it'll keep our home safe and sound for years to come. If you're thinking about a new roof and want a team you can truly trust, we wholeheartedly recommend Sean and the entire crew at Barkley-Jensen Roofing and Restoration. They really knocked it out of the park for us! read more

I had set up 3 estimates for my roof & Chris from Barkley-Jensen is the only 1 that told me that I had damage from a storm the week before. When Chris told me that I had damage I told him that I would call my insurance company & he said we can do it now & I can give them the estimate. We called & I got the check a couple of weeks later. The day they came 2 trucks got here at just after 6:30 that morning & by 6:45 they were on the roof. They spread tarps around my house to catch the old roofing materials & nails. When they were done they had everything cleaned up & in a trailer by 12:30. I was surprised it was so fast but there were 8-10 guys here. A lady came to pick up the trailer later & was surprised that my son helped guide her & hook it up to the truck, she said that had never happened. I was shocked that nobody had ever done that. Chris was WONDERFUL & I would definitely use them again for any needed repairs or replacements. The 2 other companies were going to try to rip me off. read more

I had my roof replaced in the summer of 2025 by Barkley-Jensen Roofing and Restoration, and I could not be more satisfied. After a heavy hailstorm, Ryan from Barkley-Jensen came out to evaluate my roof. He carefully documented the damage and worked directly with my insurance company to get the replacement approved--even though I had two earlier claims denied. Thanks to his persistence and knowledge, this time everything went through smoothly, and all I had to pay was my deductible. Ryan stayed involved every step of the way. He was on-site while the crew completed the work, and afterward he followed up with me personally to make sure I was completely satisfied with the results. The process from start to finish was painless, professional, and stress-free. I highly recommend Barkley-Jensen Roofing and Restoration, and especially Ryan, for anyone needing roof repair or replacement. They turned what could have been a frustrating process into a seamless experience. read more

We had Barkley-Jensen out to the house to replace our gutters. Chase came out to look and give us an estimate. He was very knowledgeable and professional. The estimate was right where it needed to be and we went ahead with the job. The job was schedule extremely quickly for the coming week. The crew was top notch and and had the old gutter off and the new gutters installed in about 4 hours. (We have a single story home). Chase was on site the day of the installation to ensure everything was cover as we had agreed upon. The gutter look great and I would not hesitate to use Chase and Barkley-Jensen again. In fact we have them lined up to replace our shingles in the coming month. I'm sure that it will be a great job as the gutters were and I update or give a new review after the roofing is complete. Totally worth having them do the work at our house. read more

I had some roof damage after a heavy storm and noticed a small leak starting in our living room. I called Barkley-Jensen Roofing, and they were amazing from the start. The person who answered the phone was so kind and got us scheduled for the next morning. They came out right on time, explained everything clearly, and even showed me photos of what was going on. He patched the area that same day to prevent more damage and came back later in the week to finish the full repair. Everything looks great, and I haven't had a single issue since, even after several big storms. It's rare to find a company that's this honest, responsive, and professional. Highly recommend Barkley-Jensen Roofing, they've earned my trust for all future roof work! read more

I had roof repair needs for my home in Apex, NC and called a number of roofing companies. Barkley-Jensen had a live person who promptly answered and was able to schedule same day service. The roofing service technician, Ryan Davis had excellent communication of when he would arrive and how long the job would take. He went above and beyond helping with another issue that I didn't even know we had. Everything was repaired efficiently with great customer service at a fair price for services rendered. I wouldn't hesitate to contact Barkley-Jensen for any of my future roofing needs. Thank you!!! read more

We hired Barkley-Jensen Roofing and Restoration to replace the fascia and soffits around our house and also add gutters. They did a beautiful job! The whole house looks so much better now. Our sales rep and project manager, Jacob, was amazing, extremely responsive and really cared about making sure we were happy with the job they did. The owner of the company, Chase, even called me to make sure we were happy. Very rare level of customer service. And very reasonable price! I highly recommend Barkley-Jensen for all of your roofing and related projects! read more

We had a great experience with Barkley-Jensen, specifically Sean and Chase. We called them for what seemed like a minor issue, but they pointed out that a lot of our fascia was rotting because our existing roof and gutters were failing. They worked directly with our insurance company to file a claim and handle the back-and-forth. The crews were efficient and tidy, but they still always had a supervisor on site to answer any questions and keep things running smoothly. I would definitely recommend them and work with them again! read more

I highly recommend Barkeley-Jensen for any roofing needs. Their team is professional, knowledgeable, and truly cares about delivering high-quality work. From start to finish, the process was seamless. They provided a thorough inspection, explained my options clearly, and completed the job on time. The work is top-notch, and my roof looks great. They also went above and beyond with their cleanup, leaving my property spotless. If you're looking for reliable, honest, and skilled roofers, Berkeley-Jensen is the way to go! read more

Just had my roof replaced by Barkley-Jensen roofing and WOW! We couldn't be happier. Our roof looks AWESOME. On top of being absolutely beautiful, the crew that was sent out, was professional, efficient, and very organized. Once they finished, other then having a brand new roof, you couldn't even tell they were here. They left my yard better then they found it. You will not be disappointed with Barkley-Jenson, they will treat you fair and with respect. Thanks again, we are extremely satisfied with this experience! read more

Wow hands down best service experience I've ever had. These people truly care and go above and beyond to get the job done right. They make it seamless and take care of everything for you including dealing with difficult insurance issues. If there's a problem, they fix it, fast. They are awesome. I wish all services were like tgid company. True quality and integrity. My whole beautiful blue roof here took like 3 days. The experience was amazing even the loud removing was nutty - by exciting. I LOVE THIS COMPANY! read more

March 16, 2025 there was a hail storm. Barkley-Jensen Roofing and Restoration came, saw and conquered the damage done to my home! My roof was replaced very quickly and done so beautifully. The attention to detail and the excellent communication is top notch! They worked directly with my insurance company. They just made the process of getting my home back to 100% less stressful and super easy! Ryan & Chase have been amazing! I would recommend Barkley-Jensen roofing & restoration for any home restoration work! read more

I had the greatest experience with Barkley-Jensen Roofing and Restoration. Special thanks to Patrick as well to Joey. From the beginning to the end, they both kept me inform with updates and stress free; took care of all the insurance paperwork; Excellent customer service; Efficiency and punctuality are hallmarks of their service; their roofing and gutter crew were very knowledgeable, friendly and got the work done very professionally; A+ service. Thank you Barkley-Jensen Roofing and Restoration. read more

Barkley-Jensen Roofing and Restoration provided excellent service during my roofing project. They staff I dealt with there (Drane & Jake) were knowledgeable and professional throughout the entire process. They communicated with my insurance company making the process seamless for me and assisted my insurance company with the initial roof inspection which was advantageous. Also, the clean-up after my new roof exceeded my expectations and the roof looks great! read more

Sean was exceptional from the start! The repairs needed on my home were extensive, but he readily took on a greater role, which reassured me as a distant homeowner. I felt confident knowing he was always looking out for my best interests. His professionalism and extensive roofing expertise guided me in making the right decisions. Plus, his follow-up was impeccable. I will gladly refer him to all my family and friends. read more