Clean facility, appointment time was spot on, Lab technician was polite and getting blood drawn…read morewas pain free and easy. Five stars!

I am frustrated by Quest's attempt to verify my identity. I already have an account with Quest,…read morethen they want to verify my identity by opening a new account? The system sucks!

I made an appointment, got in shortly after I arrived to check in, and the process was easy and…read moresmooth.

Quick and easy! No appointment but walked right in with no wait. Tonia was fantastic, efficient,…read moreand friendly! My daughter has tricky veins, but Tonia was in with 1 stick. We will definitely be coming back to this Quest location for future blood draws.

If urgent care was a Netflix series, this location would get a 5 star rating…read more Cora at the front desk is basically the gatekeeper of calm--sweet, efficient, and didn't make me feel like I was signing up for a gym membership just to be seen. Maria the medical assistant deserves her own spin-off. Quick, friendly, and somehow managed to take vitals without making me feel like I was on trial. NP Sultana? Absolute star of the episode. Listened, explained, and actually cared--without the "Dr. Google" attitude. They tag-teamed like the Avengers of urgent care, and honestly, I left feeling healthier and entertained. If I have to get sick again (not planning on it, universe ), I'm definitely coming back here.

They took me in when they were closing up, literally 30 minutes from closing. The front desk lady…read moreMoor was super accommodating and helped me with the paperwork. Even though close to closing the MA Jose was joking with us and handled the intake super fast and smoothly and then the provider Nebril came in and told me not to stress that there's plenty of time and gave me the best medical care. I'll be back and this was the best experience. Thank you apex team.

This was such a positive experience! Very quick, very efficient And I did not feel rushed!…read moreNisa, was the phlebotomist drawing my blood she has two years experience, but immediately found a vein on the first try she didn't have to poke around and dig the needle like they do at doctor's offices. I am so glad I came here. My results will be back in 2 to 3 days tops, just in time for my doctor appointment to review everything. Nisa was very friendly and accommodating, I felt safe at all times. I would definitely recommend Quest for any laboratory test you may need results on. They're right across the street from Willowbrook Mall in the Ross shopping center in a new state of the art laboratory.

Quick and Efficient I had a hard time finding an available…read moreappointment so I had to wait a few days to get bloodwork performed. I arrived on time for my appointment, checked in at the kiosk, and was seen immediately called back. I spent less than 10 minutes at the facility on total. The phlebotomist was quick and we chatted throughout the process which helped keep me distracted. I deducted a star because they use the stickiest medical tape which is painful to remove instead of the wrap.

Great experience, was in and out faster than expected. A wonderful woman took care of me and talked…read moreto me so that I didn't get nervous about getting a needle stuck into me.

Quest has always been my preferred lab for blood draws. However their new billing requirements are…read moreunethical. In December they required a credit card before they would draw blood. Sixty days later I got a charge on my credit card. I never saw a copy of a bill. Never had a chance to appeal insurance denial. And never was allowed to ask my doctor to explain the tests ordered to-insurance co . If this is quest's new procedure. I'm out! They should re-evaluate unauthorized use of credit cards.

I was greeted by Jessica and she was very sweet and explained the testing that was going to be…read moredone, and Jerry was the one who did the testing for my and my child he was so nice and funny I would definitely recommend this place to anyone who needs testing done

Was told it would be $300 over the phone. Was informed at time of visit that it would be $420. Was…read more promised 5 days to receive results. Took over 2 weeks. Do not go here.

The staff is excellent. The service is friendly and professional. The problem is the processing…read morewhich is NOT in their control. The drug test processing is done in Lenexa, Kansas. The client (me) has to wait an average of 14 business days for a drug test result with levels. This is totally unacceptable!!! Why can't Any Lab Corp. shorten the time?

B12 BOGO I was there to get a B12 shot and it was done less…read morethan 10'. Staffs are nice and friendly. At first I thought if you can just check in you will get a free shot but no its buy one get one free.

I have some advice for visitors to this, or any, location:…read more1. Make an appointment 2. Make an appointment 3. If you don't make an appointment, expect to wait, sometimes 2 hours or more, since you don't have an appointment 4. Don't expect to be seen sooner if you have a medical issue. Everyone is there because of a medical issue. 5. Be kind to the people there. They are working hard to help you. We saw two ladies when we visited 3 times this morning (the orders didn't come in). I didn't catch the first lady's name, but the second one was Rayne. They were both amazing! They both treated my daughter with the utmost respect and kindness. I will definitely go back, but next time I'll remember to make an appointment.

What's the point of an appointment if you gotta wait 40 min........ how do u have ppl that work…read morehere that don't know how to do drug screen...

Professionalism, on time, Knowledgeable staff, top tier service, compassionate about careread more