Joel, Bob and the crew are first rate…read more Professional, thorough and fair with the charges for the work done.

Josh is actually Joel. Sorry LOL I have continued to take my car to them and are satisfied at…read morethis point. When I get some money put together I will be bringing in my '88 Daytona Shelby Z. A mechanic friend worked on it and I think they may have "fixed" the repairs made by my now retired Dodge guy and now won't start.

We bought an RV--a Winnebago View on a Mercedes Sprinter chassis--and we lovingly named it…read more"Wombat." We adore the little tank, like seriously, to death. Then, for the last two weeks, Wombat and I got into a real toxic relationship with the onboard "good vibes" system. We went to Mercedes twice. Same story both times: a bunch of charging, a bunch of "we'll look into it," and absolutely no real solution--just money leaving the building at warp speed. So I convinced my hubby: "No more Mercedes." He agreed, and we went private. He found Quinn at European Performance. Quinn promised us a diagnostic on the DEF for free--which, naturally, my husband grabbed like it was a limited-edition coupon that might disappear. Mercedes in Billings wanted 2.5 times what everyone else was charging, so even the savings felt emotional. We pulled in, and before I could finish my seatbelt rant, Quinn had Wombat backed out and connected up. He ran diagnostics fast--like, "where did the time go?" fast. And here's the plot twist: the problem wasn't some rare unicorn issue. It was stuff that's extremely common on the Sprinter chassis... the kind that apparently no one can find or fix consistently. Fun, right? Quinn worked some magic, we got it sorted, and now Wombat is back to being the road-loving weirdo we know and love--no more drama, no more countdown, no more mystery warnings. So if your Sprinter chassis is throwing a fit go see Quinn. He'll get you back on the road without the repeat crash-and-paycycle. Wombat says thank you. And honestly? So do we.

Yeah, so, I have been told quite a few times not to go through these guys. The whole time I stood…read moreby them and were like "no, they are awesome.". Unfortunately, I have to say something because wow... I have taken my car in to these guys and they have done a good job fixing the things that I have paid for them to replace. However; here's the upsetting part... I took my car into them 3 times in a row telling them "it's running funny", "it's acting weird", etc. I also give them a little info... "while I was out of town I changed the spark plugs myself. You might want to start there, in case I did something wrong as I am not certified but they are. They assured me it wasn't the problem. They even said "It was driving fine, no issue." and to "keep driving it around until something popped up on the dashboard". Love that for me. Even told me that it "sounds" like and is "probably" a piston ring which would be a $8,000 fix. Went on a 1,000 mile (one way) road trip it almost gave out 35 miles before the destination. Thank you to new friends, I knew someone to help me. 15 minutes later... he SHOWED me that I, in fact, had forgotten to tighten my spark plugs. Also, thank you to my friends... even after pushing the car as much as I had... with a little bit of cleaning and proper putting it back together... compression test was perfect and she was running like normal. Beats $8,000 motor replacement... just saying.

These guys were great. Had a water pump fail passing through town and they got me back on the road…read morein a couple of hours. Honest and knowledgeable. I would send anyone friend to Willard's.

Theres no diagnosing going on, they are hunting and pecking and charging you for their practice…read more The manager will lie right ot your face about what theyve done and the owner doesnt care.

Have had a great experience with these guys, we bring all our vehicles to them. have had issues and…read morethey always made it right. very proffessional.

didn't fix shit on my truck and it broke down 3 hours after I got it back and lied about a bunch…read moreof stuff shop is a fucking joke Collin was very unprofessional and Jermey make sure I will never take car or truck there ever again wacth out cus I had to pay 2 grand to get my truck shipped bc they decided to lie about fixing shit shop is a joke

I needed to get my car aligned while I had it in Billings today. I had an appointment at another…read moreshop but they refused to do it when they saw it had "cameras and sensors" that they didn't have the proper tools for. I called browns at 3:40 pm and at 4pm it's was being worked on. They did a good job and got it done by 5pm. Thanks!

Brown's Auto Repair (West End) was recommend to me by a friend that really trusts them. My…read moreexperience was that they were highly professional, courteous, kind and gracious. I would highly recommend them to anyone tired of being taking advantage of by the bigger auto sales dealership repair centers. Brown exceeded my expectations and now I AM A LOYAL CUSTOMER. Thanks, Manager-Chuck!

My car told me my tire was low! Lisac's was happy to help and quickly fixed the problem…read more You can depend on them for help.

Lisac's always does a good job and they stand behind their work. They are fast and efficient.read more

I brought my F-250 here because my emergency brake is a rear drum. I brought my own parts from…read moreNAPA, they charged me extra for that, and when I left, I still had no emergency brake. But they charged me over $1.3k.... For nothing. I wish zero stars was an option.

We called them from the road because we found out that our brakes on our trailer made a scraping…read moresound. Since we are full time rv-ers we don't stay long at places so it is hard to find service who can help right away. They looked at our brakes right away and helped us buy the parts somewhere else in order expedite the process and the next day they changed out our trailer and truck brakes in a couple of hours. We were back on the road in less then 24 hours. Bravo and thank you!

I had called JB Auto on a whim due to my car breaking down. It was close to closing time and they…read morewere still able to have it be delivered. As soon as the next morning started, they started to diagnose the car. I anticipated a whole list of things to be wrong judging by how the car broke down, but the mechanics were honest and concise with me. Turns out it just needed an ignition coil to be replaced. They charged a fair rate for labor and parts despite all the shortages. The car was back to me in just a couple of hours, and they were very informative in stating anything else I should keep an eye out for. The car is driving like new, so their mechanics are capable as well. Thank you for the service and saving me a heart attack! I can't speak for newer vehicles, but if you have an older vehicle, these guys make the maintenance look seamless. Definitely would recommend!

Great peaple and Great service. Worked with my extended warranty. We have been back twice. They…read morereplaced turbos, EGR Valve on first visit. The Valve failed and screwed up oil control to turbos. second visit, threw cam codes did timing chain and water pump since it was all ready torn down that far. fresh plugs and good to go. warranty covered most but they were still way cheaper than other place in town.