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    Precision Clinical Laboratory

    5.0 (1 review)
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    Inova Imagining Center - Mark Center - Brenda Waters, DO not MD

    Inova Imagining Center - Mark Center

    2.6(21 reviews)
    1.7 mi

    Absolutely the worst experience ever.. had a 3pm appointment, I was told to arrive by 230pm.. at…read more330pm I asked what's going on.. the front desk said they would see me in another 20-30 minutes.. Unacceptable and unprofessional.. I'm going to ask my insurance company to check for insurance fraud

    I have been at this imaging center 4 times probably and had consistently poor experience every…read morevisit. One of the visits ended up being a few hours as technician couldn't find my order that I had with me. She then also left me seating for over an hour and when I asked why is it taking so long she explained she cannot find my order so she is trying to get a new one and she cannot get images out due to some technical issues. But they don't communicate that to you, you just sit and wait. The same technician was also very rough during the scan and when I let her know that she is hurting me she answered that this was normal for the scan. During other 2 scans with 2 other technicians the experience was nothing but easy. There was pressure but absolutely nothing compared to to the first one. Front desk staff have the worst attitude. You can tell they don't want to be here. Every time I come in there is something new with the check in process. Today the new thing is Kip's check in. QR code I had from pre-check in I completed at home was not scanning, so I had to re-enter all information again. Then credit card reader also was not working and didn't even read cards just threw an error so you still have to go to the front desk for assistance to the front desk and again they have so much attitude. The prompt on kiosk would say see the administrator and administrator with the attitude is yelling that you didn't do something. The prompts need to be updated before sending you to the administrator as they are directing you wrong. During the previous visits when they didn't have kiosks and you have to pay at the window hey would attempt to make you pay in full and also call you days prior to collect the full payment. When you ask to split the payment they say you cannot do even though you can and you can even split the full amount into payments. Overall would suggest to avoid this location. I received surveys from Inova and submitted complaints about previous visits.

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    Concentra Urgent Care - Waiting area

    Concentra Urgent Care

    1.4(101 reviews)
    1.5 mi

    If I could give 1000 stars, I would…read more I'm not sure what these negative reviews are about, but here's what happened during my experience. I was at work and started having trouble breathing. I knew something wasn't right, so I went to the closest urgent care I could find. They didn't hesitate to take me back. They immediately brought me to a room where a doctor was already waiting. It turned out my heart rate was elevated, and they ended up calling an ambulance for me. While I was waiting for the ambulance, one of the staff members stayed with me the entire time, making sure I was okay and keeping me calm. And that's not all. After I was discharged from the hospital, they weren't able to arrange a ride back to the urgent care so I could get home. I called the urgent care, explained what happened, and without hesitation they arranged a ride back to their location. They even asked me to come inside so they could make sure I was doing okay before I left. The doctor took my symptoms seriously, got me the help I needed, and the entire staff went above and beyond to make sure I got home safely. If I ever need urgent care again, I'll gladly drive the extra 20 minutes to come here. Thank you to everyone on the team for your kindness, professionalism, and genuine care. You made a scary day much easier to get through.

    The whole front desk was a pleasure. I have extremely bad anxiety getting my blood drawn and no…read morematter how busy they were or how many times I ask a question they were pleasant. Now the person who drew my blood was amazing (Nia Carter) I barely felt it and she was so gentle!! Ask for her she is the best!!! Thank you everyone at this location. Nothing but the best service and experience for my first visit.

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    Concentra Urgent Care - Exam room

    Exam room

    Concentra Urgent Care - You get recommendations that are ridiculous.

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    You get recommendations that are ridiculous.

    Precision Clinical Laboratory - laboratorytesting - Updated July 2026

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