Chad was amazing! Helped me with a years-long backlog of ignored pop-ups offering malware and virus…read moresolutions, demanding I finish setting up programs I don't know if I have, and telling me my dropbox and other mysterious items are full or have stopped syncing or are unsecured. Gibberish. Chad set it all right in 2 hours. And so friendly and professional--super easy to work with. Highly recommend!! And a very reasonable rate, too.

Would not recommend this place!!! I got my laptop back like this! I've called repeatedly over and…read moreover and no response. I was told to simply pop it "back in". My laptop was not like this prior to having abq computer pros fix.

Hello All! I had an excellent experience with NMPCMD! I…read moreasked them about connecting my new HP printer to my computer. Instead of having me bring it in, or coming to my address, I was given some very, very excellent, and free, advice over the phone! The advice was to return the HP printer; and, exchange it for a Brother printer. I am extremely pleased that I followed the advice given by NMPCMD!! I now have a Brother printer that works wonderfully with my computer, and was easy to set up! THANK YOU, THANK YOU VERY, VERY MUCH, NMPCMD!!! I will continue to use NMPCMD whenever, and for whatever, computer repair/ update I may need in the future!!! Very Sincerly! David L. :)

Very friendly and helpful! I would go back in the future if I have additional issues.read more

Very recently I have "done business" at Tech505, and I was very satisfied. Yes, the owner is not…read moreexactly Mr. Personality Plus, but I wasn't paying him to put on a dog and pony show for me. He was polite, and he did a great job on my computer. And -- absolutely -- this repair shop is better than any other computer repair shops I've been to in Albuquerque over the years. I always wonder about the sole reviewer who is obviously SO unhappy. This is an honest review. I don't work there, and I don't know either of the men beyond a business relationship. (AND I'm almost 80 years old.)

DO NOT DO BUSINESS HERE! My little brother was a computer engineer and a hacker for the federal…read moregovernment at Sandia National Labs (DOE & DOD)! I used to work for Phillips Labs/DOD at KAFB as an engineering Tech! So I know personally from experience that, for the most part, "computer nerds" aren't the most sociable people with infectious personalities. This guy DJ, the owner, is just like that. His customer service skills are extremely piss poor! He keeps pushing you to pay $50 for a consulting fee without detailed explanation of his capabilities and any assurance whatsoever that he can get the job done. When this was SIMPLY and respectfully stated to him as a potential customer concern, he threw a tantrum like a little kid and hung up like a little punk. Computers are major purchases where you are spending as much as $3000 or more!!! Thats not chump change in this current economy. I was prepared to drop that because I need what I need and I have the money. However, just because a person may be smart enough to understand everything about motherboards, RAM Memory, and processor chips doesn't mean he knows how to conduct business properly!!! That seems to be the case here! If you are spending hundreds upon thousands of dollars, you want to be assured that you have someone that's going to be reliable and personable enough to answer your basic questions! Trust and believe that I know enough about computers that I'm not just asking errant non-applicable nonsense! When you get down to brass tacks, I just wanted to be assured that he was capable of delivering what i needed for the amount of money I was planning to spend (thousands) with him as opposed to going to a big box retail store. His lack of decorum, class, business knowledge, and patience was what I received! We don't patronize a business because they know they have the knowledge in their head but otherwise can't convincingly assure the paying customer that they and their money are in good hands! DO NOT DO BUSINESS HERE!!!

I read the other reviews and they were full of good experiences. I was still apprehensive as I had…read morenever used HelpTek. I had a major issue with my email account unable to reload. Dmitri fixed it for me at home for under $200. Great guy and entirely professional!

Dimitry answered my call on the first ring, was available at a convenient time, showed up on time,…read moregot the job done, gave me some good advice, and charged a fair price. I would use him again without hesitation.

I was having problems with my speakers and thought I had some viruses in my laptop. In only a day…read morethey fixed my sound issues and clean up and issues with viruses as well! Go here for all computer issues!

Eric took the time with me. Listened to all my concerns. Didn't laugh at me for my lack of computer…read moreknowledge....much appreciated. I have a fully functional unit again. Not a computer geek, always paid for help. The charge was reasonable. Money well spent!

I have worked with PC Expert for 15 years. I have several businesses and I am a writer. He is the…read morebest. John K.

From the owner: At PC EXPERT, we specialize in fast, reliable, and affordable computer repair services. Whether…read moreyou’re dealing with a slow laptop, a virus infection, hardware issues, or need custom upgrades—we’ve got you covered. Here’s why our customers trust us: • Expert Technicians: Our team is highly trained with years of hands-on experience repairing all types of computers—Windows, macOS, laptops, desktops, and more. • Fast Turnaround: We know how important your computer is, so we work quickly to get you back up and running—without cutting corners. • Transparent Pricing: No hidden fees, no surprise charges. We offer fair and upfront quotes before any work begins. • Personalized Service: We treat your device like it’s our own, and we’re always happy to explain the issue in plain language—not tech jargon. • Satisfaction Guaranteed: Your satisfaction is our top priority. We stand behind our work and make sure it’s done right the first time. Whether you need a quick fix or a full system overhaul, PC EXPERT is your go-to partner for dependable, professional service. Visit us today and see why we’re the trusted name in computer repair!

When I called and left a message about my computer issues, it didn't take long before they called…read moreme back. I was able to come in right away, no wait. Jessica checked my computer out and found that it was just a simple issue that my battery power ran out. She said since it only took maybe 10 min. she wasn't going to charge me at all. I am a senior so I was so pleased to know that they are so efficient and kind. I wanted to for sure give them a thumbs up and how quickly my issue was dealt with and professionally. I will definitely refer others who need computer repair. Linda W.

My old laptop died and I took it to J-BIT Tech. Throughout the time they worked on it I dealt…read moreprimarily with Adrian and Jessica. Every step of the way they kept me apprised of their progress. I never had to chase them down to find out what was going on. The work they do is exemplary and it was a pleasure to do business with a company that still understands the meaning of good customer service. I Would highly recommend them for any computer issues you might be having!

These guys restored some of my faith in humanity by helping me with my dying computer and giving me…read morea number of options costing far less than I thought I'd have to pay to get my work up and running again. Didn't ask for a penny in return for about 20 minutes of consultation and support. They even gave some tips to my friend who had come in with me. They are what customer service used to be.

My dad & i have taken our macbook to them & every one there is amazing. They work hard to get all…read morethe information necessary for repair. They communicate so well so we know exactly what needs to be repaired. I would recommend them for any computer needs. Thanks guys for all your work & help.

Vu communicated well regarding my needs and the appointment time. He arrived on time and fixed my…read moreproblems promptly. The issues I had were with the sound on my PC and a problem with my DVD player. He was pleasant and easy to work with. I would call him again if needed and will refer him to others who need similar assistance.

From the owner: At PC EXPERT, we’re more than just a computer repair shop—we’re your trusted tech partner. With…read moreover 20 years of experience in the IT industry, we specialize in providing reliable, efficient, and affordable computer services for individuals and small to mid-sized businesses. Whether it’s fixing a slow computer, removing viruses, setting up networks, or upgrading your system—we do it all with precision and care. What Makes PC EXPERT Unique? • Expert-Level Experience: Our lead technician brings decades of hands-on expertise as a network administrator and computer engineer. • Customer-First Approach: We take the time to explain issues clearly, offer honest advice, and ensure your complete satisfaction. • Local & Personalized Service: As a locally owned business, we focus on building long-term relationships and supporting our community. • Fast Turnaround, No Guesswork: We diagnose and fix problems quickly—with transparent pricing and no surprises. At PC EXPERT, we don’t just repair computers—we provide peace of mind. Let us take care of your tech so you can get back to what matters most.