We used Precision last year to fix a broken garage door. Brandon was punctual, professional and knowledgeable on the issue. One of the best things - they immediately resolve the problem within 2 days and the garage door works well. Thank you again for your prompt services! read more

I had used Precision 5 years ago to do maintenance and repair a spring and was very impressed with their knowledge and service. I called them because I needed a new remote and wanted a tune-up since it had been 5 years ago. I was having no issues with my door or old garage door opening other than not being very quiet. The experience this time was totally disappointing. First the van that pulled up was Smoky's Garage Door Service which the person told me was just bought out by Precision Door. Dave N. was the technician. He was on time and friendly but he pushed so many costly upsells even when I told him all I needed as a tuneup and a new remote since my wife had taken ours to Colorado accidently. He pushed (albeit in a friendly manner) an upsell of ~$2000. When I reiterated what I wanted today he proceeded to charge me $190 for lube and tuneup and then $180 for replacement of a single remote programmed. I told him I needed to get other quotes and found out that there a number of other companies with higher ratings with much cheaper costs for a tuneup (about 1/3-1/2 of the cost at Precision) and new remotes (1/2 the cost of Precision) I will not be recommending them to anyone else. So disappointing. I did send management a message today but did not hear anything back. read more

Great service; total rip off. $2754 to replace the springs and wheels on our garage door, about 2.5 hours of labor. These guys rates are comparable to high end lawyers. read more

I just met Enrique from Precision Garage Door Service. He came to the door exactly on time, he was very professional and polite. He fixed the door in minutes. He left a very good impression on me. I am glad that PGDS has such a great worker as Enrique. read more

Based on my experience, you should hire Precision. I interacted with 2 employees in person and several on the phone. each was VERY professional, courteous, straightforward and pleasant. You can tell when people actually like their jobs. I had a new wood garage door installed. Everything except a 1 yr. old opener was replaced. Moran Criveano met me for an inspection/price quote. Straightforward, honest, exchange. Moran is so much more professional than most of the characters pitching garage door services these days. Be careful; trust your instincts. Gabriel VanBlake was the installation tech. Nice, competent, honest guy. Clearly experienced. Great communication. Efficient. Cleaned up work area completely. I highly recommend Precision and hope you get to work with Moran and Gabriel. read more

THANK YOU JOEL for fixing our garage door with same day service. My husband scheduled a service call and after a few hours Joel came to the rescue! It was quite late too which we really appreciated. Our garage from Precision is about 2 years old and for some reason our garage door suddenly came off track. Joel was able to fix it in about 45 mins and now it sounds better than ever. Thanks again. read more

I did not have a pleasant experience with the answering service at all. I hope that they take this feedback and do something about that. However, I don't want to penalize Mike M. who was great to work with. Mike M. was extremely knowledgeable, responsive and personable. I had him out a bit too early to the job site, but he was happy to come back once we were ready. I think it would be helpful if the intake included asking what stage is the property in, etc. to save Mike time in the future. However, it was good to meet him, go through the different options, and he helped point out the different types of garages on my street. He gave me detailed instructions directly to my GC on what needs to get done in order to prep for the install. When I've had issues, he was always available to talk through it with me. The door arrived per the expectations set. The install went smoothly and I look forward to using my garage door! read more

I have used Precision twice. A few years ago, they replaced the springs and made other adjustments. While the quality of the work was good, the final cost was significantly higher than the initial quote due to upselling. Despite some reservations, I chose to use their services again to replace the garage door opener. The initial quote provided via chat was $700; however, the final cost was $1,300. I was told they could install the lower-priced option, but it was described as noisy and unsatisfactory. Unfortunately, no intermediate options were presented. After reading similar experiences from others, I have decided not to use their services again. read more

Our garage door broke on Labor Day and I was able to schedule a technician with Precision Door Service quickly. Travis was very knowledgeable, explained everything to me clearly, and fixed our door quickly. I had forgotten how quiet and smooth the door could be. Highly recommended! read more

Excellent Service from start to finish. We've used Precision on several occasions and have found them responsive, prompt, and highly competent and professional in the work that they do. Very professional, Friendly, Well knowledge with high quality products use by Eldrin . Contact office and get an appointment fast. My new garage was installed in such a great time manner by Mr. Lopez . Very pleased with Precision 's service. Great price, Excellent service. Highly recommend. read more

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Expensive for repairs that took less than an hour and no materials use. The technician talked down to the contractor that installed my door, which was the same company read more

Woke up this morning to a dead garage door opener. Called Precision, they had someone here within 90 minutes. Ian did an amazing job - diagnosed the problem quickly, presented me with options, and installed an awesome new opener and lock system all within less than 2 hours. He even cleaned up the messy wiring from the last person who installed the old opener. Would definitely use them again, and ask for Ian - he was great! read more

The garage door fell off the rails in the middle of the night last year so I needed immediate help. The technician Michael C. came out pretty quick and was so professional he really made the whole experience less stressful. We ended up paying around $1600 for an overhaul with new parts and a 5 year warranty since I can't remember when the last time was this garage door got serviced. Honestly, there may be cheaper companies out there but I really appreciated Michael's demeanor and the speed of service that's lasted. read more

We just had an employee from Precision Garage Doors make an off hours call and he did a fabulous job trying best he could to solve our mysterious garage door issue. He is amazing. He's professional and so eager to please. Hopefully our issue has been corrected. He did a great job and was so patient with me as I was hysterical when my door wouldn't close. Thank you Paul. read more

When our garage door broke and we called Precision Door service, we were happy to receive someone within 3 hrs. We had a very nice repair man Carlos who evaluated our need and wrote up a bill for Liftmaster Elite with no springs or rollers included for $17oo ! We were NOT offered any other models to choose from and since we are in our upper eighties , we certainly not have chosen on with all the bells and whistles as this one has. After hearing from family and friends that this price was way over priced, I called two other companies and they stated price would be $850 and another $1150. We called and complained and Luis gave us a rebate on price but still higher than others. We felt we were taken advantage of due to our age and therefore will not recommend Precision Doors and will try our best to spread our experience to others ! read more

I had a seemingly impossible situation where my garage door arm fell and blocked/jammed the door from opening. No one could get in for years. Thanks to Rodney's expertise, skill, and persistence, the impossible became possible! And he was able to save my garage door, saving me money. read more

We've used Precision on several occasions and have found them responsive, prompt, and highly competent and professional in the work that they do. Although their pricing may be a tad on the high side, we feel the excellent work they do and their great customer service more than justify the expense. read more

Although others have left better reviews, that was definitely not my experience with these guys. One of my springs broke on our garage door, so I had to call around for service. Most companies quoted me anywhere between $600-800 to replace both springs, service door etc. When I called these guys, the gal who took my call (likely working from home, because I could hear a baby in background) quoted me the lowest price, and guaranteed that a technician could come to my house the next morning. I asked her to confirm the price and what all would be included. She emphatically confirmed it. The next morning, a very friendly and respectful young man came to our house, examined the door, and after I declined a few extra "recommended" services, he gave me a quote for literally double what I was quoted the day before. This was significantly higher than quotes from several other companies and not at all what the gal quoted me the day before. I asked him to talk to supervisor, who said they couldn't do anything about reducing price. I asked if I could talk to supervisor or manager, but they were unavailable and was told I'd receive a call back. Never happened!! So... I can't speak to the qualify of their actual door service, but their customer service is deceptive and they chose NOT to make it right. Management should be embarrassed! (If your calls are indeed recorded, listen to what was quoted or communicated, and do the right thing!) read more

Sheridan arrived promptly, did a full inspection of the system and offered many options for service. I initially opted for a more budget friendly service, which Sheridan promptly initiated. After consulting with the boss, which she pointed out the importance of a safe installation, of a major security feature of the house was our priority, we opted to get all the recommendations done. Sheridan completed all the work within the hour, made sure I understood my invoice and how completing all the work would save us money in the long run. He showed me all the parts he replaced and we tested the garage door before he left. He didn't leave a mess and was respectful of our house and all the COVID / Social distancing protocols while working. This is our first home so there was some sticker shock but overall from start to finish, from calling after hours and getting a person (Derek) to book us, to Sheridan arriving on Labor Day and getting the work done, their professionalism and service is worth it. read more

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Sheridan Ramos was my technician. He evaluated my existing door situation which involved a broken spring and unravelled cables. He pointed out that whoever did my previous install should have installed 2 springs and not one. That is probably why it snapped due to having one spring support the heavy door. He also said the benefit of 2 springs is the motor does not have to work as hard and that if one goes, I still have one for a back up which will hold the cables in place. He also noted my rollers which he showed me had bad bearings and to replace them. He was here for an hour and a half approximately. After all was done. The garage door opening and closing sounded much quieter and a lot smoother. read more

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I got a very fast response and same day appointment I was very pleased with Sheridan Abad he was thorough and knowledgeable immediately while assessing the problem. The quality of work was excellent and he even finished before the time he expressed to me. The cost was average and well worth it! read more

My wife noticed their commercial on tv and also got a coupon that we could use towards a new garage door. I thought why not since the current one is 30+ years old and the remotes are long gone. Service Technician Solomon was awesome. He arrived on time, answered all of my questions, very efficient with his installation process, and was a pleasure to work with. Actually estimator Brandon and the office staff was all a pleasure to work with. The garage door installed is awesome too with all the bells and whistles it came with. It's like a shiny new toy. Thank you Precision Door Service. FIVE Stars all the way! read more

Not worthy. I have asked for a garage door brand that I wanted for my home. When the installer arrived, there were still wrap in plastic and parts are new inside the box. After installation, I noticed on the garage door label the door was NOT the brand I wanted. I called to be replaced but it ended in harsh tone and I should have sued this business if wasn't for the brand garage door customer service and follow through the issues I had with the door and took care of me. This is what you call a business who writes order and submit to the manufacturer but send you a different order with no brand attach (mislabeled) so that you can sign it to begin the installation. The catch to the order is pay the cost for a more upscale brand in exchange for a less new startup garage door brand. read more

Got ghosted during the quote process. Never got a quote, I followed up twice, no response after the 2nd.

Goodness. Great work and fantastic support. Koleton Park was our service rep and continues to handle our account!!

I spent a couple of days looking for the right company to fix my garage door and eventually decided on Precision Garage Door after reading their positive reviews, even though there was another company within 1 mile of my house. I placed the service call at 12noon and by 4pm the tech, Brandon B., was at my house. Brandon was very thorough and addressed all of my concerns. I was very pleased with the service I received and would certainly use them again or refer them to a friend. read more

10/10 I am a believer that things happen for a reason. After a failed attempt to get another company to service our garage door coil spring last night, Jerry from Precision Door Service came to our rescue. He made sure to explain everything thoroughly and went above and beyond what was asked. The total time took just under 2 hours. My husband said he just met his garage guy and couldn't be happier. read more

My stand alone garage was built in the 40's in desperate need of an upgrade (see photo). It had a lower than normal threshold, wider than typical and an odd side entrance. This required a custom door, special railing and a side mounted opener. Decidedly NOT cookie cutter. I interviewed three companies, two who demonstrated problem solving and ingenuity. I picked Precision Door Service because of Al Charro salesman/estimator who brought in Gabriel, a "technician supreme" to close the deal. It proved to be the right decision. Tina assisted with follow up with samples, status of custom order and flexibilty to accommodate my schedule. The installation team (Gabriel and Alex) completed the complicated installation professionally and competently. I recommend this TEAM. read more

Precision Door Service - Frank S. - New garage door installed September 2019 - Garage Door Services Near Me

Precision Garage Door was a great find! Our garage door broke early morning on a weekend. I contacted Precision Garage Door through chat on their website and was able to reach someone quickly. They gave a 4-hour window and Sheridan came at the very top of that window. He quickly assessed the problem and showed us what needed to be fixed. Our garage door was fixed and tested within a couple of hours. Super quick and reliable! read more

On a Friday, our spring broke on our older garage door. We called around and decided on Precision. The response time for a quote was quick, and scheduling was easy. A Tech named Sheridan arrived and inspected every detail of our door . There were more issues, and Sheridan provided an upfront honest assessment. He is an extremely knowledgeable Tech and provided options on different levels of repairs and quotes. Although there was more repair needed than just the spring, we were appreciative for the choices provided. After the work repair was done, Sheridan showed us how to maintain our door for the future. Sheridan pride in his workmanship and knowledge is the reason why we chose Precision to repair our door. We know we can reach out if there's any issues and the work is guaranteed. My one bit of advice for any company is that the quotes that they send were not realistic. We did some homework, and the original quotes were low. Plan your budget and expect to pay more. With this said, we feel confident in our choice of Precision and we felt our Tech Sheridan was trustworthy and committed to provide excellent service. read more

We had James W come out to take care of an issue that came up out of the blue due to rodent issues biting into our door seal and wiring. He is the absolute BEST technician!! Fixed everything right up and will do a follow up visit to insure all is well. Great customer service and support!!!! 5 stars and then some!!!!! read more

My ancient garage door opener mysteriously stopped working one day last week. I was able to quickly arrange a diagnostic visit by Al the next day. When Al arrived it was suddenly working again (Murphy's law) but he was very understanding and totally great to work with. He helped me identify exactly what I needed and he helped me understand that rather than replacing the garage door that I only needed to have a carpenter replace one panel which would be much less expensive. I appreciated his expertise and honesty. Today Sheridan came to install the new opener. He was also excellent - very professional and accomplished the task quickly, despite a couple complicating aspects of my garage. I would rate both Al and Sheridan as 5 stars and recommend Precision Door Service to anyone needing a new garage door/opener. read more

Thank you so much to Tim! He was able to open our garage that we had a car with our garage openers locked inside of. The garage didn't have a pin pad, just a mechanical and electric circle lock that we didn't have the keys to. He was able to open up the circle lock and jump the cables to open the garage. We got to our car within 10min of his arrival and it was so reasonably priced compared to other garage places!! read more

My garage door broke last night and I couldn't get my car out. I call Precision and the entire experience, was PAINLESS!!! From the initial phone call to schedule an appointment, to the repair service on my garage!!! Andrey B. & Ersell W. were AMAZING!! They explained, the issues in a way that made me VERY COMFORTABLE, in knowing it was going to be done right!! Gave me my options and no pressure, just very reassuring on whatever route I decided to take, the work is guaranteed! Andrey / Ersell, keep up the good work!! Diane Fairley read more

Needed to get some professional advice on garage door issues and on weather we should replace etc. Representative Mike Munoz came out. Let me tell you this guy was as "honest as the day is long" and professional. He called to let us know he was in route, showed up on time and was very nice. I will totally consider this company should I decide to proceed with door replacement. We need more customer service like this! Thanks Mike!!! read more

Technician was courteous and gave us plenty of time to work through the estimate and make sure we were comfortable with it before taking the plunge. They do a good job and now the door is quieter than before (and works again). I wish the labor and parts were broken apart separately in the quote but it's all mixed up together (each part has labor included so parts are itemized but you don't know how much labor is on its own but based on pricing matching parts it's a lot, but I checked quotes from other companies and labor prices are competitive. So specifically I wish labor was broken out from parts but do think labor costs were reasonable). read more

wonderful service and great work. highly recommend. Patrick was very good and fixed the door and remotes.

Precision Garage Door Service definitely gets a 5 star rating. The installer, Patrick Leahy was great. He was professional, courteous, knowledgeable, and is a credit to this business. read more

Our garage door was unable to open. I called Precision Door Service and initially given a service window of 6 to 10 P.M. However, Paul, our technican called at 2P.M. for immediate service. Paul was very friendly, professional, efficient and worked up estimates to choose from. I liked that I was given a choice of repair costs. If you need a garage door repair, don't hesitate to call Precision Door Service!! read more

The garage door broke yesterday and during this damn COVID-19 lockdown I was highly annoyed and wanted to get it fixed fast. I saw Precision's commercial on KTVU and did some research on Yelp. Given their solid ratings, I decided to give them a try. I'm glad I did. I sent a contact request from their website this morning and received a call not long after. They would have a technician over in about 2 hours. Jerry was on time and courteous. He examined the door, determined that both torsion screws needed replacing and got to work. 1 hour later, it was all fixed and ready to go. The door moves smoothly and silently. I'm very happy with the service provided. Thank you for saving the day, Precision. During this time, we have enough to stress about. read more