My husband and I are both patient here for the last couple of years. Dr. Eland is a very…read moreexperienced and kind optometrist, and his staff are also very nice. The lady that works at the front desk is extremely nice and accommodating when you have changes to your schedule or questions. Dr. Eland it's especially homework from me for not trying to push too hard towards the glasses/contacts that they sell as opposed to filling prescriptions elsewhere. This is not a thing I would've thought of except for the last optometrist I went to before Berthoud Vision was all about the upsell, and not so much about my actual vision. The office is also newer, and the location is quiet .

My driver's license is about to expire at the end of the month, and since I'm now over 80, the DMV…read morewants proof that my eyesight meets Colorado standards. The exam I had from an ophthalmologist in Aurora last year doesn't meet the "within six months" requirement; and, since I'm not fond of driving on I-25 (especially in the Denver area), I wanted to find someone closer to home. Long story short: I won't be driving to Aurora anymore. Dr. Pratt and his staff are amazing. Everyone is friendly, courteous, flexible, and professional. Dr. Pratt's "bedside manner" is particularly outstanding. He took time to ask questions; didn't rush the examination; and explained each procedure before starting it. He also gave me an option to "cut [him] off" if I was "bored or not interested." That didn't happen! When he showed me the images of the inside of my eyes and clearly explained the "why" of things, it was FASCINATING.

I was recommended this eye doctor by friends who have been going here for a while. I went for an…read moreeye exam and to order contacts. The ladies in the front office were extremely friendly, and Dr. Provencher was great. Very helpful and friendly, and even let me see some of the things he was looking for and reassured me of any questions and concerns I had. I would definitely recommend!

I've been to Eye Care For You a couple of times since moving to Fort Collins. Dr. Provencher has…read morebeen helpful and thorough during my eye examinations. The staff are friendly and curteous. In addition to regular eye examinations, I've purchased prescription eye glasses at this place of business. And currently, I'm trying different contact lenses for fit and comfort, which Dr. Provencher has provided at no additional cost. I recommend Dr. Provencher to friends and family because they have exceeded my expectations in service and have a impressive selection of eye care prescription products.

Everyone we encountered at this office was kind and helpful! Our financial responsibilities were…read morelaid out clearly and explained so we could understand our options. Dr. Sara Heffler was impressively knowledgeable, attentive, engaging, and friendly! My husband and I made back to back appointments because it had been too many years since we have gone to an eye doctor and I don't think we could have picked a better office to visit! We are looking forward to being loyal patients here for many years to come!

Came in for an eye exam. Unfortunately our other eye Dr was no longer in network on our insurance…read more You can do the initial paperwork in advance or when you get to office. Bring a copy of med insurance as well if you havevit. They will want a copy. Front desk was friendly and tried to be engaging. Eye Dr was friendly and professional. She was not pushy but informative.

After more than 25 years as a loyal patient, I never imagined I would be leaving this practice, but…read morethe decline in customer service has been impossible to ignore. The front desk consistently sounds irritated when patients call, as if answering questions or helping people is an inconvenience. Every interaction has left me feeling like I'm bothering them rather than being a valued patient. The most frustrating part was spending nearly $900 on contact lenses and eyeglasses with an incorrect prescription. Instead of standing behind their work and correcting the issue, I was told I would need to pay for another exam to have the prescription reevaluated. Charging a patient additional fees to address a prescription that wasn't working is unacceptable. Everyone makes mistakes, including doctors. What separates a great practice from a poor one is how those mistakes are handled. Rather than taking ownership and working toward a reasonable solution, I felt dismissed and treated like another billable appointment. It's especially disappointing because I had trusted this office with my eye care for over two decades. The previous level of care and customer service is gone. The new doctors and staff seem far less invested in their patients' experience, and that has cost them a loyal customer. Losing a patient of 25 years over a preventable issue says a lot. I will be taking my eye care elsewhere and cannot recommend this practice based on my experience.

I have had pretty good experience in the past, but this year I had a 2:40 appointment and I showed…read moreup at 2:45 due to a train and I was told that I needed to reschedule my appointment. I typically have to wait at least 10 minutes on them, but they can't wait 5 minutes for me. I told them not to worry about re-scheduling, I will go somewhere else that wants my business.

These guys are idiots. I went to get a procedure. Scheduled procedure. Called to verify pre op…read moreand date. There computers were down every time I called. Then they lost all my information. Needless to say procedure didn't happen and I am out a ton of money for nothing.

Got a bill of $80 almost a full year after my sons visit. Came in for an appointment today and…read morewaited over 20 minutes to see the doctors aid. Please doesn't respect your time or your money. I am going to look for another doctor who respects my time and takes insurance.

Awesome, friendly, knowledgable :)…read more With my eye condition I'm a bit finicky on Optometrists, but these guys knew how to handle it, and handle it well. Abundantly friendly staff, and they knew how to handle VSP Vision Insurance like they owned that company :) In short, am definitely coming back!

At the end of June, I brought a glasses Rx that I got somewhere else to Osius because they sell…read moreSilhouette glasses and I really love my Sihouettes. However, they were too expensive even after insurance and I was crushed. I was running out of time to use my insurance benefits due to a job change so I didn't really have a lot of options. So I looked around and one of the associates (I forget her name but she was younger, bubbly, and really friendly; this review would be a lot different if I'd only dealt with her) suggested frames that she said were like generic Sihouettes. I found a pair I liked and waited for 3 weeks for them to come in. Once they finally came in, I took time out of my busy schedule to go in with my spouse, pick the glasses up, and have them adjusted. The associate I liked wasn't in and we dealt with an older woman who had a very stern and unfriendly disposition that I later learned is named Suzie. She didn't direct us to a fitting table or even a chair. She was helping other people and we just stood by the door because we weren't sure what to do. We stood around awkwardly for a while and then she had me try them on, said she saw some ways they needed to be adjusted and then went to do that. However, it turns out the set of frames I picked out are basically unadjustable and I need a lot of adjustments to my glasses to make them fit comfortably. Obviously, they weren't going to work. I was devastated because they were already my second choice and they took longer to come in than I've usually had to wait since I started wearing glasses. Suzie talked us into trying them at home for a few days but they didn't work so I ended up having to go back in and get another pair on a very tight schedule in order not to miss their 30 day replacement clause since it took so very long for them to come in, in the first place. I settled on a pair of wire frame normal glasses in a similar colour that I didn't hate and so we got them replaced. And then it took 4 (FOUR!) weeks for them to come in. Those glasses came to me with a manufacturing flaw, which I didn't notice for a week or so, and we dealt with Suzie again. Despite complaining to the manager last time about how she just left us by the door, she didn't do anything different this time. She fitted me standing, again, and we weren't directed to a fitting table or chair, again, even though I use a cane. When I noticed the flaw on the glasses, we went back again because I also needed further adjustments. I showed the frames to Suzie, asking about the flaw, and she said she'd "take them into the bright light" to look. Again, we weren't directed to a fitting table or anything. We waited and waited for what felt like forever. And then she came back and she'd scratched off the finish from part of the frame, totally missing the flaw, saying she "tried to fix it" but she made it worse because now the base frame color, which was a stark contract to the one I picked, was so visible. So then we had to contact the manager again and complain about their employee damaging my new glasses and also how there was a flaw to begin with. They eventually agreed to a free replacement and didn't make me use the warranty. It took another 4 weeks to come in and it only came in that "fast" because we asked the manager about it, who called the company to ask what the issue was. I didn't go back to get them fitted there once they came in and went somewhere else because dealing with Suzie was such an awful experience. Since then, my lenses have chipped but I don't think I'll be doing anything about it because I'm just so over dealing with this eye clinic.

I started seeing Dr Uyemura a couple months back after moving to Colorado. Even with my complex…read moremedical history, he was extremely proactive and picked up right where my last retinal specialist left off. He is extremely knowledgeable and even personally called me after hours when there was a small issue with my Rx. He corrected it immediately and has definitely proven to me what a great doctor he is! I would highly recommend him

A lot of people go to Dr. Uyemura for eye lens removal and implant surgery, aka cataract surgery…read more The surgery is very expensive, costing thousands on top of what Medicare pays, and that matters, since most people who need that surgery are of an age that is advanced enough for them to be on Medicare. My advice to people who are offered that surgery by Dr. Uyemura and are told how much better their vision will be is, 'Don't get your hopes up.' I was so excited because of all their talk about how I'd be able to see great at a distance without glasses after surgery, and would only need glasses for reading. That wasn't my experience at all! After all that expense, and almost two months of barely being able to see at all while 'healing', my vision seems worse instead of better. Nothing is clear, anywhere. Driving is more difficult than ever. I have double vision when reading, and there's a 'fuzzy' looking something in my view all the time. Dr. Uyemura practically argued with me when I tried to describe what was going on with my vision, and he literally got snotty with me about it- like he didn't want to hear about any problems. I finally gave up. I feel like my eyes are ruined now, and my life has been tremendously affected- in a terribly negative way by a doctor and a procedure that I'd been lead to believe was going to make my vision- and my life, much better! It's been a heartbreaking experience, and the sense we got from Dr. Uyemera was that he really could not care any less. This experience has been one of the biggest disappointments of my life.

They took our order, we paid, picked up the reading glasses and we thought all was OK. Until a few…read moreweeks later, when they told us we needed to pay a balance of almost $250. No receipts, and they ended up charging us almost $500.00 for a 2x reading glasses. Prescription different for right and left eye is all. Not near-sighted or far-sighted, just simple reading glasses. We paid, and they lost the whole family's business after we'd been going there for years.

Dr Luther is the only eye doctor that I will see. I have a very complicated prescription and Dr…read moreLuther takes the time to get my prescription perfect. Let me also mention Terri. She also takes the time when I pick up my glasses to make sure the alignment is perfect. Thank you Dr Luther and Terri. I have recommended several of my friends to this practice and they have not been disappointed.