They screwed up on our large carpet order! Installer gave them dimensions in YARDS (per usual) girl…read morethat took the order turned it in as FEET (clueless) therefore, we were short on carpet! In a larger area had to turn the carpet the other way (wasn't measured right!) and put THREE TO FOUR SEAMS in it instead of ONE! They're screw up cost us about $800!! Not to mention time, anxiety, and our house was torn up for a week. Depot did NOTHING to make this right or even acknowledge they screwed up! Suggestion wouldn't buy carpet from them!

I just came in here for snacks because I was in the area. So they got me doing their work for them…read moreby having self-checkouts instead of cashiers and they have an annoyingly cheery girl watching the self-checkouts telling me to have a nice day instead of ringing up my stuff.

I ordered a grill online for pickup using a gift card, they charged the gift card then immediately…read morecanceled the order, when I asked it said vendor rejection. They said my gift card was redeemed so I can't use it anymore so they would send a new one to my address on file within 14 days. My old address was on file and no way to change it. I was picking up the grill so I didn't check my address online. I am now out $200 because they had an item on their site that was not available. I called customer service twice, one was unable to help me or escalate, the other hung up on me. Stay away from Lowe's online, especially when using a gift card.

After years of purchases for my shop and home im done with Lowes the first cashier couldn't find my…read morecustomer profile then said without it I had to go up front so I did the young gentleman was on it found my account then said he needed a manager because I didn't have my receipt and a card that I could but in even though I had paid cash I told him my wallet was at home so he beeped his card the manager started yelling at this kid right in front of me totally belittling him and treating him like a child I said come on now and then she said she couldn't help me because I didn't have my wallet she definitely needs to be fired I left my items and have no intention of ever settling foot in that store

Placed an online quote request on January 4. I got an immediate auto-response acknowledgment email…read more It's now 12 days later, and still not a word from them. If Sun Mountain takes this long to provide a quote, it's not saying anything good about their ability to deliver the goods. And based on the negative reviews I just read here, it seems to confirm that slow is their speed. Good to know. I'll be giving my money to a place that's a little more motivated!

Well done - highly custom and dealt with unusual requests. Came out to the site to take…read moremeasurements and everything fitted well. Would recommend.

I just went to get storage ideas and they had a great selection of items on display. The staff was…read morefriendly and helpful. They.even had a store wide 25% discount so I went home with some great finds.

We bought an Elfa system for our master closet. Jon was our designer and was so helpful with…read morepractical suggestions. We decided to install ourselves and Natalie helped us when we picked everything up from the store and told us how to get detailed instructions for our design. Overall it went well but we had several questions at the very end and we were missing one crucial piece. I called the store, spoke to Natalie. She found the piece in the warehouse and offered to drop it to our house on her way home from work that day. She came in and answered our questions - she knew the product very well. I haven't come across service like this in a long time and we were so grateful And we love the new closet system.

I've had an excellent experience with Builder's Outlet purchasing Jeld-wen windows and doors for a…read moreresidential project. Lead times were kept on track. High elevation glass was able to be sourced. Prices were excellent compared the the window/door companies in our local mountain community. Definitely worth checking them out to see if they can help your next project. Ask for Scott- he's wonderful to work with!

visited Builders Outlet back in May 2024 as we were in the middle of replacing our floors in our…read morehome and needed to upgrade the existing baseboards in the main floor. We were looking for baseboards that were classic (Victorian) to match the other molding and casing in our home. We also wanted something that would be taller than 4" inches, to give the new flooring the pizzazz it needed. During my visit to Builders Outlet, I was able to get an idea of the different baseboard profiles that they could ordered for me. The salesman was also very helpful and patient and the price was very competitive. Best of all, the order that I placed came in within 4 days, which kept our project on target. The material was also flawless and in excellent condition. In all, a very good experience- I highly recommend Builders Outlet for your baseboard purchases.