Seamless. That's the one word I could describe my experience with Craig…read more I have a Nordictrack Rower that didn't work from the first day I brought it home. It may be due to the fact it was a floor model (yet the manager at the LARGE sporting goods store led me to believe it was in proper working condition and only needing a power cord ) After much research online and attempts to self-service the machine, I called on Craig at Fixing Fitness. I secured a call, and he visited promptly, and in no time, I had the machine in full operating mode. Highly recommend Craig for anything GYM and fitness related! It was an absolute pleasure working with a professional who knows their sh** and is friendly, professional, and concientious. Awesome experience!

Amazing service, responsive and knowledgeable. This is technical support and assembly for fitness…read moreequipment at its best.

I have been a satisfied customer of Precision Fitness Equipment (PFE) for over 15 years and love…read morethe Newton Store. They have all of the top names in Fitness Equipment and the sales staff is very knowledgeable. They will recommend what's best for each customer. The service is also fantastic and (PFE) is always there to answer any questions that you have. Stop by the Newton Store - it's worth the trip. Bayard R.

We manage millions of square feet of commercial real estate and Precision Fitness is our go-to…read morefitness equipment vendor. Dave is very responsive, provides a variety of options, and goes above and beyond expectations. We highly recommend Precision Fitness.

This place is amazing! I came in here recently to buy my first set of skis and boots, and as a…read morenovice skier, I was worried of being upsold. The staff couldn't have been nicer and happily answered all of my questions. They didn't pressure me at all and spent a ton of time working with me to find the perfect gear. I got an incredible deal on boots and skis with the summer mark downs. Shout out Dave for his time and attention! Highly recommend!!!

Had a scheduled ski boot appointment and Stu was the best! He patiently spent almost two hours…read morehelping me find the best fit. As a beginner, I didn't know what I was looking for but Stu had great tips, customer service, and kindness. He was so thorough and thoughtful that he even made sure my poles matched my skis! Thank you so much, Stu!

I had a great experience...until I left and realized that the wrong model of bike had been…read morepurchased. I wanted one that had certain features included, and the model ordered didn't have any of them. When I called for assistance, I was told all of the "add ons" I wanted could be purchased once they knew I actually liked the bike. This was confusing to me, and felt very dismissive. I didn't want to wait weeks for a bike to come in, bring it home, and then wait weeks for fenders and other parts to come in before I could really ride it the way I wanted to. I'm not sure if they didn't know (or want to admit) that they had ordered the wrong model, or if there was something more icky going on...but with the size of purchase...I no longer felt comfortable. I canceled my order and went elsewhere.

Selection of in stock inventory is in NO WAY representative of the website. Unless you are open to…read moreswitching things up, the IT guy in TX has no clue what is in stock. In their defense, the manager substituted a comparable item at the same price. P.S. expect little or no input to a gear purchase on alpine unless you are working with the manager..and avoid the whole board side. The staff has a serious tude.

Very knowledgeable staff. Friendly and they have a cool machine to see the shape of your foot and…read morewhat shoes will fit well.

I can't say enough about Marathon Sports in Norwell. My college age daughter is training for a…read moremarathon and was having some foot pain issues. They analyzed her foot and gait and found a sneaker that is so comfortable! Additionally, John, talked about the importance of insoles. My daughter and I have very high arches, so this helps with stability. John was so patient and really took the time to explain his recommendations!

Was here a couple of days ago with my husband who was looking for a fleece neck gator for skiing…read more It's quite a big place with all kinds of recreational and sporting goods. For my shopping "tastes", this store is just too vast and overwhelming. It is a sea of merchandise. Well organized yes but just way too much stuff to take in. Despite all the "stuff" I didn't see bargains of any note...in fact...and this could just be me ...but I was astonished to see Nike women's sweatpants for $110.00. That seems like a lot of dough to lay out for sweatpants. I'd skip the name brand and the Nike logo and look for another deal. Better yet, don't wear sweatpants unless you're in the gym or running outside on a cold day as I am not sure who they are flattering on and I am so over seeing people running around everywhere in ill-fitting sloppy looking gym-wear. But for the gym-goers, and exercisers of all kinds, you will find all manner of clothing and equipment here...a fairly comprehensive seeming selection whatever your sport of choice might be. They also sell, t-shirts, specialized sports' shoes, lots of coolers and water bottles including the in my opinion ridiculous looking and now viral Stanley water bottles that everyone seems to be lugging around...tons of those! (I just read that in California there is a class action suit pending on these Stanley water bottles as the company has acknowledged the sealing material used for its vacuum insulation contains lead). I didn't see many staff throughout the store. The staff I did see seemed to be congregating up front so if I had had a question there would have been no one to ask without traipsing back up to the front where the registers are. And in a store as large as this, that's a pain. There are so many other places to get most of the things sold here but with better service and for me, with a more manageable store footprint and experience. If I'm not going to get a bargain, I'd rather spend my money at a smaller store with attentive service. Tom didn't find the neck gator he was looking for so we left without purchasing anything but for me, I can't imagine why I'd return.

The Asst. Store Manager, Tatiana, was awesome. Professional, knowledgeable, courteous, friendly and…read moreso very smart; she helped me navigate a difficult purchase (expensivwe recumbent bike) with ease. She is a Dick's, Corporate Star in the making.

REI is a Co-Op, so join, as it's a win-win for everyone…read more They have a really nice staff; the folks working there are into the outdoors. They like biking, hiking, camping, climbing and etc. they know the lingo, they know their merchandise, and they are always willing to help the customer. Hingham Derby Street Shops... well, parking is plentiful, I do tend to park in the back. Never jammed up back there. If you plan on buying anything, you will want to bring your own bag as the chain is 'bag free'. Prices are very good. Competitive with Amazon.com and better than Cabela's. I used to go to the store in Framingham when I was in metro west, also the store in Reading... I'm not sure if both are still there. Shopping since '96, Co-Op member since '12. No negatives,

Came in before closing about 40 mins and was greeted promptly by staff to see if we needed any help…read moreor info for our shopping! Location is setup nice, 2 floor style like most. They have basically anything you need for outdoors activities. I've usually shopped for hiking gear and camel backs or osprey / rei branded stuff. Also got a pair of hiking boots. I think it's cool REI is a coop brand. Member owned. They have plenty of sales going on, bicycles standard and electronic assisted, survival gear, clothing from all sorts of brands, boots and hiking gear, camping gear, lanterns, knives, paddles, water shoes, and also have deals on traded in gear. Nice experience. Love walking around and looking at stuff i probably don't need but it's a cool tool or utility purposed item.

Professionalism is important, especially when you're going into someone's home. As others have…read morenoted on here, this company is deficient in the level of their service and professionalism. I hired Conrad to service our treadmill. First, he delayed communication for over a month. Once he finally came he used our home as his personal garbage can including using my really nice gym towels to perform his treadmill service. I expressed my dissatisfaction with this - he apologized and OFFERED to (I didn't request him to) replace my towel. Five days later I received the attached note in certified mail. This company should not be trusted in your home and I recommend taking his advice and seeking alternative treadmill servicers. I can't believe this is acceptable.

Great very knowledgeable. Immediately fixed the issue. Responsive by phone. Nothing negative to say…read morehe was great.