We have been taking our cars to Martin's for several years now. We are so glad we found them. They…read moreare kind, honest, responsive and professional. We would not go anywhere else.

They did an oil change and rotated my tires for about $110. They let me know they didn't have…read moreenough info from the manufacturer to repair an issue with the AC I'm having. I had to leave my car in their lot and they were super friendly about it which I appreciated a lot. The team seems friendly, professional, and honest.

IYKYK! Cheers is a FANTASTIC automotive repair facility! They fixed my vehicle for a fraction of…read morewhat the dealer would've charged, they are friendly and courteous, and the whole process was relatively quick and easy! What more needs to be said? Check with Cheers the next time you need automotive work. I doubt you'll be sorry. Cheers to Cheers automotive!

Friendly, helpful, and HONEST! What more could you ask for, you say? No price gouging, that's what!…read moreIf you need repairs go here before you go anywhere else, even if you want a second opinion. You won't regret it.

Steer clear of C&H Foreign Auto or be taken for a ride…read more As a business founder, a manager, and a lifelong Audi owner, I know exactly what industry-standard service, competence, and customer care look like. When you look for a reliable mechanic, you naturally want honesty and respect. As you read about our devastating experience below, you will quickly find yourself deciding to avoid C&H Foreign Auto completely. The existing reviews characterizing them as cowboys, crooks, and rip-off merchants are tragically accurate. This nightmare centered around my 16-year-old son, a 4.0 student at his high school and a volunteer member of a civic youth organization. He worked incredibly hard to save for his first car, a 2001 Audi TT. Unfortunately, taking it to C&H Foreign Auto for a simple "hot smell" resulted in a heartbreaking lesson in predatory business practices. We approved an estimate for $2,408. However, after the technician began working, the Service Advisor called with a staggering ultimatum: Pay an extra $567.77 or take the car back in a broken, "misfiring" state - you already know that the car was not misfiring when we took it in! But this was just the beginning of bill inflation. Manufactured Problems: The shop's own diagnostic report from 9:07 AM on the day of service proves the car had ZERO ignition faults or misfires when we dropped it off. Their technician broke the 25-year-old wiring connectors while disassembling the engine. Instead of taking professional responsibility for the damage they caused, they held the vehicle hostage and forced a teenager to pay to fix their mistake. When you carefully review their billing practices, you will recognize why it is essential to protect your vehicle from this shop: Extreme Markups: They charged $360 for four plastic connector clips (Bremi pigtails Part #219037005). These exact parts retail for just over $32. So nearly 3x market rate and more than the cost of a brand-new complete wiring harness... This is predatory. Similarly, the thermostat (Part #314187D) and coolant were marked up significantly beyond standard margins. Labor "Double-Dipping" & Double Billing: They charged $1,083 in labor for a valve cover gasket, then added $208 more to fix the wires right next to it. Since the engine was already apart, charging full standalone labor for the second task is egregious "double-dipping." Furthermore, they inexplicably charged us twice for a single gasket cover. Inflated Hours: They billed 3.5 hours for a thermostat, for example, even though industry-standard guides (AllData) show it is a 2.2-hour job. Appalling Customer Service and Intimidation: At the shop, I witnessed something that shook me to my core as a husband and business owner. My wife, standing just over 5 feet tall, calmly expressed her meticulous research into industry-standard rates, times, and costs of each part number they used. In response, two burly auto-workers bullied her. They were argumentative, condescending, and intimidating. I would instantly fire anyone in my business who treated a customer with such appalling disrespect. Even when presented with undeniable proof of double-charging and inflated labor, they refused to reduce the bill a single cent. The Aftermath: To add insult to injury, after doubling the price of the car with their extortionate bill, we drove away only to find their shoddy workmanship made things worse. They snapped off part of the bumper. The original "hot smell" is still completely present. The car idles harder than it ever has before, has a noticeable judder, and drives far worse than the day we dropped it off. Our son does everything right - grades, community service, and working hard for his belongings. Seeing a "professional" shop take advantage of him is devastating. As you absorb this information, allow yourself to never consider them for any work on your car. Save yourself the financial loss, the bullying, and the mechanical sabotage. You will feel much more secure when you take your business elsewhere and leave C&H Foreign Auto the absolute pariah they deserve to be.

C & H Foreign auto repair (Crooks & Hustlers)…read more Predatory Pricing and Billing for Damage Caused by Technicians I am writing this to warn other European car owners about the billing practices at C&H Foreign Auto. After reviewing my invoice and their own diagnostic reports, I found evidence of extreme parts markups, inflated labor hours, and charges for repairs to parts they broke during service. 1. Charging the Customer for Shop-Incurred Damage I brought my smooth running 2001 Audi TT in with NO misfires and NO ignition codes (confirmed by their own diagnostic report performed at 9:07 AM on 3/16). During the valve cover gasket repair, the technician broke the 25-year-old plastic connectors on the wiring harness. Instead of taking responsibility for the risks of handling an old harness, they charged me $567.77 ($208 in labor and $359 in parts) to fix what they disturbed. Upon picking up my vehicle I noticed the bumper had been broken also and told Brandon. 2. Astronomical Parts Markups (Bremi Part #219037005) The shop charged me $89.85 per ignition connector. These are Bremi pigtails (Part #219037005) which retail for roughly $35.00. Charging a customer $360 for four plastic clips--nearly 3x the market rate and more than the cost of a brand-new complete wiring harness--is predatory. Similarly, the thermostat (Part #314187D) and coolant were marked up significantly beyond standard industry margins. 3. "Double-Dipping" and Inflated Labor The labor billing at this shop is highly irregular: The "Overlap" Issue: I was charged 5.2 hours for the valve cover/tensioner seals and ANOTHER 1.0 hour for the connectors. These parts are in the EXACT same location. Charging full standalone labor for every item instead of adjusting for overlapping access is a "maximized billing" tactic. The Thermostat: They billed 3.5 hours for a thermostat. Industry-standard "book time" (AllData/Mitchell1) for the 1.8T engine is ~2.2 hours. They exceeded the standard time by nearly 60% while already having the car disassembled for other work. Diagnostic Fees: A $355.16 diagnostic fee is nearly double the rate of other specialist shops in the area. 4. The Bottom Line I was quoted an "approved amount" of $2,408.49, yet my final bill BALLOONED to $3,454.51. At a premium rate of $208.37/hr, you expect specialist efficiency. Instead, I received novice-speed labor billing and retail parts markups that are frankly insulting. If you value your wallet and want a shop that takes responsibility for the parts they handle, look elsewhere. I will be filing a formal complaint with the BBB and the Washington State Attorney General's Office regarding these billing practices. 5. Don't take your car here! Ask for exact item/part numbers and where they purchase from.

My 2013 Jeep was diagnosed and repaired for an honest price, very happy and will use again as the…read moreneeds arise

I got a very reasonable price for the break job I requested for the quote for the job I will be…read morehaving it done for this job for sure

We are so thankful for Golden Rule. We were going out to lunch on Saturday and started hearing this…read moreloud grinding sound as we went down the road. We were concerned about what we should do as it was the afternoon on a weekend. I remember hearing commercials about Golden Rule so I immediately searched them and found that we were less than 2 miles away from this location. We went in and were greeted by a gentleman behind the counter. We told him the situation and he let us know that they were booked for the day but would be happy to look at it after one of the cars were completed. We were so grateful he was willing to get us in we were happy to wait. After one of the other vehicles was finished they pulled our vehicle in. They were able to determine that a rock had gotten behind the caliper and was causing the grinding sound. They removed the Rock and did a inspection to make sure there was no damage, and luckily there wasn't. They were able to determine that our tires brakes and rotors looked great and no additional work was needed. So relieved we went to the counter to see what we owed and were shocked, they weren't charging us at all. They said it was an easy fix and they were happy to help and if we need anything in the future to come back. We are so incredibly grateful for this wonderful company that puts their customers first. We will happily return the next time we need any brake work. Thank you. Thank you. Thank you.

New struts, control arms, bushings. They inspected the brakes at the same time and told me the rear…read moreones need everything replaced. I do my own brakes so I knew that wasn't true to begin with. I agreed to have the suspension work done because I didn't have time to deal with it on my own. Struts and the associated parts are pretty easy to install, you just need the time to get it done. $3200. Super spendy. I can tell when my brake pads need replaced, so today was the day to do the back pair. When I went to remove the wheel I noticed the lug nuts hadn't been torqued when Golden Rule put them back on the car. Upon further inspection I noticed a bolt missing from where the caliper attaches to the caliper bracket. They are the only ones who've inspected that part. The looseness caused uneven wear of the pads and warped the rotor, which was nearly new. So this aroused my suspicion. I decided to check out if they even did the work they said they did on the suspension. I looked at the photos on the estimate and the parts they were going to use. The photos were not of my car. The parts they said they were going to use (and marked up 3x the retail price) were of much higher quality than what ended up being installed. I paid for pretty much top of the line struts and instead got bottom of the barrel struts. I'm super pissed about this and will be taking them to small claims court. They committed fraud and left my car in a less safe condition. There are lots of great, honest car shops in Spokane. When you have to run a commercial on radio every 15 minutes telling everyone how virtuous your business is, it's probably not very virtuous. I'll see you scumbags in court. Or when I go serve your asses papers. One or the other.

Expert Alignment & Brake is such a wonderful shop. I always recommend this place to my friends and…read morefamily. They're very honest and I appreciate them so much! They're reasonably priced, are very knowledgeable and friendly as well. I recently had gone through some medical issues and ended up bringing my truck in because it was making noises. It had been a few months since I had driven due to a surgery. (I totally forgot to turn off my 4x4 since the last time I drove it was in the snow) They could have taken advantage of me but they didn't. They called right away and had me come pick it up and we had a good laugh. Another wonderful experience I had was when my brakes went out on my vehicle, they called me the same day and told me they actually found a warranty at the dealership and due to the warranty it would be at no cost if I brought it there. I couldn't believe how honest and for the people they were. They even provided me with the code for the warranty. Again they're the most trustworthy shop I could not recommend them more! They have great communication, are trustworthy, and are reasonably priced. My go to mechanics! Thank you Expert!

I went in thinking I was going to need something major fixed on my 2015 Forester XT with the…read moresuspension or alignment because of a loud consistent noise I had at high speeds on turns.. Mel spotted the problem where the tire was rubbing, he adjusted the wheel-well & said, "Drive it and let me know" turns out that was it! Home with a fixed car and no bill to show for it! He even opened up 15 min early for me because he saw me waiting. Thanks for keeping it real & really expert!

I had service work done at their new shop in Sagle and honestly the quality of work is far superior…read moreto the shops I visited in Sandpoint. Extremely honest, they give accurate quotes and stand by their work. Their prices are in line with other shops but their work is most definitely superior. If you need work they are not equipped to do, they happily refer you to someone who can (very rare in the Sandpoint area).

We had a great experience here. My husband who was a mechanic in the service was just at his end…read moretrying to figure out what was going on with the his truck. After many fixes I ended up calling the place my insurance used to fix my car and they recommended Silverlake. It's where they take all their mechanical issues and that's was the best recommendation. They did the diagnostic, kept us informed, let us know the price and any changes allowing the way and after some deep searching figured out the problem. It's been a few months and the truck is doing great. My husband was really happy with the service and we recommend them to everyone now. Great service, friendly people and fair prices

Lloyd's automotive is a scam. I went to get my shots replaced, $3500, never felt a difference, then…read moreI went to my trusted mechanic and they said someone welded out a part on this top plate! Lloyd's you guys are scammers! I will never recommend you.

If you're looking for an untrusted mechanic, look no further than Lloyds Automotive on the south…read morehill. In December we had them replace my daughter's brakes. A comprehensive replacement. They're squeaking already (presumably dust), so we took it back in to be looked at. They suggested a $2200 censor replacement on her 2019 car. A censor change that no "lights" are indicating. They claimed the squeak was coming from some all wheel drive alignment in the back, when the squeak is clearly in the front and only when braking. Luckily, they also suggested a few other fixes for her that confirmed our suspicions. The mechanics suggestions for IMMEDIATE REPAIRS: Tires...just replaced in March Windshield wipers...replaced last week And the icing on the cake... An oil change ...Just done YESTERDAY