Rebuilt my front end and discovered i had no grease for the ball joints. Pulled right in told them…read morejust a chassis lube, was done in 5 minutes and no charge, we'll thank you very much.

Came here for an oil change after a bad experience from a neighboring business. Could not be…read morehappier . Ryan the owner was manning the shop and was super friendly and quick and efficient . Will definitely be getting my oil changed here from now on and recommending to family and friends!

I went to get a quick oil change, nothing too bad happened but they were not very nice and kind of…read morebelittling when telling me what was wrong with the car, but after the service was complete I started hearing a clunking noise when I drove, so a few days later called to see if they can look at it, the lady told us to bring it back in and they would take a look, once we got there the guy was very rude saying they didn't receive any call but he guesses he can take a look and yes this is the same guy that did my oil change, he said they couldn't find anything wrong with it , so me and my mom brought it to les Schwab and the lug nuts were completely loose on my tire! It only happened after I got a oil change through them so I'm not sure what they did to it or if something may have happened on its own but the guy was very rude and dismissive either way. I will never go back there and would rather pay a little extra for kind service of people who actually know what they are doing!

Took our truck in for an oil change. After the oil change truck started leaking oil. Took it into…read morea local mechanics shop and they found the oil filter was not even screwed on all the way. Cost us $250 at the mechanic to figure this out. Filed a claim with Valvoline. They denied it saying they have video of the mechanic making sure the filter was tight. They also claimed the truck has multiple leaks prior to us bringing it in. Corporate REFUSED to provide us with the video or the email that the manager of this location at 2117 Argonne, Spokane Valley, WA had replied with when we filed the complaint. Corporate refused to let us talk to the manager of the shop direct. After 2 months of going back and forth, we finally caught the manager in at the shop and MADE him show us the video. (Still can not get a copy of it or video it in office, just got to watch it.) There was no way to actually tell if the mechanic tightened the filter correctly or not, video was out of range and grainy. As far as corporate REFUSING to let customer see video or have access to email from manager just screams "admitting guilt" in my mind. Is it really worth getting and attorney over this??? Lucky for us the trucks engine was not damaged and we are just out $250 at the mechanic to figure out the leak and cleaning of the garage floor. I think social media is the best cure just to make people aware of this location. I am sure the manager is just trying to cover his butt not to have bad marks by blaming a lot on corporate. To be fair the manager did finally try and make it right, with a free oil change. But would your trust your vehicle there again???

Chad and Mason were seriously phenomenal! I'm on a roadtrip from Dallas and they fixed the issue…read morewith my car so fast and we're so kind. I wish this location was closer to home because I would definitely be going back for any future oil changes or issues.

The Jiffy Lube crew is consistently professional and courteous. They have gained my trust through…read moretheir honest recommendations and guidance. I never feel like they are trying to sell me something- quite the opposite, it feels like they are watching out for me, like a trusted neighbor. Please thank the team and most recently Riley for the exceptional service recently provided. They have secured a loyal Jiffy Lube customer!!!

After paying Costco Tires $56 to install and program a new set of TPMS sensors in my 2009 Kia…read moreBorregeo, the TPMS warning light was still on. They told me I needed to drive the car for 15 minutes or more at 30mph or more in order to "reset" the TPMS error lights. So, I drove it on the freeway to Coeur d' Alene and back (40 miles each way) and the TPMS warning lights didn't reset. So, after a little research, I downloaded and printed the TPMS reset procedure from Kia, and took it back to Costco Tire. The procedure I downloaded said to scan the TPMS sensors and then connect the scanner to the OBDII port to upload the sensor ID's to the car's computer. The Costco "technician" brought out a scan tool and scanned all 4 of the new TPMS sensors. I looked at tool they were using, which didn't have an OBDII cable to connect it to the car's computer. I asked the "technician" how he was going to upload the new TPMS sensors RFID's to the car's computer and he gave me a blank "deer in the headlights" look. I explained that scanning the RFID's of the new sensors was only the first step in the process, and that in order for the car's computer to recognize the scanned RFID's for the new sensors, he had to somehow upload the scanned RFID's of the new sensors to the car's computer. I asked him how he was going to accomplish that if his scanner couldn't be connected to the car's computer. Again, I got a blank look and he said "I don't know... our scanner works with the brand of TPMS sensors we sell, and we program the sensors before we install them in the tires." FWIW, that answer makes NO sense. The scanner has to connect with the computer in the car SOMEHOW to upload the RFID's of the sensors, or the car's computer ISN'T going to recognize the signals it receives from the new sensors. I tried to explain this concept to the Costco Tire "technician" a couple of different ways, but he just wasn't "getting it". So, at that point I gave up on trying to educate the Costco Tire "technicians" on how TPMS system technology works. I decided it was a waste of time and I left Costco. On my way home I decided to stop by the Tire O Rama on Sprague. When I walked in, I asked Josh, the guy at the counter "Do you have a TPMS scanner that can connect to the OBDII port of my car to upload the scanned RFID's of a new set of TPMS sensors?" His reply was "we sure do". I explained the issue I had with Costco Tire and he said "hang on, let me grab my scanner". After he retrieved the TPMS scan tool, Josh and I walked out to my Borrego, and he scanned all 4 TPMS sensors in under 2 minutes, and then he connected the scan tool to the OBDII port of my car. He pushed a couple of buttons on the scan tool, and within about 3 - 4 minutes he had uploaded the RFID's of the new TPMS sensors to the car's computer and also cleared the TPMS error codes to make the TPMS warning lights go out. I was VERY impressed. Josh obviously understood how a TPMS system works and what it takes to fix TPMS error codes. When I asked Josh "what do I owe you?" he said, "nothing, don't worry about it". What an INCREDIBLE customer service experience! Josh was very professional, knowledgeable, and helpful. Give that young man a raise! I can guarantee you that I will NEVER go back to Costco Tire. From now on Tire O Rama will be my "go to" for tires or tire-related work or repairs!

I very confused about my appointment here. I didn't receive a call back and this is disturbing. I…read moredon't value this company as much as some people. And I didn't get the services that I requested. Maybe next time I will go to another Tire-Rama. I do value these services, but this particular location could do better didn't receive the services I requested.

My truck broke down across the street and the offered some help and also brought me water. They're…read moreare some very nice and friendly people! Thanks a lot!

For years now, we've been taking all of our cars to another mechanic, but after struggling to get…read moreappointments in anything close to a reasonable time and dealing with the same maintenance issue multiple times, we decided to give another shop a try. I called NAC on a Monday about my brakes, and they had me in on Tuesday. This car needed more than a few things beyond the brakes. They did a great job on the brakes and for a little less than I expected, and then walked through the rest of the issues, their urgency, and broke down the costs of each in case I wanted to tackle them one after the other. The facility is clean and welcoming and they have a waiting room you'd actually want to wait in, with clean furniture that doesn't look like it came from someone's living room castoffs. They were kind and friendly and easy to schedule with, and in subsequent appointments, their prices have been fair and they've been honest about the work needed.

Got a flat tire late Friday night and had to have my car towed here to be left for the morning…read more They were quick with repair and done by 9am on a Saturday! Also didn't cost me my limbs! Forever grateful for that! Will be back here instead of Jiffy Lube for oil changes, etc! Much better price and more effective with service! Thank you!!

I noticed she didnt put her name on her 8 min "in-service" quote, including denial of basic service…read more- in lue of a quote by a dealer maintained vehicle its entire life. Not to mention, your quote - just replaced - hence the alignment. You lied to my face and it was very discerning. 3rd strike @ Tire Rama. Five vehicle household. Good work.

Not only did they not properly do the oil change as I immediately saw an oil maintenance required…read morenotification AFTER I got the car back from them, because they are clearly too incompetent to know how to reset the reminder in my car, but they also managed to damaged my wheel lock key. See the photo. Also, after my service was done, they told me after their driver gets back they still wouldn't be able to come pick me up (I live 2 minutes away) because they had to go get someone else. They were unwilling to take a 2 minute detour for a customer whose service was completed because their other customer mattered more I guess. And so I just walked there to pick up my car and I noticed that when the driver did get back, he didn't go anywhere for over 20 minutes, so I guess they just didn't want a brown guy sitting in their car. I went to them to give them an opportunity to take accountability and apologize for damaging my property, but they were incredibly rude and disrespectful to me even though I was willing to move on had they taken accountability and apologized for the property damage they caused. However, they lack the integrity and honesty to do just that and so I feel it is important to let everyone in my community know just what kind of disrespectful and dishonest people these guys are. Oh and their prices are just scams, there's much better service for more affordable prices in the valley, but that's irrelevant to my dissatisfaction.

I dropped my Toyota 4 runner off to check on an inoperable turn Signal. shop charged a $92…read moreinspection fee, says I needed a new lamp assembly $638 and $185 labor to r/r. I declined paid the inspection fee and for other work performed and left. I pulled my rear light assembly and discover just a $10 electrical socket was the problem and had been broken where a bulb was replaced. the only access was through a 3X5 hole and the only thing visible was the broken part not sitting in the socket correctly. to remove, replace took 10 minutes. I will never refer this shop to anyone. I paid for an inspection that was Never done. it was easier for this shop to tell me I needed to spend a $1000 on something I didn't need so they could profit from it. I hope that by sharing my story this will help others from having a negative experience with Christian Brothers of Liberty Lake Wa. I called management and asked for a full labor refund and was told I was holding them hostage. The only party in this dispute who did not perform was Christian Brothers and they played the victim

Went in for an oil change. They are fast, friendly , and knowledgeable for the most part. Ian was…read morecool and easy to talk to. Free water op on entry.

ZERO STARS IF I COULD. PLEASE READ BEFORE TAKING YOUR VEHICLE HERE…read more I strongly caution anyone against using this Take 5 location on Sullivan. We drove approximately 4,000 miles from out of state to Washington to do catastrophe work and help communities affected by the wildfires. Before leaving home, we had our oil changed at a trusted shop we have used for years with no issues. After arriving in Washington, my oil-change reminder came on, so I stopped at Take 5 on Sullivan for what should have been a simple oil change. About an hour later, we were told there was a problem with the oil drain plug. They initially suggested the previous shop may have caused it. However, we had driven approximately 4,000 miles with no oil leak or problems whatsoever. The employee who worked on my vehicle told us, "When I took the plug out it came out smoothly, and when I went to put it back in I was met with resistance." Which means when he went to put the plug back in he messed it up and stripped the threads. If it came out smoothly then he messed it up going back in. Common sense! We were then told Take 5 would arrange a rental car, pay for the tow, and cover the repair. We relied on what we were told. Then, after the tow truck arrived, the story suddenly changed. We were told they would not pay for a rental and would only cover the repair if we used their mechanic. At that point, our vehicle was already sitting on a tow truck. Given the conflicting information we had received, we did not feel comfortable allowing them to take our vehicle to a mechanic they selected. We paid for the tow ourselves and took it to a mechanic we trusted. Our mechanic inspected the vehicle and told us the oil drain plug had been cross-threaded/stripped during installation. We also have the damaged plug in our possession. Even more concerning, Take 5 later provided photographs of what they claimed was our oil drain plug, but the plug pictured did not match the plug we actually have. What should have been a routine oil change left us with a vehicle that was not safely drivable, an unexpected tow bill, additional expenses, and an insurance claim. This experience has completely destroyed my trust in this business. I am sharing this so other consumers can make an informed decision before handing over their vehicle. Document everything. Take pictures. Keep your receipts and parts. And if something doesn't seem right, trust your instincts. We will also be reporting this matter to the Better Business Bureau and pursuing the appropriate avenues regarding the damage and expenses. PLEASE BE CAREFUL WITH THIS LOCATION. I WOULD NOT TAKE MY VEHICLE HERE AGAIN.

Just got a fully synthetic oil change and some new tires from Clarks Tire and Automotive I can't…read moresay enough good things about that place. I did some research on what type of tires my truck would need. When explaining to my guy at the front desk he told me that there's an equivalent tire that is more appropriate for my truck. The tire he suggested was about $75.00 less per tire. I was ready to pay $300.00 more than I had to and they let me know it wasn't necessary. Not a lot of companies put their customers before profit but they really do.

Been here about 3 different times for separate reasons. Great customer service and honest. Dont go…read moreto les swab. Come here