Have been patronizing M P since they were located over on Monroe. Mike has always delivered…read morewhatever was described and has always been honest with us. We miss Tony on the South Hill, but over the years we (our entire family) have patronized all three locations. Sometimes the truth hurts, but they have always been truthful. Love Mike and we hope he runs it for another 30 years!

In February 2025 I brought my 2002 Chevy Silverado 2500HD to Mechanics Pride South Hill because it…read morewas not running right. It had a rough idle, surging and was dying. They called me and told me that it had low compression on cylinder 1 and was going to need a new engine as well as many other repairs it needed. After quoting me a very high price, I declined and proceeded to pick up my truck later that day. When I went to pick up my truck, they again stated it would need a new engine, but when I asked what caused the low compression they stated that they did not know why. After taking matters into my own hands, I found amazing and consistent compression on all 8 cylinders of my engine and a faulty EGR valve that was causing all my problems. After replacing the EGR valve the truck ran flawlessly and hasn't had that problem since. I am so glad I didn't fall for a new engine! I would recommend staying away from Mechanics Pride as clearly they have no clue what they are doing. Thanks for nothing!

Steer clear of C&H Foreign Auto or be taken for a ride…read more As a business founder, a manager, and a lifelong Audi owner, I know exactly what industry-standard service, competence, and customer care look like. When you look for a reliable mechanic, you naturally want honesty and respect. As you read about our devastating experience below, you will quickly find yourself deciding to avoid C&H Foreign Auto completely. The existing reviews characterizing them as cowboys, crooks, and rip-off merchants are tragically accurate. This nightmare centered around my 16-year-old son, a 4.0 student at his high school and a volunteer member of a civic youth organization. He worked incredibly hard to save for his first car, a 2001 Audi TT. Unfortunately, taking it to C&H Foreign Auto for a simple "hot smell" resulted in a heartbreaking lesson in predatory business practices. We approved an estimate for $2,408. However, after the technician began working, the Service Advisor called with a staggering ultimatum: Pay an extra $567.77 or take the car back in a broken, "misfiring" state - you already know that the car was not misfiring when we took it in! But this was just the beginning of bill inflation. Manufactured Problems: The shop's own diagnostic report from 9:07 AM on the day of service proves the car had ZERO ignition faults or misfires when we dropped it off. Their technician broke the 25-year-old wiring connectors while disassembling the engine. Instead of taking professional responsibility for the damage they caused, they held the vehicle hostage and forced a teenager to pay to fix their mistake. When you carefully review their billing practices, you will recognize why it is essential to protect your vehicle from this shop: Extreme Markups: They charged $360 for four plastic connector clips (Bremi pigtails Part #219037005). These exact parts retail for just over $32. So nearly 3x market rate and more than the cost of a brand-new complete wiring harness... This is predatory. Similarly, the thermostat (Part #314187D) and coolant were marked up significantly beyond standard margins. Labor "Double-Dipping" & Double Billing: They charged $1,083 in labor for a valve cover gasket, then added $208 more to fix the wires right next to it. Since the engine was already apart, charging full standalone labor for the second task is egregious "double-dipping." Furthermore, they inexplicably charged us twice for a single gasket cover. Inflated Hours: They billed 3.5 hours for a thermostat, for example, even though industry-standard guides (AllData) show it is a 2.2-hour job. Appalling Customer Service and Intimidation: At the shop, I witnessed something that shook me to my core as a husband and business owner. My wife, standing just over 5 feet tall, calmly expressed her meticulous research into industry-standard rates, times, and costs of each part number they used. In response, two burly auto-workers bullied her. They were argumentative, condescending, and intimidating. I would instantly fire anyone in my business who treated a customer with such appalling disrespect. Even when presented with undeniable proof of double-charging and inflated labor, they refused to reduce the bill a single cent. The Aftermath: To add insult to injury, after doubling the price of the car with their extortionate bill, we drove away only to find their shoddy workmanship made things worse. They snapped off part of the bumper. The original "hot smell" is still completely present. The car idles harder than it ever has before, has a noticeable judder, and drives far worse than the day we dropped it off. Our son does everything right - grades, community service, and working hard for his belongings. Seeing a "professional" shop take advantage of him is devastating. As you absorb this information, allow yourself to never consider them for any work on your car. Save yourself the financial loss, the bullying, and the mechanical sabotage. You will feel much more secure when you take your business elsewhere and leave C&H Foreign Auto the absolute pariah they deserve to be.

C & H Foreign auto repair (Crooks & Hustlers)…read more Predatory Pricing and Billing for Damage Caused by Technicians I am writing this to warn other European car owners about the billing practices at C&H Foreign Auto. After reviewing my invoice and their own diagnostic reports, I found evidence of extreme parts markups, inflated labor hours, and charges for repairs to parts they broke during service. 1. Charging the Customer for Shop-Incurred Damage I brought my smooth running 2001 Audi TT in with NO misfires and NO ignition codes (confirmed by their own diagnostic report performed at 9:07 AM on 3/16). During the valve cover gasket repair, the technician broke the 25-year-old plastic connectors on the wiring harness. Instead of taking responsibility for the risks of handling an old harness, they charged me $567.77 ($208 in labor and $359 in parts) to fix what they disturbed. Upon picking up my vehicle I noticed the bumper had been broken also and told Brandon. 2. Astronomical Parts Markups (Bremi Part #219037005) The shop charged me $89.85 per ignition connector. These are Bremi pigtails (Part #219037005) which retail for roughly $35.00. Charging a customer $360 for four plastic clips--nearly 3x the market rate and more than the cost of a brand-new complete wiring harness--is predatory. Similarly, the thermostat (Part #314187D) and coolant were marked up significantly beyond standard industry margins. 3. "Double-Dipping" and Inflated Labor The labor billing at this shop is highly irregular: The "Overlap" Issue: I was charged 5.2 hours for the valve cover/tensioner seals and ANOTHER 1.0 hour for the connectors. These parts are in the EXACT same location. Charging full standalone labor for every item instead of adjusting for overlapping access is a "maximized billing" tactic. The Thermostat: They billed 3.5 hours for a thermostat. Industry-standard "book time" (AllData/Mitchell1) for the 1.8T engine is ~2.2 hours. They exceeded the standard time by nearly 60% while already having the car disassembled for other work. Diagnostic Fees: A $355.16 diagnostic fee is nearly double the rate of other specialist shops in the area. 4. The Bottom Line I was quoted an "approved amount" of $2,408.49, yet my final bill BALLOONED to $3,454.51. At a premium rate of $208.37/hr, you expect specialist efficiency. Instead, I received novice-speed labor billing and retail parts markups that are frankly insulting. If you value your wallet and want a shop that takes responsibility for the parts they handle, look elsewhere. I will be filing a formal complaint with the BBB and the Washington State Attorney General's Office regarding these billing practices. 5. Don't take your car here! Ask for exact item/part numbers and where they purchase from.

My 2013 Jeep was diagnosed and repaired for an honest price, very happy and will use again as the…read moreneeds arise

I got a very reasonable price for the break job I requested for the quote for the job I will be…read morehaving it done for this job for sure

Fast, friendly service. I believe I received high quality service at a reasonable price. I have no…read moreproblem recommending this service garage and I will gladly go back whenever I need auto repair.

I have been here several times and they always treat me well. They send an email with all the…read moredetails of the service and suggested procedures.

IYKYK! Cheers is a FANTASTIC automotive repair facility! They fixed my vehicle for a fraction of…read morewhat the dealer would've charged, they are friendly and courteous, and the whole process was relatively quick and easy! What more needs to be said? Check with Cheers the next time you need automotive work. I doubt you'll be sorry. Cheers to Cheers automotive!

Friendly, helpful, and HONEST! What more could you ask for, you say? No price gouging, that's what!…read moreIf you need repairs go here before you go anywhere else, even if you want a second opinion. You won't regret it.

Trouble-shooting a difficult electrical problem with my Toyota Tacoma's cruise control. Now works…read moreperfect. Knowledgeable, friendly folks. Neat and clean facility. Excellent service. Reasonable prices. Would highly recommend them.

So this is the second time I have had a pleasant experience with this shop. Over this past Easter…read moreweekend I attempted to replace my transmission cooler lines that they previously informed me needed to be replaced because they were leaking. Attempted the repair on my own, but was unsuccessful due to bad parts. After contacting multiple shops, this place was the cheapest and they gave me a week for a time frame. I had it towed there on 4/21 and was told it was scheduled to be worked on 4/22 and ready for pickup on 4/23. About 10 am on 4/22 they contacted and informed me the car was finished. I'm glad I found a great local shop!

Expert Alignment & Brake is such a wonderful shop. I always recommend this place to my friends and…read morefamily. They're very honest and I appreciate them so much! They're reasonably priced, are very knowledgeable and friendly as well. I recently had gone through some medical issues and ended up bringing my truck in because it was making noises. It had been a few months since I had driven due to a surgery. (I totally forgot to turn off my 4x4 since the last time I drove it was in the snow) They could have taken advantage of me but they didn't. They called right away and had me come pick it up and we had a good laugh. Another wonderful experience I had was when my brakes went out on my vehicle, they called me the same day and told me they actually found a warranty at the dealership and due to the warranty it would be at no cost if I brought it there. I couldn't believe how honest and for the people they were. They even provided me with the code for the warranty. Again they're the most trustworthy shop I could not recommend them more! They have great communication, are trustworthy, and are reasonably priced. My go to mechanics! Thank you Expert!

I went in thinking I was going to need something major fixed on my 2015 Forester XT with the…read moresuspension or alignment because of a loud consistent noise I had at high speeds on turns.. Mel spotted the problem where the tire was rubbing, he adjusted the wheel-well & said, "Drive it and let me know" turns out that was it! Home with a fixed car and no bill to show for it! He even opened up 15 min early for me because he saw me waiting. Thanks for keeping it real & really expert!

The service never fails. Quick, efficient and nice. Would be full five stars but when I got there…read moreafter 8 (when they open) the technician was eating breakfast and I had to wait. When you open you should be open. But like I said, great service. I'll be back again.

Great honest staff that provides efficient, reliable, and high quality service. Will use every…read moretime I I need car repairs!