In the summer of 2024, after cleaning one of my double-hung living room windows, a part broke and I…read morecouldn't either keep it open or easily close. We called around in Hampton, landed with Patrick's Glass, who didn't "have the time to come out and look." So, we took down what we knew to write, the broken part and brought it to the shop. The shop person had a part on his desk that looked very much like the part we needed but explained that they would need to come out to look at the issue. "We don't have the time to come out." He referred us to a handyman he knew; whom we called who did come out. Carter Britton, the person, came out and never followed up. We called him multiple times, either no answer or ignored. Now, a year plus later, the window issue is not resolved, and it is getting cold. We need this window to work, and it looks like we need it replaced. We will not entertain the idea of Patrick's Glass any longer for the disappointing experience with his business. We can't even get a ballpark figure for the repair or replacement, as it requires someone to inspect and do the work. We are still looking and again starting fresh. No recommendation for this business, we are not recommending the business and sure will never call them again.

Patrick's Glass came to my rescue after their closing time. Ryan was close by and was able to fix…read moremy double-hung window that wouldn't stay closed. Really appreciate the neighborly help! I have had window glass replaced with Patrick's also. I got quotes from other local companies but Patrick's was reasonable, helpful and professional. Thanks Ryan and Danny! Would highly recommend Patrick's Glass - good people!

They swiftly replaced my windshield and at a good price. They reprogrammed the sensors as well.read more

Had a round glass made for top of a table. It turned out great and even carried the side table out…read morefor me. Cost was great and I was very happy.

Mr. Mike and another tech came the first time, evaluated the problem with one of our Livingroom…read morewindows and suggested 2 pieces in the window track went missing; the last window cleaning the window was off balance and I missed the proper fit to shut it. Mr. Mike told me that he knows exactly what it needed and that the pieces have to be ordered, then he'll call to make an appointment to install them. That appointment was this morning. They came before the time they set up, surprise but a good one. The pieces were installed professionally, then we were educated on how to know when the window is off track to close it after cleaning. Little known secret to us. Mr. Mike and the tech are an asset to their company, friendly, diligent and punctual! We appreciated their expertise and education. Would use them only from now on. Thank you, Goodman Glass!

so this is a classic example of why local businesses founder. poor front office connection to what…read morethe customer clearly communicates what they want. ordered Friday juneteeenth hoping to have by close of business, but not a word till I called today to find it was ready for pick up. when I pick up, I find my custom ordered plexiglass is the correct size, but the corners were just smoothed ILO radius as requested. Though slightly more expensive, Amazon would have delivered to my door AS ORDERED today. goodman is name of a hundred year business, but provide service of a crappy customer service center that'll die on the vine soon. C-ya Goodman.

I bought a china cabinet and when transporting it into my home, I didn't think to take the glass…read moreshelves out, so one of them busted in transit. I went two years with only one shelf on the top portion. I called Churchland Glass, and they said they could make a glass piece, so I drove up there and spoke to the receptionists. They weren't the most friendly initially- I actually felt kinda awkward coming into the shop, but once I talked with them, it was okay. They said they couldn't have it done that day (a Friday), but it would be done by Monday most likely. It was done on the following Monday, and it was under $5! We definitely thought it was gonna be $10-$20. When I went to pick it up, there was a much friendlier vibe than the initial visit the first time I went in. Anyways, I'm so happy to finally have the full shelf, and they did a great job!

A house window of mine broke and when I called the installer he explained that particular window is…read morenot made anymore. He recommended Churchland Glass. They were wonderful - they called me with the estimate and it was ready the same day!! They put new screen in the screen window frame that had been torn AND replaced screen in a sliding patio door! Great customer service and great prices!!

They Installed my shower doors 4 years ago. Terrific installation but recently a hinge screw came…read moreloose causing door to hit as it closed. Made 1 call to Kimberly had 2 men here by noon next day fixed it very fast very reasonable charge too. Fast honest reliable service I'll use them for any glass and mirror issues. Highly recommended!

From the owner: We specialize in a customer-focused quality driven results for our customers. Whether you're…read morelooking to update a bathroom, or add beautiful glass shelving or mirrors to any other room in your home. We're you #1 choice.

They did an excellent job replacing my windshield. However they tried putting the blame on me for…read morethe broken mirror mount. It kept falling off the button on the windshield.

They don't seem to communicate the status of your work placed there like I believe they should…read more They said they called me a couple of times but left no message??? Nice folks but kinda leave you hanging.

It's a small and simple shop. The woman (owner?) was very kind and helpful. The work that is sold…read morethere is stunning. They have classes available as well. If you are looking for a unique gift this could be a spot to check out. That's all I can say. Nothing bad, all interactions were positive. Beautiful work!

Found a great holiday present and the shop worker was helpful. Would shop here again if I was in…read morethe area.