Kaddee from Armac was so friendly and helpful to us. She was great at communication and took her…read moretime to answer all our questions. She knows the field well and did her best to find the right insurance with our requests. Kaddee is great to work with. Thank you!

Great customer service. I was informed that as a business policy holder my rates had been raised…read moreand immediately Haley contacted me and told me she was already requoting my policy. Jennifer Britzman is amazing as well, she is personally delivering some paperwork that I need from their office. The customer service is off the chain.

We have had Armstrong Fairway for many years. We highly recommend this business for your insurance…read moreneeds. They are helpful and nice to work with!

Rebekah I was not only friendly every time we spoke on phone she conveyed a genuine concern. this…read more"comfort and reassurance" allowed me to rest assured that she would get the unique insurance application done. friendly concerned and helpful with response times to questions, emails fast. thanks Armstrong

Azmi is awesome! I've gone to him twice in need of affordable insurance and he did just that for…read moreme. He's a man of his word save me money and he was very fast I recommend him to anybody and everybody.!Professional and trustworthy!

This place is getting 1 star from me and honestly that's pushing it. Horrible!!!! They have one…read moreperson doing the DMV distribution of tags and unfortunately when that person goes on vacation everyone around there has a dumb look on their face and all they do is roll their eyes and are no help....but they will charge you $49 to get your tags to you and nothing. I'm assuming the manager in charge of the Victorville office should turn off her Samsung message retrieval because I've been trying to contact her about picking up my tags and all it says is read and no response. I am going on 3 days trying to get my tags and they are being very unprofessional. You asked to speak with the owner and all you have is people side tracking you and I really don't think the owner of these individual insurance companies and know what's going on or how rude his employees are. Update finally got a response and at once again beating around the bush when I should have had the tags two days ago instead I get you can pick them up after 12 p.m. when this person told me exactly that I could pick them up in the morning I will be reporting them to the Better Business Bureau as of tomorrow at 9 a.m. and trying to contact their owner who mysteriously doesn't exist

I was helped by Sara Blackmon. She was wonderful to work with. No problems (unlike Geico that put…read moreme through the hoops then turned me down). Just a couple pictures and a few questions and there you go - insured. Thank you Sara for all your help.

Such amazing customer service from the start. I was looking to switch my home owners insurance and…read moregave vineyard insurance a call and I'm glad I did. Sara from the get go was kind and professional, she answered all of my questions and made the process so easy to switch my policy. I will definitely be vineyard insurance services from now on. I highly recommend other people give them a call if you are looking to switch and save some money.

I spoke to David Ivester, from Kennedy Insurance, he was so helpful very soft spoken and helped me…read morewith all my needs, Thank you David, I was so stressed with finding a New Agent you made it so easy for me I appreciate it very much and it met my budget.

Agent David was very professional, very quick with his quotes and responded to all of my questions…read morein a fast time frame. He ran several companies to get us the best price. I highly recommend him for all of your insurance needs!

Our family has used Massey Insurance now for several years. We are so very happy with their…read morecustomer service. Amber and Nichole help us with our policies and are always very quick to respond to our emails. We trust them with both our automotive and renter's policies. We shopped around before switching to Massey and their prices were the best for the coverage.

Massey insurance has been with us for years! Truly the best…read morecustomer service Professional, understanding ,caring and modest. I consider this TOP NOTCH! Thanks to Salina, Jill & Kristen who have taken care of every need with promptness. They are out there to take care of me and you also.

Awful service, even worse human beings. I suffered a medical emergency and have been in and out of…read morethe hospital for the past several weeks. I was a day late on my payment and requested aid from my agent Sherry Lutz (who is a nightmare to begin with). She was short, uncaring, and refused to even understand what was happening in my life. She then said we had to underwrite my insurance again to reinstate. I ended up speaking with Karl, the owner, who seemed sympathetic at first. He assured me that he would contact me immediately with an update. He never called me back, and the next day I followed up with an email. I received a very cold email back stating that I was not going to be reinstated by Mercury even though I was never told I wasn't going to be reinstated to begin with. After a couple of emails inquiring as to what was happening, he refused to respond because he and the rest of the staff knew they were caught in a false statement. After speaking to the person who initially referred me to them and other clients, I realized that others had the same issue that I was having and had left Keycity years ago because of the horrific and subpar service they received. I ended up sending a follow up email requesting my binder and file so that I could review it and provide it to a new agent. That's when things went off. Karl stated that he was refusing to provide me with my file, my binder and my information because it was his to keep. He then told me not to contact the company and then threatened to cancel my home insurance along with my already canceled auto insurance. He was threatening and aggressive. This company does not care about the consumer. They drop the ball and are afraid to admit it. I have been forced to report them and file a formal complaint to the department of insurance. It was not too much of a surprise to discover that I am not the first to file a complaint against them. Please avoid this company at all costs.

Spoke with Daniel today at Key City Insurance. What a gem. Customer service was on point. He pulled…read moreup all my information and helped me in a timely manner. We need more Daniels in the customer service industry PLEASE!! I've used them for years, Daniel is my new go to!

Another 5 stars for this wonderful agent ! It's all true Jennifer is amazingly helpful , went above…read moreand beyond to help with my insurance needs. When moving from a broker with farmers she was able to save me over twohundred! On my 6 month policy!! I have life, home ,and auto with Jennifer and won't go anywhere else ! They have a dedicated staff and are always willing to help ., and get this she will answer your calls or call you back !!! Amazing!!! Thank you Jennie !!! So if your looking for an honest , reliable, helpful, upfront broker who takes her job seriously. You found one .

Jennie and Fabiola are the best in the business ! They work well to get you the best service you…read moreneed. Amazing customer service. Best deals in San Bernardino county! I highly recommend all my family and friends to Jennie:)