I dropped my glasses off on May 8. The lenses had formed a crack in it and so they needed to be…read moreexchanged out so from what I understand they sent the frames back to have the lenses replaced. I called the store about a week and a half later, I was concerned because the first time she originally sent them off, they came back within a week. So I called Jilda and she wasn't in that day. Sarah was so she took a message and said that she'd have Jilda to call me back since she was the one that originally took the order and sent them off that day. She put them in a plastic bag and I never saw them after that. They were a pair of coach leopard print frames, ,but it was a purple color. So anyway, I gave Jilda a call because I hadn't heard back from her and it had been 3 days she actually answered the phone that day, and she said that she didn't have my glasses and basically I'm like what do you mean you don't have my glasses she says I don't have your glasses here so I'm like really concerned what happened to the glasses? did they never make it back from the Lab. Did they go home with somebody else. Did they get thrown away. I don't know what happened to them, but I don't have them. Because I never made it back home with them. So they have to be at the shop somewhere. She put them in a bag that day in front of me and I never saw them again. and it's because they were sent back to get the lenses and I don't think they ever made it back to reading glasses to go. but the frames were $250 and those were irreplaceable because they were given to me by my mother before she passed.. it's been three weeks now so it doesn't look like they're gonna give me a refund or offer another solution because they haven't called me and it's been 3 weeks so I think I'll be contacting an attorney. I hate to do this to a small business but after you try all options to try to work things out and they don't call you back. It's not very much you can do. Especially when you're out so much money.

I love going to Reading Glasses to Go for my glasses. The staff is ALWAYS very helpful helping me…read morewith finding me the perfect pair as I have an obsession with glasses. I have bought in about 20 pairs of glasses with a no line reader. (Because I always end up losing a pair when I go out).Jilda always calls me when there is a sale and when she gets a new Design of glasses in she is sure to have me try them on.I would recommend them HIGHLY!!

Came in to purchase Cartier buffalo horns with my cousin. Walked in and was greeted by Carla she…read morewas very friendly and helpful spent about two hours there and she was very patient with us. Paid for out glasses and waited till they came in. Carla gave us a call and help us adjust the frames. Customer service seems like there first priority. Thanks you

I've been coming to Visions Eye Center since I began wearing prescription lenses. They took what…read morecould be a traumatic experience (I had to start wearing glasses) and turned it into a fun event. The frames they carry gorgeous, fun and unique. They are truly a fashion statement. From the saleswomen on the floor, to the quality driven technician and the incredible friendly staff all-around, you're guaranteed to leave there smiling. I moved out of state and purchased a pair of glasses somewhere else. Was so unhappy that I had to get new ones from Visions. I won't go anywhere else. You won't either.

I just got my new glasses today. My experience all together was great. I was attended by two…read moredifferent ladies on two different occasions. The first one that helped me was very knowledgeable. She helped me with the decision making for what I needed with my prescription. It was easy with her help. I got the glasses within a week. They called me, went back and the second lady was absolutely nice as well. She also gave me some feedback and suggestions in case I was unable to get used to the lenses, very informative. I personally had a great experience.

They're probably fine for the average prescription. High index lenses for severe myopia are…read moreextremely think and need to be shaved down. They did not attempt to shave down 1 mm thick lenses with an index of 1.74, which is the highest possible. I sent them back and 11 days later, one lense was shaved down significantly more than the other, leaving them noticably lopsided. I will not use them again, as they can not handle the high index lenses. I recommend Institute Optical on S. Wheeling in Tulsa for high index prescriptions. This was a $375.00 mistake. The staff was ok, but not experienced in high index lenses enough to know what to expect from their lab.

Michael Trainer does an excellent job satisfying the customer. Prices are very competitive. Many…read moretimes people have issues with progressive lenses and so did I this time. Michael worked with me and in the end changed my lenses 3 times to satisfy me. I will definitely be back and you should give them a try.

Here's the main problem. I made an appointment with Dr. West for an eye exam for CONTACTS. After…read moreasking him before he started the exam to make sure it was for contacts he straight up told me that eye exams for glasses and contacts were the same thing (should've been the first red flag that he wasn't gonna do what I asked and that he was scamming me, but I was tired and naive so I trusted his word) and ended up giving me a prescription for glasses. I was told over the phone twice that the price would be around $80, but instead was charged $95. Another thing I noticed was the wait time. I came an hour early to my appointment since I was driving straight from Norman to South Tulsa Optical and had everything filled and done, but I still ended up waiting 20 min past my appointment time when another lady, who came in the same time as me and was filling out papers too, was taken in by the doctor in less than 5 minutes just after turning in all her papers. Honestly the whole experience while in the office was not at all bad, but just the aftermath is what did it for me and straight up was a scam.

Great care received here - had eye exam squeezed me in to use benefits before expired!!!…read more Thorough check of my eyes and vision and explained in detail everything. Answered all my questions, felt so reassured my eyes were in the best care. Ordered contacts and they feel great! Larger selection of frames as well. Staff was friendly and so nice. Facility super clean. Entrance is a quick turn but plenty of parking.

Reasonable prices, eye drs and front check in girls are so nice and helpful except for the Check…read moreOut girl. I am seriously in disbelief I was going to pick up my contacts and I called to see if they could of been run out to me because I do have a kid with special needs and the girl proceeded to say "it depends if we have patients or not" I explained to her that I was thinking it was a fast in and out thing I didn't have my kids stroller with me and I didn't wanted to leave him in the car she proceeded to say "well it doesn't take long to pick up the contacts either". I go in there was no one in the lobby the other girl was so sweet and nice she literally said "well could of taken them out to you" I told her I called but whoever I spoke too said "no" she apologized and said I'm sorry call again a second time next Time. having a kid with special needs is not easy and sometimes I wished things were a little more accessible but unfortunately they are not.

I have been wearing glasses for about 30 years and Dr. Dudley has been the Best Optometrist that I…read morehave had. I have been to many other Optometrists and she is the first Doctor to actually put me and leave me in a prescription that is right for me. All other Optometrists have ever done was move me into the next, stronger prescription, even if it had not changed much. They were just selling glasses. Dr. Dudley and her staff have been very friendly, attentive and take their time with their customers. I know I can go online and buy inexpensive glasses, but choose to buy good quality glasses and contacts through this office because they care about their customers.

I came across Hicks Brunson via their YouTube Shorts where they explain all about the Transitions…read morelenses and others. Such good content, and answers so many questions. That said, I still had tons of questions so I reached out via phone. They spent 30 minutes on the phone, discussing my needs and provided me with 3 written quotes for various combinations of lenses that would work for me. I was amazed at the level of knowledge and care that was provided. The whole process was very consultative and didn't feel like sales pitch whatsoever. I am forever grateful for the help they provided I wholeheartedly recommend this establishment.

Outstanding service from Becky Joe at Hicks Brunson Eyewear! I placed my order over the phone, and…read moreBecky Joe made the entire process smooth and stress-free. She was incredibly knowledgeable, patient, and attentive to every detail--even helping me choose the right frame style and fit without seeing me in person. Her professionalism and warmth came through clearly, even over the phone. It's rare to find that level of care and service remotely, and she truly exceeded expectations. Highly recommend working with her! THIS IS THE PLACE TO GO FOR FRAMES!

Went to three eye glass repair shops who could not fix my Gucci frames. Gucci would not even look…read moreat them because they held prescription lenses. The last repair shop handed them back to me in pieces. If you need a repair, go see Ki! She is very sweet and put my glasses back together! I am wearing them today. Also got my own prescription glasses from this place and I love the frames!

We have been coming to eye to eye family vision for a couple years and only continued because of…read morehow great Dr. Morrison was. The office staff on the other hand are rude, impersonal and all around not great to deal with! Decided to find another eye doctor after calling to schedule and yet again the office staff were abrasive and just not very kind. They have always seen all three of my children at the same appointment but today informed me they can see two at a time, which is fine, that is how a lot of dentists and eye doctors are doing appointments but how she told me, the tone, the verbiage used, was just rude!