I didn't even need an eye exam or new frames; I just needed to get my favorite pair of glasses fixed, and Empire Optical did it so easily and for free! As soon as you walk in, you're met with a massive selection of beautiful frames, and what I think is super unique about their store is that they're pet-friendly! They had two dogs, Elton and Bowie, wandering around while you shop, and they're so sweet. Everyone was very friendly and helpful, and I'm looking forward to going back for a new pair of frames in the near future! read more

Empire Optical - Eyewear & Opticians Near Me - Tulsa, Oklahoma

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Went to empire optical today. Walked in wearing my glasses but one side of them was very delicate because I had stepped on them. The last said if the hinges weren't broken she could fix them. They were not. She took them apart then brought me two ear pieces from other regular glasses and said she could replace my Gucci ones with those. She said they cannot be fixed. That's not what she said first. Then she handed my glasses to me in pieces. I can't even wear them at all now. So don't buy Gucci frames and don't go to empire optical for repairs. read more

I highly recommend this place!! I had two pairs of sunglasses that needed to be fixed (one the glass popped out and the other was missing temple). I popped in Thursday afternoon and Carol was able to fix them both perfectly (for free - which I was not expecting)!! I was in and out of there in 10 minutes. Empire Optical is amazing!!! read more

Empire Optical has been our eyeglass store for at least 30 years. They have never disappointed us! Both my husband and I love their choice of glass and even more how they take care of us after the glasses are made. My husband's disability took him to a wheelchair while he was in his 50's. Getting him in and out of the vehicle became more difficult so the staff readily agreed to come out to our van to fix his eyeglasses when they need adjustment (which is probably every 2-3 months!) Recently, Kayla has been the "runner" and has taken care of his glasses. She didn't mind the extra effort and was so sweet to both of us while she did the repair. Empire knows how to add the personal touch and we highly recommend them! read more

Great and exceptional service by technician named Jonah! I was extremely impressed with the store and service.

I was in town for business purposes, and in one of my finer moments, I sat on my glasses accidentally and popped a lens out, bent the frame and blew out a lens holder. I visited Empire Optical and Kayla took one look and said "oh no worries, I can repair that!" And repair she did!! I thought my glasses were goners and I'd just have to squint for the rest of my business trip. Fortunately, Kayla repaired my glasses, made sure they were adjusted to fit my face and to top it all off...the repair service she performed was no cost. The staff were extremely friendly and the store was very, very clean. I'm really thankful for Kayla and Empire Optical, and I highly recommend to anyone! read more

I have been a fan of Empire for several years - they are my go-to place for sunglasses. They recently completed a new building so their new space is roomy and well-lit, both from the lights and the natural outside sunlight. Spaced over a couple of years, I have worked with Pamela - super friendly and very knowledgeable. She wanted me to like my sunglasses choice, not just be ok with them. Had to order the style because they only carried 4 styles of Coach sunglasses - they arrived in less than a week. She made a couple of adjustments and I went on my way! This was a few years ago. Went in last Thur 8/15 to reorder the same paid since I sat on my glasses and sort of smooshed them. I was able to bend them back but definitely wanted another pair since the lenses were also scratched up. She called their vendor who sadly informed us that Coach no longer made that style but advised several other similar styles. Pam ordered a couple of styles so I could try them on. My face is very wide so it's hard to find sunglasses that fit my face well without them looking very masculine. They called today to inform me that the sunglasses arrived so I could swing by and try them out to pick out the pair that I like best, as well as fits me best. I also picked up a pair of Ralph Lauren since all sunglasses are $50 off for the summer. If you need new sunglasses, this is the time to shop, especially if you have a FSA card. :) read more

This place is a gem, stopped in looking for glasses and was pretty unsure of what I wanted. The team of Sage, Lynne and Pam guided me thru the process of narrowing down the size, shape and color and helped me find the perfect pair. Best part was they were super low pressure and made the process easy. I was particularly impressed that they grind their own lenses and work with you to get the perfect fit. read more

I was asked to be helped within a minute of my arrival. The staff, namely Sage, was very knowledgeable, and the selection of my glasses was a collaboration between the two of us, for which I am most grateful. Everything seems expensive these days, but what I needed was $1.490 from an on line vendor, so I went to Empire and received more total features, at no extra cost to me (like blue light filter) for a grand total of $970!! The store is very new, and modern, with kid's zones, etc. You won't go wrong with these folks. i read more

They are still pretty nice and helpful people. Big selection of frames, most in the higher end in cost. They will be moving to the new strip center they are building beside and behind the current location. Their repair person has been there a long time and is always fast and efficient. Currently they don't take Community Care insurance, so they gave me a 10% discount. They are expensive, but service is fantastic on repairs. read more

Empire Optical - Eyewear & Opticians Near Me - Tulsa, Oklahoma

Five stars all the way!!!!! Pam helped my husband and I get exactly what we needed in eyeglasses. Communicated our needs to her and issues with glasses we now own. Covered everything from adjusting glasses to getting exact frames and measurements for new ones. Both of us left store excited to receive new ones and confident in choices made. Such a fun experience!!!!! read more

EVERY time I go here the staff is amazing (my joke is because my glasses, clear and shades, must be just right due to my severe eye sight issues they will hate me) but without fail the people have gone out of their way to make sure my glasses are just what I needed. This time was no exception and the sales person Pam went out of her way to ensure that she did everything to make my glasses what they needed to be. She took the time to do all the measurements and even made sure with one of the lab techs that my glasses would work. Pam and others like her are why I will continue to go back. (Even if they hate me LOL) read more

I can't recommend Empire highly enough. Today Sam and Pam helped me and they did a fantastic job. They have a great selection, great service, fantastic employees and fair prices. Give them a shot. read more

I came here years ago, but at that time they didn't file insurance. I heard they now take insurance so I decided to see if I could find some new glasses. When you walk in it kind of feels like an old timey places with frames everywhere. I hate eyeglass shopping as it always so hard for me to find the right fit. I was greeted immediately and she began the search with me for the perfect pair. There was a nice selection with varying price ranges. She explained all the options with the lenses and I placed my order. It did take longer to get my glasses as I ordered progressives so I can't speak to normal turnaround. When they came in, I was sent to the back and a sweet gentleman explained getting used to progressives and made necessary adjustments. He said to come in anytime for adjustments if needed. The staff here is so friendly, I will be back. read more

Empire Optical - Eyewear & Opticians Near Me - Tulsa, Oklahoma

Evan and the Empire Optical team are incredible. So helpful, pleasant to work with, and patient. Loved their selection of frames and quickly built my pair of glasses. read more

Staff was amazing! Short wait time and friendly. I came in because I sat on my glasses and they were able to fix it for me (an adjustment) for free! I will definitely return for anything eye or glasses related. read more

The absolute best experience. I have been a customer for years and have always been satisfied. But, they have gone above and beyond considering the new standards during the pandemic. I purchased glasses and sunglasses and even though I was out of network they gave me a great price. Doreen was awesome! You have a customer for life. thank you! read more

I am an octogenarian, but Pam made my choices so easy, right, and fun for me. My wife, the same! No other optical store to visit. Thanks, Pam. read more

Carol is beyond wonderful. I am a senior. I bought glasses frames that blend into my face......as they do the furniture when I take them off. Needless to say, I SAT on them. Assuming it was a permanent condition but hoping that it wasn't, off to Empire optical and Carol I go. Very nice, quiet spoken Carol advised me that it might not work. BUT, with her gentle expert hands she returned the stem from its' 180 degree deviation to its' original place. She saved the day and was kind and generous to boot. (I was giving myself quite a talk doing something so stupid). And to boot, as I was walking out another kind lady (really wish I had gotten her name) gave me a wonderful tip. As the glasses are hard to see when off, try painting the end of the stem with red fingernail polish. You couldn't see when on the head hidden in the hair but could see when off. So simple yet such an important tip. These two people are why my husband and I have gone to Empire Optical for decades as have our children. We would never going anyplace else. Carol is the best!! read more

Empire Optical was a huge help! I didn't own glasses, and had only worn contacts for 17 years. I was needing to come out of contacts for two full weeks prior to a cataract work up. They got me in glasses the same day, that were affordable and cute. Mandy was awesome! I have to say, everyone that works there was wonderful. Very friendly and so glad to help. I was in great hands. I am ready for my workup and though the glasses did take some getting used to, I went back in for a slight nose piece adjustment, they had me go straight to the back and it was free of charge. I could not be happier with the service I received. read more

Liz was most helpful when I was in Saturday to order glasses. She was extremely pleasant. The only reason I haven't left 5 stars is that I have not completed my transaction with picking my glasses up and getting them fitted. The selection and ordering process was top notch! read more

Liz was very courteous and professional in helping me determine which lenses would work best for my prescription. Only took 3 days to make them and they work great and fit perfectly. Thanks Liz!!! read more

Best optical store anywhere ever!!!!!!! Friendly knowledgeable staff and great prices. read more

I love empire they have the best selection of eyeglasses at the best prices. The staff is also very knowledgable and helpful. And although it is not the norm I got my glasses the very next day after placing my order! read more

Outstanding - wonderful folks and super customer service

Empire Optical is my favorite store in the country to go to for new glasses. I spent quite a bit of money on a pair of prescription glasses at a store in New York City, and they were unable to make them fit properly, so I went to Empire, and they made a new pair for me at a fraction of the price. Their staff is warm and welcoming, especially Pam, who helped me with my prescription. Pam is a great listener, a kind person, and she will make sure you get exactly what you need and want. Empire is the best. read more

The very best place around to get glasses and the best service ever! They are kind, funny, extremely knowledgible, and without a doubt, the only place for your eyewear needs!! They treat you like family and always everything perfectly! Evie was particularly great to us the last time we went in.. They are a long time Tulsa family with the very best reputation! read more

I dropped into the store for the first time today with a badly bent frame that I hadn't bought at Empire. Evie, one of the technicians, worked on it for 15-20 minutes, carefully getting it sit level on my face. I was getting ready to pay her for her fine work (it's an expensive frame I was very pleased to save) and she told me there was no charge. What more can you ask? Fantastic service. When I'm in the market for a pair of new glasses, I will be coming back here. read more

For many years I searched for an optical shop with a great selection of frames and excellent service. I found both at Empire Optical. The staff is friendly, professional and very helpful. Nicki is fabulous! She made sure the frames were the correct size and shape for my face. I didn't feel she was trying to sell me just anything. She genuinely recommended frames that suited my face. I am very pleased with my new glasses and plan to be a loyal customer for a very long time. read more

Had a great time at their trunk show/Cinco de Mayo party today. Doreen helped me select the perfect frames which was hard since they have so many cute ones! Great customer service and selection! read more

Fabulous optical store. Knowledgeable and terrific customer service. If you need new frames or just new lens, this is the place to go. I live in Santa Fe and came here to get my prescription replaced. Doreen helped me. She is a jewel as well as the owners. You can not go wrong with this store. read more

Incredible selection. Plenty of parking. Free adjustments on frames, even if you bought them elsewhere. Helpful staff.

I have been a customer at Empire Optical since I started wearing glasses about 17-18 years ago. The personalized service is fantastic! I just bought my first pair of prescription sunglasses, and Peggy walked me through each different type to make sure I got the correct lenses/polarization for my needs. The news specs are THE BEST! Thanks, Empire Optical. read more

Empire Optical is the only place I'll go to buy my eyeglasses. They're an extremely knowledgeblae and inviting group of people that'll treat you just like family. Their vast array of brands and styles make it fun for me to go in and pick out a new pair. Fittings are quick and easy and I'm always confident that I'll get wonderful service done right the first time. I still love the first pair I got from them and wouldn't suggest any other place in Tulsa for glasses! read more

I love the new frames and the lenses were perfect. I liked the lenses so much I took in two other pairs of frames I already had and had them put new lenses in them. Super easy to deal with. read more

I was unable to convince Maryann Hargrove that the prescription and fit of the glasses they made was incorrect. My eye doctor checked them and the right eye was blurry and both far sight and near sight were off...Even then she accused me of telling the Eye Doctor this and the glasses were fine. I am not recommending this place of course but will advise the clients I know of my experience. .You have lost 2 clients so far. This took three trips and 8 hours of my time. Maryann Hargrove told me that she didn't need to check my vision with the glasses as she thought I didn't like her and just didn't trust her. After I brought the glasses back with the eye doctor's letter she advised me I was the meanest person she knew...Sad testimony....And no room for her being wrong, just mad because I couldn't see and was understandably upset. She also advised me she was one of the four top Optcians in OK and owned the store in answer to my request to check the glasses and my limited vision in them. read more