Gardner's Truck and Auto has been a reliable partner in maintaining my old vehicle. They skillfully…read morerepaired my brakes, ball joints, air conditioning system, and sway bar. Now, my vehicle runs smoothly on a daily basis, and I have complete confidence in the safety of myself and my family, thanks to their extensive knowledge and experience in working with vehicles. Their professionalism and respect are evident in their willingness to accommodate my schedule. I genuinely trust their work, and to me, that's the most crucial aspect of this review. I intend to work with this shop for all my vehicles maintenance services. Our next project is repairing an vehicle for my son which we are hoping is road ready by Spring. I'll keep you posted here about our experience. Good luck, but you won't need it here!

Honest and always has done me right thanks to him with this dodge truck my husband has,awesome…read moreplace and honest

I would highly recommend this place! They were so kind and helpful. They were very friendly too…read more We need more businesses like this!

It is nice in this day and age, to deal with an honest shop. I have taken several of my vehicles…read morehere a number of times for brakes, tires, and shocks, I have never been disappointed with the service. In my opinion, fairness and service is rare commodity in this day and age.

Disappointing Experience with Gateway BMW Ducati Service Department…read more I recently purchased a used Ducati and wanted to get it fully serviced, inspected, and ready to ride. I contacted Gateway BMW Ducati because I expected a Ducati dealership to be the best place to perform the work. On Thursday, July 23, I called the service department and left a voicemail. Their recording said calls would be returned within 24 hours. Mine never was. After hearing nothing, I drove to the dealership on Saturday, July 26, where I spoke with a service advisor named Peter. I specifically requested a quote for a Missouri state inspection, an oil change, front and rear Pirelli Diablo Corsa IV tires, and timing belt replacement. He said they were busy, asked me to wait, and after about an hour asked for my email address, saying he would send the estimate later that day. When the quote arrived, it included several services I had never requested, which significantly increased the price. I immediately replied and asked for a revised quote containing only the items I had originally requested, explaining that I was comparing prices with another Ducati dealer. That was the last communication I received. No one returned my original voicemail, no one responded to my follow-up email, and I never received the revised quote I requested. It's disappointing that getting a simple estimate required multiple attempts and still wasn't completed. I'm giving Gateway BMW Ducati 2 stars instead of 1 because everyone I interacted with was polite and courteous in person. Unfortunately, courtesy alone doesn't make up for poor communication and the complete lack of follow-up. Based on my experience, communication and customer service fell well below what I would expect from an authorized Ducati dealership, and I ultimately took my business elsewhere.

I was riding cross country in my 2012 BMW K1600GTL and my front ebd started wobbling. I was around…read moreSTL so i found Gateway. They diagnosed a bad-ish bearing and the tire was cupping. It's riding like polished steel now. Not only did they fix it but it was almost closing time and they got me in and even stayed late. They were very upfront and honest, showing me the issues not just telling me and asking for money. They gave a military discount and asked about my military service rather than just the "thank you for your service" platitude. Definitely hit them up if you need anything in STL.

Best Service Station in South City!…read more When it comes to auto service, I'm all about having a guy. I don't particularly like going to the big box stores for something because it always ends with a big bill and me yelling at strangers. I had a guy in South City, but he's been pretty flaky lately. Therefore, I looked into Advanced Auto Service on Gravois. Mike Silva is a standup dude. A friend suggested that I talk to him about my next oil change, which I desperately needed, and the rest of pretty much history. He is by far the friendliest mechanic that I've ever met. I guess that doesn't say much! Haha. However, he and his wife have been very friendly and helpful. While big box stores will put the fear of God in you, Mike does keep tabs on routine maintenance and makes suggestions for improving the life of your car. He also understands when someone is on a budget. He helped my friend locate a used hood because she had damaged her old one in an accident. Altogether, he is very easy to work with, and I highly recommend his services to anyone in the South City/Bevo area.

OK-customer service, but then annoying to deal with when you spend $1600 on a repair but your car…read moreis still unusable because "it wasn't leaking when in shop." It's fine though! I got $56 back! :-) Out of shop my car worked for one day. Then stalled on me twice while driving. I brought it back and it was another $1200 maybe $900? To fix the problem. I would have just bought a new car if the repairs were more than $2000 initially. I did not have the financial capability to accommodate any price over $2000. I tried to make the $1600 work though because my car is very useful for my line of work. After pulling some strings I was able to cough up the money. Mind you, to repair the car any further it was at least $600-900 more because the coolant can was damaged. But I wish I knew this prior to driving it. Again, it didn't work after a full day of use. But all fluids were checked. I couldn't pay for this again nor could I go without a car for much longer. I ended up bringing the car to car max and trading it in. Again a car is very useful in my line of work so I needed it ASAP. I didn't have a car for about three days while it was in their shop and it really set me back. I called initially to ask for compensation considering how much money I had dropped on the repair. Mike had told me he could tow the car to the shop and try and fix the problem. All I would pay for was the part. The part USED, was apparently $600. I would not pay that money on a 2007 Toyota Prius. Nor would I have the capability to be without a car again. I declined. I asked for a $400 refund Mike said he would call back, never did. Two weeks pass and I drove there again asking to speak to the owner, Mike. He was at lunch. I came back again two hours later, still at lunch. His employee relayed the information and Mike called me back that night right after they closed. (I'm glad they're busy!) :-) Mike was short and demeaning, understandable. I look young and oblivious to the world. It's easy to act like I'm the person in the wrong. And apologized for taking so long to get back to me. He mentioned his lawyer would allow for a good faith agreement. Sure. They gave me the option to either get their auto repair service maintenance thing for a year OR $56 for the initial diagnosis. I'm not planning on living in STL for much longer so I opted for the $56. I understand the work put into my car but I expected some compensation. Not $56 worth of compensation, but it's okay! It's some money back. All in all, I would not recommend them to anyone. I always believed that a diagnosis meant FULL diagnosis. But Mike told me countless of times, "I can't predict the future." Because I guess you're supposed to be able to predict the future rather than addressing the problem before it surfaced in the future. Maybe I was just one of the unlucky ones but you're free to give them a try. I ended up getting a new car, one star for a great oil change though!

I just stopped in to World-Wide to ask if they thought there was any way to fix my 89 Ford truck…read morehood that had flown open. They came out and had me pop the hood, showed me what i needed to do to fix it, and they did a temporary fix so I could get it open till I got hinges for it. They bent over backwards to take care of me, and when I asked how much I owed them, they say said "no charge, we were glad to help". I will take all my repair business, mechanical and body work to them from now on. Check them out!!

Once again a shout out to the team at worldwide car service. Just picked up my Mazda CX5 and the…read morebody shop did an amazing job!! This shop is the Best!

This is a small, three bay operation, and at first you think you've been dumped back into the 40ies…read morebut this place is better than any Honda shop I've ever set foot in. My 1994 Honda has 274,000 + miles on her and runs like a top. I have a problem, I take it in, they figure it out (VERY INEXPENSIVELY), I don't have to buy a new car and deal with car payments. It doesn't get any better than than. These people are MASTER MECHANICS and work on every make of car. Try them out next time and save yourself some money and frustration.