The best customer service I've ever dealt with In the auto repair business. Every step of the…read morerepair process I was called and given an update. I cannot say how professional this shop is. My car was repaired beyond my satisfaction, and in an extremely timely fashion. When I picked up the car it had been thoroughly detailed. They handled all the correspondence with the insurance company of the man who hit me, I took my car in, they repaired it and I picked it up. This is the second vehicle this company has repaired, and both times beyond my expectations, Chuck A. Imperial, Mo.

My family has been a loyal customer of Steve's CARSTAR for years because their work is always…read moreexcellent -- but what they did for me last week went far beyond car repair. I realized I had accidentally left my passport in my car the day before an international trip -- on a Saturday, when the shop was closed for the weekend. By that time I was already in Houston with a boarding deadline the next day. The owner, Heath, saw my urgent email while out of town and arranged for Mike to retrieve the passport and meet my family at 10:30 p.m. so they could get it to me in time. Their kindness and willingness to help went far beyond what anyone could expect. Truly exceptional people -- thank you, Heath and Mike. I will never forget your kindness.