Highly recommend advanced septic. The crew is super knowledgeable and professional. The job was…read moredone above and beyond our expectations. Do not hesitate to call for your septic or any plumbing needs.

John Ferdetta He has only been in business for approx. 5…read moreyears. Josh at Precision Septic gave me a bid of almost 6,000.00 cheaper and Mr. Ferdetta. He only had hateful things to say about them and all the other Septic Companies in the area.  John used his NAWT President title to bully us into using his company insuring us that he had inside intel on all the other business, that he had the only reputable  Septic Company in Otero County. All of which is false and untrue. I did not use this company and will never be intimidated by a bully. Please BEWARE and do your research on "Advanced Septic AKA Quest 4 Corporation".

My wife and I needed some work done to our septic system and there was a time crunch…read more We called JRG and Ray immediately picked up the phone. Ray came to look at our system, gave us a quote and told us when he was available to do the work. Ray explained everything in easy to understand terms and let us be involved as much as we wanted. We are very happy with the whole experience of working with Ray and his team.

I have to say if I could give 10 out of 10 stars I absolutely would. "Ray" Ramon T has to be the…read morebest of the best! I called him from out of state for home inspections, not only was he professional & kind, he explained everything to me. Scheduled within a few days & even followed up after the inspection. Hes the inspector to go to! Thanks Ray!!!!

Let me start by saying i absolutely hate living in an area where you have to think about/remember…read morethat you have to have your septic emptied. This is the second time, since living in Ruidoso, NM that I have gotten caught with a full septic and my bathroom and shower back flowing. This time was on a Sunday and after a 1/2 hour of trying to figure out what I was going to do I decided to try to reach out to septic places near me. The first two did not answer their phones as I was sure they would not. BUT to my absolute surprise Mountain Top did. . When I explained what was happening he said he thought yes it was septic and looped in one of his guys to the phone call. Never did he treat me like it was a bother and how dare I call on a Sunday. When he looped one of his guys in, he happened to be shopping at Walmart, again it was a Sunday. But his guy was very upbeat and said he would check out, pick up some equipment, and head my way. This is true professionalism at its best. Emergencies don't know what day of the week it is but something like a backed up septic is not something that can hold on until Monday morning. I sure do appreciate 1: the phone call being answered and 2: the willingness to come over on a Sunday. These are the kind of people that you want to have do a job for you.

Very helpful and organized. answered all my questions with respect and patience. will use in the…read morefuture

Anthony is professional! He worked around my schedule and got it donw. Pony Express pumps poop no…read moreproblem.

Wish I could give ten stars. Anthony at Pony Express is professional, prompt and extremely…read morereasonable on pricing. I had called Potty Time to pump out my overflowing septic tank. They may be great at porta potties, but should not be presenting themselves as offering any septic services. I wish I hadn't learned that the hard - and very expensive - way. My 4 year old septic tank was overflowing, so I called them to come pump it out. The woman on the phone said it would be $550+ (don't recall the exact amount) to have no more than 1200 gallons (their max) pumped. The service tech they sent out spoke no English and, sadly, my Spanish is limited. He was a nice guy, but we couldn't communicate and ended up having to call a friend to translate things he was asking/telling me. About a week after he was here, my yard was filling with water from the tank again. I called Potty Time. They said they couldn't do anything and that I should call a plumber or septic service specialist. I called Pony Express. Man, oh, man! I wish I had called them first. Anthony was fantastic! He came out promptly, found that the filter hadn't been cleaned and the solids hadn't been removed. He fixed everything at an insanely generous price. I will never call anyone else and, if you're wise. Neither will you.

These folks may be great at porta potties, but should not be presenting themselves as offering any…read moreseptic services. I wish I hadn't learned that the hard -and very expensive - way. My 4 year old septic tank was overflowing, so I called them to come pump it out. The woman on the phone said it would be $550+ (don't recall the exact amount) to have no more than 1200 gallons (their max) pumped. The service tech they sent out spoke no English and, sadly, my Spanish is limited. He was a nice guy, but we couldn't communicate and ended up having to call a friend to translate things he was asking/telling me. About a week after he was here, my yard was filling with water from the tank again. I called Potty Time. They said they couldn't do anything and that I should call a plumber or septic service specialist. I called Pony Express. Man, oh, man! I wish I had called them first. Anthony was fantastic! He came out promptly, found that the filter wasn't cleaned and the solids hadn't been removed. He fixed everything at an insanely generous price. I will never call anyone else and, if you're wise. Neither will you.

Great customer service and pricing. They can cover all of needs! I like that they check in on you…read moreto make sure service is going well.

Very pleasant company to deal with. Service guys are very friendly and knowledgeable. They go above…read moreand beyond and I am very appreciative of them. Will definitely keep using them.

I called Bourbon plumbing regarding some outside faucet work that was going to involve cutting into…read morewalls according to other quotes that I had received. In other words, there was going to be more than just replacing the faucets. They were loose inside the walls and had become detached and needed to be replaced and reattached inside the wall. The receptionist at Bourbon plumbing was pleasant enough, but when I asked if somebody could come out and give us a quote or estimate on the job, her response was it was $95 an hour, and it would just be a service call. Two other plumbing businesses are going to give us an estimate. We have no idea how long it's going to take for them to do the construction work inside the wall and what all it's going to take, because this is an old house. I saw the great reviews for bourbon plumbing and was hoping that we might use them because of the quality of their work. Evidently they're doing so well, that they don't have time for estimates or extra business. Congratulations. Needless to say they may have done the best work, but we will never know

Called late this morning for a problem with Dad's toilet…read more Jesse and Jake were here a few hours later. Super professional, big smiles, and kind guys. My Dad is 91, and they understood the assignment. These thoughtful guys cleaned the faucets, and the shower faucet , without being asked. Besides fixing the toilet. Hard to find great humans like these two. Highly recommend !!!!

The city initiated an "emergency shut-off" of the water in our home due to a continuous flow of…read morewater that was detected. Darnold Plumbing was able to come out the next day to find the leak. Trent and Jake showed up and wasted no time looking for the problem. Although this leak seemed to be difficult to find, these gentlemen remained professional and answered every question asked. These guys did a great job! We will not hesitate to call them again for all of our plumbing needs. M. Hunter

Darnold redid all piping in my granddaughters home. They were neglected by the previous owner, and…read morewere a mess. The guys came out and made minimal access points and did a great job. We use Darnold for all our plumbing needs and have since we came to Alamogordo in 1989. They were very reasonable and Abe was the consummate professional. Keep up the great work guys!

Called in the morning, within a couple of hours, a gentleman by the name of Tony showed up. This is…read morea rental property and my problem was a brand new furnace that had been previously installed during the summer months and hadn't been tested. When tested, it would not turn off and it also started emitting strong fumes and my CO2 alarms started beeping immediately. Tony did his thing and left me the unit running, not triggering CO2 alarms and with the thermostat doing what it was supposed to. I am very happy with their service and will be calling again.

Of course my plumbing problems were on the weekend. The whole trailer was backed up. I texted Otero…read morePlumbing to set up an appointment for Monday. They got back to me with a time on Monday. For this area I was really surprised that I even got a response first off and that they would come out on Monday! They came, diagnosed the problem, which will be major, and set up a time frame to come back to make the repairs. I was pleased with the response, and that he discovered the problem and will be able to fix it, without costing me my life savings. I would recommend this company for your plumbing needs.

We had them come and service our swamp cooler. We were told it was cleaned and that it would be…read more"good for the rest of the summer". However, it did nothing. It got even hotter after they left. We had someone else come out and it turns out they didn't even change the filters at all. The other people did and voila, it works great. They charged us for doing nothing. It was a complete waste of money. They were very nice, but that didn't cool our home.