Go see Denny. He does a great job on my taxes every year. I usually wait a little too long to make…read moremy appointment, but they can usually get me in within the week.

Leading Edge has horrible communication and is extremely unprofessional. My tax return was denied…read morein May 2021 because of an error in their system, and although I called and emailed them multiple times since July of 2021, I did not receive a call back until January of 2022. Moreover, when I went in to resolve the issue, Annette acted in a hostile manner, and claimed that in May of 2021 I had not brought in one of my 1099s (which I have record of doing), and said that they had no record of my check for their services (which I paid them for). Do NOT go to them for tax services.

Customer service is great. Have been going for years. Never any issues. Gets you in and out. Very…read moreflexible on scheduling

I been filing my taxes here for over 4 years the service is excellent and the Tax preparer Frank is…read morethe best he have patience and is very professional and knows what he is doing!!! I love it here.

I have had my taxes prepared by Paul Harper for many years and he's very thorough. He is always…read moreavailable for explanations and to answer questions, whether specific to a personal transaction or to the tax code. Very professional and quick turnaround time for tax preparation. The process is very easy and without stress. Highly recommended.

Best and most professional CPA firms we have worked with in my business career.read more

I am highly pleased with the accounting work done for me by Sean at Arbor Accounting. I hired him…read morefor individual tax services that had some complexity, and he was able to quickly and effectively address my concerns, answer my questions, and get the job done with accuracy. Given the work involved, I found good value for his service fees. I would recommend him for your tax needs.

We enjoyed working with Sean - he was helpful, easy to work with, and filed all of our paperwork…read moreand returns very efficiently. Looking forward to working with him again in future!

Unprofessional team, no good customer services I actually…read moredon't know why they are still a company or corporation. Because with these last two years have been the same unprofessional results. I hope and pray you guys treat your customers different next time.

Thank you for handling all of our 501c3 Tax, Accounting, and Booking keeping needs. Tax Team is…read moreextremely knowlegeable as they are file all of our 990s in multiple states (Maryland, Michigan, California, and Texas)

Pat has been doing our taxes for 35 years. My husband had tremendous respect and confidence in his…read moreadvice and work. Now that I am a widow, I wouldn't think of going to anyone else. We moved from Michigan to Colorado 35 years ago and sending our tax info to Pat has never been a problem. Duke & Shirley Williams

This year we had some significant life changes that surely would've impacted our taxes. I'd have…read moredone then myself otherwise, but we figured a competent CPA would make our lives a little less stressful. We were wrong. We made a 1 o'clock Thursday appointment with Pat Hanniford. When we spoke on the phone to schedule this appointment he was friendly but offered very little information beyond when to come to his office. I also had to ask HIM what informational tax materials to bring to our filing appointment. Shouldn't this have been something he began with? I didn't feel that he was very thorough in this regard and gave me a very loose idea of what he'd need. I took a half day off work and arranged for a babysitter for our afternoon appointment thinking it might be an hour or so. Running a few minutes late we showed up 3 minutes after 1 o'clock. Pat was nowhere to be found. His secretary, Kathy didn't know where he was and didn't bother to call him until we had already been waiting 10 minutes. Then she told us that he was on his way in thinking our appointment (the one that he personally scheduled) was for 2 o'clock. When we asked how far out he was they told us "maybe 4 minutes". That was a gross underestimation. We waited an additional 25 minutes, our first impression of this group growing less enchanting with each passing minute. We had a 2 month old at home that we had scheduled around so this was very inconveniencing, somewhat stressful, not to mention highly unprofessional. When he arrived he was over 40 minutes late for our appointment. Then the actual meeting took less than 5 minutes. We laid out our forms and paperwork, he looked them over, and told us he'd be in touch. Never being told how long the appointment would last nor that he could only devote 5-10 minutes to us, we felt rushed the entire 10 minutes. I later found out that I could've just dropped off the paperwork after work. The whole meet and greet with this office was abrupt and impersonal. So impersonal in fact that they didn't even bother to close the doors to the conference room we were in, allowing whomever to listen in on our personal business. Thus far, not impressed, but we decided to ride it out. At our meeting Pat had told us he'd have our taxes done by the beginning of that coming week. We never heard a thing until WE called at the end of that next week. We were then told they'd be ready sometime the following week. We never heard anything the following week again and began calling every few days leaving messages with Kathy for Pat but never getting a call back. Eventually I just emailed Pat who wrote back apologizing and scheduled us to come in to review our filing. When we arrived he was out of the office again, and came in late, giving us about 10 minutes of his time to review what he prepared. He left us with 1 of 2 options to file and we told him we needed to think about it and call with our directive early the following week. Come the next week and after 3-4 unreturned phone calls to Pat with questions we needed answered, I eventually just went to his office. He of course was not there again but "he's on his way in and he'll be here in 5 minutes" was repeated a few times by Kathy while we waited. (Be aware that this is a habit with this guy, and that his office always always says "he'll be here soon" - Plan on waiting for him every step of the way) . He actually wasn't in the office ANY of the 4 times that I or my wife went there to speak to him and didn't return a single message we left with Kathy. As it's all said and done now, I'll steer clear of this group in the future. Customer service was nonexistent and common courtesy is a reach here. It would seem that either their clientele is the weathered Brighton establishment, not considering a younger generation of client worth extending courtesy to, OR, they're just fundamentally inconsiderate.

By far the worst accounting firm I've ever dealt with…read more My taxes were not even difficult - a few W2s from different states and some simple investments. My previous accountants from NYC had no problem with them and always finishes it on time and accurately, and they have a lot more clients than Ann Arbor CPA. However, with this firm, I gave them sufficient time and they still had to file an extension because they can't finish what usually should take only a couple hours to do, which is OK I guess, I'll live with it. However - they miscalculated my MI return (by a good few hundred $) and in the end the good state of MI gave me back the money they miscalculated. On top of that - they didn't know how to handle any out of state taxes (particularly NY state tax rules), which I thought as professionals they should know or be able to research, and told me that my W2 was WRONG (which it isn't - I've confirmed with other professionals and my own HR department). I had to google answers FOR them when they could have just.... do a little freakin' research and figured it out themselves. Come on guys, I did not pay you to give YOU the answers. Needless to say, after the massive delays, miscalculations, and just straight up not knowing how to do simple taxes, I'm going to take my docs elsewhere in 2018.

I've been coming here for several years and have always had exceptional service…read more I have since referred several family members to come for their taxes, who are all very happy, as well. Very knowledgeable, very friendly and they are able to accommodate your schedule.

Titan tax is very professional, he's been in the business for a long time. He knows exactly what to…read moredo, very knowledgeable I highly recommend this place to any one or anything from annual taxes to business.

They do a great job. Very friendly and easy to make an appointment and talk to someone. They charge…read morevery reasonably and fairly.