Precision Vision helped me out of a jamb when nobody else could solve my problem. I needed a new frame for my prescription sunglasses right before going on vacation. Ed McCarthy took care of me when no other place could figure out how to help. read more

Unbelievable! Precision Vision is the absolute best. We moved to Vero Beach from San Diego last year and are just blown away by all the retail stores, especially Precision. The service is top notch. The wide selection of frames is incredible. The helpfulness and thoroughness of the staff and doctor is the very best. Can't say enough good things about Precision Vision! read more

Wow.... what a disappointment. Stood at the 'front desk' for nine minutes. Ed was working on a pair of glasses and didn't acknowledge that we even existed. I finally spoke up and asked what are we supposed to do? He said he was busy. Two attractive ladies walk in and Ed hops to attention. He continued his circus of passive aggression by not helping us with frames at all despite the fact that we're buying today. Sad... I want to support a local business. We're here cause my wife was a pt. of the patriarch of the business as a teenager. Ed.... you broke my heart. read more

Precision Vision, located conveniently off Rt. 2A, is a great place for one stop shopping optical needs. With an optometrist on staff, they are always available for a last minute appointment. Dr. Tieri never rushes anyone through his appointment. He takes his time to make sure you get the most out of your eye exam. Their optical shop has the largest inventory I have ever seen. With eyeglass frame lines ranging from inexpensive to high end, they have a frame that will fit anyone. The staff, not only friendly, are courteous and attentive to your needs. The Invisible Yelper will definitely be back. read more

Customer service here is a complete disappointment. My wife purchased a pair of glasses here over the summer, which subsequently fell apart (quite literally -- the frame split) while on her face. Upon calling, the initial response was "So what do you want us to do about it?" This led to a series of excuses: the frame was out of stock, the warehouse was being checked for a replacement, someone was on vacation, and so on. When I called to follow-up and express my displeasure, the gentleman on the phone denied the initial response, but said that he was still checking for a replacement frame. A week later, a receptionist/office manager called, and agreed to offer my wife a new frame, and put her old lenses into the glasses. When she went into the office, they sighed and told her that this was going to be "difficult". Over a week later -- and a month since her first frame fell apart -- and the glasses still aren't ready, no follow-up call has been made, and I have low expectations for any kind of reasonable response. Stay away! read more

I love this place! They have a great selection of frames, a very knowledgeable staff, and fast service. My family has been buying glasses here for years. On a couple of occasions I have called with tales of broken or lost glasses and in both cases they had replacements ready before I got over there to pick them up! 5 stars for always going above and beyond. read more

From the phone call to the billing - TOP NOTCH service !!!! they got me in same day appointment and the service was outstanding and the Eye Dr. was extremely knowledgeable w/ 36 years experience and my situation was remedied within 1hr..... Seeing Is Believing - #seehowididthat Thank You Thank You - I cant say it enough !!!! A++ Bryan read more

WOW! I can't say enough good things about Precision Vision, Ed, and his team. First of all, what an incredible selection of eyeglasses. They have frames for everyone and in every size. Everybody there was extremely helpful in guiding me to the perfect pair of glasses. I get compliments on them all of the time. Also, this is my first time wearing progressives. I've got to say that I was a little nervous about it. I've heard horror stories from some friends and coworkers. But these are great. I got used to them in a couple of days. read more

Been going to Precision Vision since early 2000's. Always courteous and knowledgeable. Thanks so much for helping me with my glasses and contacts. read more

This is by far the best selection anywhere in the area!!! They have an amazing selection of frames to choose from at a variety of prices. The staff was professional and my appointment timely. The Doctor was thorough and made sure I felt great about my prescription before ending the session. When it came down to picking out my glass frames, they were honest and helped me pick the pair that looked best on me. I never felt pressured and my wife loves how they look! If you want to be treated like a person and not a number, this is the place to find your glasses or contact lenses. read more

Always good service and always a really large selection of frames. I have always been happy here and had to go somewhere else while in TX and they couldn't compare. I'm going back to Precision Vision!! read more

They are great with my young child and always helpful. Great options for kids frames and they move as quickly as they can, but are luckily located in the children's opthamology department at Children's Hospital in Waltham, so there is plenty to keep my kids entertained while we wait. read more

I've tried to give this place a chance because it's simply convenient and easy to get an appointment with Dr. Tieri. Sadly, I am finally done. His equipment is less than state of the art which I've overlooked but that is an aside. He struggled trying to find my daughter the right contacts and we ended coming back in on two occasions for "trials" which we never received calls on when the trials came in. When they did come in the extremely rude owner barked at me that I could not have the two sets and would have to come in yet a third time if I wanted a written out prescription (which was already paid for). I just called and per usual am greeted with rudeness by the woman answering the phone. I'm taking my business back to Lexington Eye where there is a decent doctor, new equipment and pleasant customer service. Sad, because I like to support local businesses. read more

Sad to write a bad review for a local business. 9 months ago I got a prescription from their eye doc and got some glasses made elsewhere. The glasses never felt right in one eye. When I returned to precision vision to simply ask what to do, the head guy there was rude, brusque, but more importantly so unhelpful. The eye doctor there is quite lovely, despite this prescription issue, but the head desk guy bordered on disrespectful. In fact, after a second exam, my initial prescription was incorrect from them and he was about to charge me over 200 to fix. Luckily when I went to eye glass shop I actually purchased the glasses they offered to fix for free---even though it wasn't their fault! Will never ever return due to tall gentleman manager. read more

It would be nice if I could actually leave a message on their system. Beyond that received a bill from them for an exam I had already paid for. When I called to talk to someone I was told someone would call me back and they never did. Then I had explained that I don't have vision insurance with my primary but I do with my secondary so you need to send my primary's denial to my secondary for it to be covered. Guess what?! They didn't even try to bill my secondary and sent me a bill! Good luck getting the money assholes read more

The man who works there looks very bored and acts it. We arrived near closing time and it was obvious he wasn't pleased -- even though we were looking to make a purchase over $300. With his attitude and lack of customer service we left and went elsewhere. read more