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    Gateway Vision

    4.2 (17 reviews)
    Closed Closed

    By appointment only

    Updated a few days ago

    Services - Gateway Vision

    Eyewear fitting

    Eye exams

    Retinal imaging

    Eye testing and diagnosis

    Gateway Vision Photos

    Recommended Reviews - Gateway Vision

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    3 years ago

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    3 years ago

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    4 years ago

    Courteous and easy to work with. I bought new lenses, and I'll go back when I need glasses. They respect and use COVID masking.

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    4 years ago

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    7 years ago

    Excellent exam. Very thorough. Well organized. Decent selection of frames. The best in optics.

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    7 years ago

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    4 years ago

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    15 years ago

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    5 years ago

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    13 years ago

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    7 years ago

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    10 years ago

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    7 years ago

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    11 years ago

    Really nice and helpful staff. I had no issues, and they had a great selection of glasses!

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    10 years ago

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    9 years ago

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    9 years ago

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    Ask the Community - Gateway Vision

    Review Highlights - Gateway Vision

    Hunter noticed irregularities with my eyes that no other doctor had told me about before.

    Mentioned in 5 reviews

    Read more highlights

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    People searched for Eyewear & Opticians 1,093 times last month within 15 miles of this business.

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    Lexington Eye Associates - Our Ophthalmologists

    Lexington Eye Associates

    2.6(36 reviews)
    1.3 mi

    Deceptive Billing, Privacy Breach & AG Complaint Filed…read more I wish I had read other people's reviews before coming here. My experience with this office involved deceptive billing, serious privacy breaches, and aggressive collections. The 'Medical' Bait-and-Switch: I booked a standard Routine Exam. The only outcome of the visit was a prescription for glasses--no medical treatment, no medication, and no follow-up scheduled. Yet, they billed the entire visit as 'Medical' instead of 'Routine' without ever warning me, just to trigger a higher deductible. Privacy Violation & Collections: They admitted in writing that they mailed my private medical and financial records to the wrong address for five months. Because of their clerical error, I never received a bill. Instead of calling me, they simply sent me to collections without a single prior contact. Admitted Negligence: They admitted in writing they 'should have asked' for my vision plan at intake but failed to do so. Despite admitting this failure, they refused to correct the bill. I have now filed formal complaints with: MA Attorney General (Consumer Protection) U.S. Dept. of Health & Human Services (HIPAA Violation) MA Board of Registration in Medicine (Professional Conduct) Consumer Financial Protection Bureau (Unfair Debt Collection) Avoid this provider if you expect honest billing and competent administration.

    The real/honest reviews are on YELP not Google…read more I really did not want to write this review, because 11 years ago my experience was different. But the fact that it's come down to this, hope it's a testament of how awful this place has become. 11 years ago I had a chalazion, I came to see Dr. Lin, and she has incredible bed side manner, she removes the chalazion in a surgical procedure, the entire process goes well. Fast forward to now, it is completely impossible to even get an appointment here, and after surgery even a followup appointment. When you're in dire need, the office doesn't care and neither do the doctors. After one botched surgery already, and months of waiting for an appointment, I come to see Dr. Lin in April: she sees my eye, and decides to remove the current chalazion i'm experiencing, and doesn't take time to answer questions, is incredibly rude, and shoos me out of her office. I come in on the day of the surgery and she says she "removed the chalazion" but not even 3 days later I still see a very prominent bump there. I ask her for a follow up , saying Im in pain and the bump is growing, she refuses. I try to contact someone in the office by calling and messaging every single day, and no one for days replies back.... They finally call back a week later and say they will see me for a follow up appointment, but the charge is 200 dollars, because I'm not in the "10 day follow up window" anymore. LMAO. I was only one day out of the window.... Even the billing lady was on my side, when I requested her to let me be seen, because the office was not cooperating in the first place, and she said she would ask Dr Lin if that's okay with her. Calls me back and said Dr. Lin refused!! THIS PLACE IS A MONEY HOARDING SCAM. Dr Lins behavior makes me laugh. 11 years I came here, they don't care about their patients they don't have any loyalty so DONT WASTE YOUR TIME. This put me in such a severely ill mental state, the amount of pain, suffering and just anxiety I went through because of this ignorant and disgusting doctor and practice is beyond me. She has a lot of lawsuits against her too and im not surprised. I will never be coming back

    Photos
    Lexington Eye Associates - Jennifer Mullon, MD

    Jennifer Mullon, MD

    Lexington Eye Associates - Victor Zaki, OD

    Victor Zaki, OD

    Lexington Eye Associates - Ann Burnham, MD

    See all

    Ann Burnham, MD

    Gateway Vision - opticians - Updated May 2026

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