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    Gateway Vision

    4.2 (17 reviews)
    Closed 9:00 am - 5:30 pm

    By appointment only

    Updated 3 months ago

    Services - Gateway Vision

    Eyewear fitting

    Eye exams

    Retinal imaging

    Gateway Vision Photos

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    3 years ago

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    4 years ago

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    4 years ago

    Courteous and easy to work with. I bought new lenses, and I'll go back when I need glasses. They respect and use COVID masking.

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    4 years ago

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    8 years ago

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    7 years ago

    Excellent exam. Very thorough. Well organized. Decent selection of frames. The best in optics.

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    4 years ago

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    15 years ago

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    6 years ago

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    14 years ago

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    7 years ago

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    7 years ago

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    11 years ago

    Really nice and helpful staff. I had no issues, and they had a great selection of glasses!

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    10 years ago

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    9 years ago

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    10 years ago

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    9 years ago

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    Review Highlights - Gateway Vision

    Hunter noticed irregularities with my eyes that no other doctor had told me about before.

    Mentioned in 5 reviews

    Read more highlights

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    Lexington Eye Associates - Our Ophthalmologists

    Lexington Eye Associates

    2.5(37 reviews)
    1.3 mi

    I mean the wait alone is enough to not go here. Pushing 3+ hours sometimes for a routine…read moreappointment. Plan on a whole day gone just to get your eyes checked.

    Deceptive Billing, Privacy Breach & AG Complaint Filed…read more I wish I had read other people's reviews before coming here. My experience with this office involved deceptive billing, serious privacy breaches, and aggressive collections. The 'Medical' Bait-and-Switch: I booked a standard Routine Exam. The only outcome of the visit was a prescription for glasses--no medical treatment, no medication, and no follow-up scheduled. Yet, they billed the entire visit as 'Medical' instead of 'Routine' without ever warning me, just to trigger a higher deductible. Privacy Violation & Collections: They admitted in writing that they mailed my private medical and financial records to the wrong address for five months. Because of their clerical error, I never received a bill. Instead of calling me, they simply sent me to collections without a single prior contact. Admitted Negligence: They admitted in writing they 'should have asked' for my vision plan at intake but failed to do so. Despite admitting this failure, they refused to correct the bill. I have now filed formal complaints with: MA Attorney General (Consumer Protection) U.S. Dept. of Health & Human Services (HIPAA Violation) MA Board of Registration in Medicine (Professional Conduct) Consumer Financial Protection Bureau (Unfair Debt Collection) Avoid this provider if you expect honest billing and competent administration.

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    Ann Burnham, MD

    Gateway Vision - opticians - Updated September 2026

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