I would not recommend them to anyone. I learned the hard way that they are not transparent about…read moreerrors made at the lab on sunglasses I bought. Mine were sent back to the lab 3 times. Unacceptable for what I spent for them. They are selling subpar glasses for top dollar and giving subpar service. The representative out of the Concord store called me one time and left a message as my concerns were relayed to him. He never called me back. The customer service is severely lacking. Go somewhere else.

Our family of four has been going there for years and we've always had a great experience. Recently…read moreour 10 year old son told us he was having trouble seeing the board in class. We were able to get in for an exam quickly and his new glasses arrived within a few days. He's much happier now and the service we've received afterwards (broke them 48 hours in) has been nothing short of exceptional.

Honestly the best eye exam I ever had!!!! I went to see Alex…read moresuper helpful, awesome guy He takes his time w each exam, no rushing anything If you need a Real eye exam stop by, you don't gonna be disappointed!!!! He has lots of selection for frames also pretty good price too Totally recommend him!!!!

Alex is a skilled optician, but he has become increasingly unprofessional, if not outright…read moreworrying. Over the years, he has refused all payments other than checks and complains about being tracked by the credit card companies, badmouthed other providers, told multiple horror stories about patients who supposedly had serious health complications after (take your pick) having corrective surgery, seeing other opticians, using the internet to get contacts, and so on. Laughably, he "banned me from his practice" (after being a client for over a decade!) because I used 1800contacts to get a new prescription after I'd moved thousands of miles away. I think he received an automated phone call from them in error, and I woke up the next day (on a holiday!) to rude voicemails and emails, accusations that I "decided to try & get around the law", and so on. Utterly unhinged. I stayed even after family stopped being willing to put up with him; spare yourself the trouble.

The first time I went there (Concord office), the doctor had an emergency, and I had to wait over…read morean hour to see him. The second time I went (Oct 2024), a 'tech' did the refraction evaluation (read the chart) and put in the eye drops to dilate my eyes. The doc came in, spent 10 minutes with me, and the charge to BCBS (which I have a vision plan for), was $485 PLUS they charged me $65 to do the refraction eval. Neither Medicare or BCBS with EyeMed coverage covered the $65. Never have I had to pay for an annual through insurance. It's ridiculous and exhausting, and expensive. If you're worried about the cost of eggs, worry instead about the ridiculous charges from doctors of all kinds. Based on other reviews, I'm going to find myself another group to go to.

I am very disappointed in the Lexington Eye Associates Sudbury location. My first visit was great…read morebut the second visit to get my contacts checked was a big let down. Dr. Gabriella seemed cold and annoyed that the prescription she prescribed me was not the most accurate. I thought they were too strong and we had to go down a level. She seemed like she was in a rush and trying to get me out the door even though she mentioned it was a quiet day. In addition, she didn't seem to want to answer my questions and when she did, it felt condescending. Since the lenses were too strong, they needed to order new lenses for me to try. I am traveling for work the next week, and I have mentioned this to them because I requested for a weeks worth of lenses to bring to work. Dr. Gabriella did not want to give me the lenses she ordered and her reasoning wasn't because it was the wrong level but because she "couldn't give it out because it is just for the office". One of the front desk works was very nice and called another office to see if they have spares for me. This was bizarre to me because why can one office give lenses out but another can't? I really had high hopes for this place. So the second visit was disappointing. I hope it gets better.

This place is awesome! Very friendly and helped me when I needed a quick appointment for my…read moredaughter after missing her scheduled appointment somewhere else by mistake! They fit me in the next day so I wouldn't have to wait another 3 months for another appointment! Also got my sons glasses here and they were perfect! Will continue to do business with them and highly recommend this place for your eye needs!

I can SEE why they are the best ! Best experience I've had…read morewith Eye glass store . Fast friendly service , great hours great selection. Got it right the first time. Glad to do business with Bedford Vision Center .

Unbelievable! Precision Vision is the absolute best. We moved to Vero Beach from San Diego last…read moreyear and are just blown away by all the retail stores, especially Precision. The service is top notch. The wide selection of frames is incredible. The helpfulness and thoroughness of the staff and doctor is the very best. Can't say enough good things about Precision Vision!

Wow.... what a disappointment. Stood at the 'front desk' for nine minutes. Ed was working on a pair…read moreof glasses and didn't acknowledge that we even existed. I finally spoke up and asked what are we supposed to do? He said he was busy. Two attractive ladies walk in and Ed hops to attention. He continued his circus of passive aggression by not helping us with frames at all despite the fact that we're buying today. Sad... I want to support a local business. We're here cause my wife was a pt. of the patriarch of the business as a teenager. Ed.... you broke my heart.

Dr. Acton is very unprofessional, condescending, and rude to colleagues calling to clarify patient…read moreinformation. I would not recommend patients or anyone I know to his practice.

Rude. On multiple occasions when I've called with simple requests, the person whom I've dealt with…read moreon the phone is insulting and rude.

This store is THE BEST thing in Concord. You will find so many treasures, art supplies, decorations…read moreand gifts for anyone. The staff is very friendly and helpful. There are lots of sample demos up so you can touch and try out some of the products. The store is so cozy and welcoming to visit. Shop here for any of your gift giving needs. You won't be disappointed. They also have gift cards and a great buyer loyalty program (when you make a purchase it gets recorded and after so many purchases you get a gift certificate). Their Instagram and Facebook presences are great too. Check them out.

From the owner: Revolutionary Concord, located in the heart of downtown Concord, Massachusetts, at 32 Main Street,…read moreoffers a plethora of American made gifts, local art, and Concord souvenirs. Always stocked full of the whimsical and fun, the perfect gift, or the special memento of your trip to New England.

I love going to the Healing Essence Center. When I first go in, I feel chaotic, and my brain is…read morefrantic with thoughts and the stress of life. After getting acupuncture from Jonathan, I am calm, and my brain feels clear and focused. I am then ready to take on the daily challenges life throws at me. Jonathan is a master and has the calmest nature and disposition. Going here is truly one of the best decisions I have ever made in my life.

Jonathan has helped me battle a double lung infection over two years. He is kind, wise, and…read moreaccommodating! We have had sessions with all kinds of treatments, from acupuncture to muscle pain relief. You don't often find a practitioner as qualified, committed, and dedicated to your overall well-being. I strongly recommend meeting with Jonathan to feel better and enjoy life even more!

The staff is very rude. Eye check up done in 2 minutes. Asking questions is considered as an…read moreattitude problem.

Honesty , quality and integrity Should be the most important things in any business but I can't say…read morethat about this business. My wife and I went to this optometrist to get full-time glasses for myself and reading glasses for my wife. My wife had a problem with the lens that Dr Niro prescribed for her left eye. Her vision was blurry and she also had double vision so we went back to see Dr. Nero and he wasn't in , so we saw the assistant and the assistant was very helpful in trying to adjust the glasses but was unsuccessful in helping her with her vision issue . The assistant was going to see Dr. Nero tell him about the problem that my wife was having and Dr. Nero called us at our home and told us that there's nothing he can do and he said that he cannot Write two different prescriptions for the same pair of glasses , that she could only have one eye that can see perfectly and there's nothing he could do for the other eye. Come to find out he's a liar. We researched the issue through multiple optometrists and found that you can absolutely have a different prescription for each eye . I can't now and will never recommend this optometrist to anybody for anything , as a matter of fact, if I could give him negative 5 stars I would . We will most likely have to take legal action to get what we paid for and that is a very sad situation!