Disrespectful, rude and awful. My daughter paid for a package a couple of years ago, she is only…read morehome in the summer and when she came back last summer the treatment she was receiving in Stowe was no longer available as they closed that location. She was told they would start up in their Shelburne location but not that summer (2925). This summer they have completely discontinued that service but will not answer her calls, emails and hung up on me when I tried to talk with someone. She even went into the Burlington spa and was completely dismissed. I have filed a complaint with the Attorney General's office as they have not given her a reimbursement which should amount to around $500. I would stay away from this business as they are theives.

After many visits to Mirror Mirror- I'm finally just over it…read more This company is a total disaster. My brother generously sent me a $350 gift card for Christmas, but because he left out my middle initial in the email address, it never arrived. When he reached out to resolve it, their response was basically, 'Too bad, we can't reissue the card.' He wasn't even asking for a reissue--just confirmation it hadn't been redeemed and to send it to the correct email. Instead, they gave him the runaround, claiming they needed to involve some mythical 'IT guy' who clearly never showed up. Multiple emails later? Silence. We finally canceled the charge. Similarly ... about 2 months ago, I stopped by to buy mascara and asked about a concealer. The associate didn't bother asking what I was looking for--just grabbed the first one she saw and tossed it on the counter and began ringing me up. When I asked about the color, she looked at me like I was the worst kind of audacious and wasting her time... she handed me off to someone else who didn't yet have knowledge of the product they had for concealer. Then there was last year, when they snuck (and obviously charged me for) a $40 bronzer case into my purchase without informing me of the item. Then - I went for a facial where they upsold me with a "dermaplane" feature which in the end was not done with a professional tool but a plastic razor you can get at a drug store. Finally, I once got my brows laminated there and it just didn't work- like at all... and they responded with "oh yeah this service doesn't work on thicker eyebrows sometimes" end of story.... Like I'm sorry then why didn't you say that to start?? I've heard many accounts of similar experiences but I'll leave my review to reflect my experiences as the ones I've heard are already outlined in other reviews. Unapologetically dishonest is the vibe I've gotten and I just think that sucks.

Personalized facial massage with amazing results! Relaxing atmosphere provided by Katie, who…read moreprovided a supportive, caring repartee. Highly recommend this experience!

WOW! This was a facial wrapped in a massage wrapped in a facial! Katie is delightful and her space…read moreis warm and relaxing. And her playlist is great. Worth every penny.

I love this store! As a cosmetologist who learnt how to do all textures of hair I always recommend…read moremy clients to pick up products or hair from here! The owner is very kind and has spent time getting to know a bit about me and how I learnt how to do curly/coiled textured hair. I found the store when it was small they have sense moved to a new location. It's beautiful!

Shopping at Hair R US it make me feel welcome d staff R very helpful and help u with everything u…read moreneed,whenever u shop there u have to go back because they have everything u need for u Hair love that place d guy I don't know if he's d owner but he's super cool and answer every question u ask about what u need I'll definitely go back to get my things for my hair love to shop there

Just went in the shop to browse and the associate that is fairly new to VT was sooo kind and…read morefriendly. She assisted with products and what a good dinner spot is!

The service here is amazing, the staff is so polite & helpful. The prices are reasonable and the…read moreproducts are AMAZING. I got the most amazing cleanser, body scrub, two face mask, vitamin E serum, and a facial roller. All are fabulous. Looks like this will be my new spot for all my face & body needs!!!

It's been far too long since I'd been into an Ulta. I I remember when this location opened, but I…read moresomehow forgot it was there until recently. They're across from Bliss Bee and Starbucks and a block over from Chase bank, so you can take care of numerous needs easily. Not only do they have a fantastic array of skin and hair products, but they also offer hair, skin and brow services. My brows needed a threading in a bad way, and was so happy that Hannah does threading as well as waxing. Store is bright and colorful. Hannah is the brows expert. I made an appt the week before (appts are highly recommend, as she books up quickly). After warm greeting, she first treats you with under eye patches to rejuvenate the area and reduce puffiness. She then outlines your brow to ensure it's the right shape. She works methodically and fairly gently. She then uses scissors to trim any wayward hairs . Looking at the final results in her mirror, I was thrilled with the results. I highly recommend this store for the friendly staff, great customer service and array of services and products.

I took my 13 year-old daughter for a haircut for back to school at Ulta Williston, VT. After THE…read morestylist had shampooed her hair, she came running to find me in the store announcing she could not continue the haircut because my daughter had head lice. Obviously, my daughter was extremely upset. We quickly left and racked our brains where she may have gotten the lice... but we were a little skeptical. After looking at her scalp, I decided to bring her to a walk-in urgent care clinic to confirm the diagnosis. The Doctor Who examined her was positive that It was NOT head lice at all, rather, she had a dry scalp and some flaky skin. Really unhappy with the fact this woman upset and embarrassed my daughter not to mention we were unable to get her the cut she needed before going back to school. We have previously had pretty good experiences with the Ulta stylist team, but this new hire definitely leave something to be desired both in her knowledge of hair and scalp conditions, as well as appropriateness when delivering potentially upsetting news to a client.

Kirstin is the best! My past experiences, before Pure Beauty, varied from ok to not so great. But…read moreKirstin is amazing. I receive facial from her and leave relaxed with glowing skin! She is clearly highly knowledgable and very professional. The office is comfortable, clean and welcoming. And I love the Fountain of Youth products. I'm picky as to what I put on my skin, wanting natural and pure ingredients. I absolutely recommend coming to Pure Beauty :)

Jessica was fantastic! She was so accommodating to my schedule. I really enjoyed my visit with…read moreher. She made me feel very comfortable and like I could immediately enjoy her as a friend. I gave her a pretty big challenge with correcting my previously done microblading. She explained exactly what she was doing step by step and even explained what she wouldn't do and why. It'll take a few more appointments, but I know we'll get to exactly where I want to be. I'm finally feeling hopeful and I'm very appreciative for her efforts in getting me back to a happy place. I'm looking forward to my next appointment. Thanks Jessica!!

Gotten all of my piercings there, such nice people. Mouse was the name of the sweetest woman who…read moremost recently pierced my ears. Definitely returning!

I recently went in to find a gift for my friend when the lovely worker at the time, Heidi, helped…read moreme find the perfect one. I can't thank her enough for the lovely customer service she provided. A true go-getter!

Drove over an hour to buy supplies for a wedding that I have tomorrow-they closed "due to weather"…read more Are you kidding me? I have been a customer for more than two DECADES at this location, being an owner of four different salons. Two employees standing right in the window couldn't even be bothered to come to the door to see how they could possibly be of help. Not cool. Not cool at all. Additionally, in the beginning of the pandemic they had a manager who didn't ever wear a mask (total turnoff), as well as all of the employees. I will absolutely make it a point to not support this location.

They've got new staff and are always so friendly and look amazing! ;) offering more products! They…read morehave been closing early due to low staff but there's always Sallybeauty.com

I stumbled upon this place on my last trip to Burlington and spent two hours there! I now use the…read moreLuminous facial moisturizer and have it shipped to my home in Maryland. This place is amaaazing!

Loved this place ! I was traveling for work and heard about it, in glad I took the time to swing…read moreby. A must if you're in the Burlington area.

Was grateful to have found a place here in; Vermont that sold; Ackee & Callaloo. AND I was able to…read morebuy hair there as well. Thank God...Vermont needs to do better.

Amazing little shop with authentic West African dishes and products! The food is delicious and is…read moreserved up with friendly customer service and excellent local atmosphere. The murals lend originality and flare to the outside of the uniquely shaped building while the international produce on the inside could be found in many local West African shops or boutiques. This is a spectacular spot and creates an authentic experience!