Duke is extremely helpful and spends time with you explaining the terms and features of the…read moreinsurance package. He gives you the opportunity to leisurely review and call back with any questions. We have been with Duke for many years and we highly recommend his services.

I have used Duke Jones State Farm for years. I can't believe this is the first time I'm leaving a…read morereview. I can't speak highly enough about this office. Extremely professional, extremely responsive. On top of everything. Always. Everyone I speak with is so nice and goes out of their way to help me when I have questions.

We have had Joseph Insurance for over 20 years. They have always been helpful and knowledgeable…read morewhen we have called in for a claim or adding drivers. They have always done the best to get us the best price for what we needed. Any time I call in they are very friendly and professional and always make me feel like I am more than just a client. It feels like we are more like family with the treatment that every one in the office gives us, especially Cheryl.

Great customer service! I can always count on the girls to help with all my insurance needs.read more

I called this location trying to get a quote before the holiday. I had spoken to 3 other State Farm…read moreoffices that told me about a program that allows for wrap around services for homeowners in CA. However, when I called this office the female told me that State Farm doesn't provide any type of homeowners insurance, period. So either she is wrong or the 3 other people I spoke to are. Here is the program I was advised about. https://www.cfpnet.com/find-a-broker/#

I had been a dedicated customer, no billing issues, great service. Wake up one day and my bill has…read morejumped up 200 dollars! When I reached out (calmly and politely may I add) and asked could they explain the increase, I was told it's from a ticket and quote, " You should have handled it awhile ago." Hmm ok. So I contact Riverside County and there is no ticket. I call San Bernardino County and no tickets. There are no tickets under my vehicle for myself or my husband, you blame us, and have a horrible attitude when I rightfully ask about my bill being increased. We felt for how dedicated of customers we had been, some form of electronic or physical communication would have been nice, so we could have stopped this before it happened. Now I don't even want to contact the office to sort out this mistake, we're just switching agents.

Thank you Krystal Hernandez for helping me save money on my homeowner insurance policy. You have…read moremade it easy and pleasantly painless to make the switch. I will use your services again for sure.

At first my experience was great my insurance quote was manageable and they made everything easy…read morewith no down payments , Then they kept charging me for an accident that was not at fault and they said because of that my insurance had went up to 400 a month , then for some reason they changed it and it went up again to 465 than in the new year they tried charging me 500 for my insurance when my car note isn't even that high and I drive a 2024 accord , this insurance just scams for money I ended up going to geico and they are charging me 298 a month and aren't even charging me for any of my accidents like State Farm was trying to do

Right off the bat our first impression was that the environment was very clean and beautifully set…read moreup. All of the ladies in there were super sweet. Serena was so efficient in helping us. I genuinely felt like she wanted us to be good. She also helped us with a great quote and had our best interest at heart the whole time. We had to come back a few hours later to actually set up our insurance policy, because there was no way we were going to miss out. During our second visit we also met the owner. He was super down to earth and lively. He made us feel extremely comfortable, as well as confident in our decision. They have a very organized and welcoming operation set up at this location. Don't even second guess going, just go!

Stay away from this agency…read more We were transferred to T&H Agency when our provider retired back in '21. We had to restart our policy, do a new down payment and go through a crap show to get insured again. We were never informed that, they take over. My spouse had a DUI in 2010 and had an sr22 for 2 years from 2021 to 2023. Hasn't had a ticket or moving violation . Fast forward to 2025, we ran into a bit of a financial hiccup and got cancelled for non payment, which we paid. We were trying to stay with All State, they declined our policy as it's a new policy and they don't take past DUIs regardless if your history with them. Don't even try calling as they don't pick up, return messages, or reply to emails.

They never answer any of my calls! I end up having to go in person. Not customer focused at all!read more

Gabriel Pasallas, Account Manager thank you for all your…read morehelp and awesome customer service you provided, which is rarely seen nowadays! I'll definitely refer you whenever needed to friends and family!

Still hating State Farm...Will never do business with this business again. Received $400 for a…read more$22,000 water damage bill..WOW..that surely put a dent in that?? Jake from State Farm can suck it! Update...State Farm settled our water damage loss with a $400 check.... That certainly took a chunk towards the $22,000 bill..!!??? In the process of switching insurance companies-anyone but State Farm!

Kamran is the best insurance agent ever. He's so sweet and honestly his voice is just soothing lol…read more We've been with him for a few months and he's the best agent we've had. He's always a pleasure and genuinely cares about his clients. Thank you Kamran for being patient with us and most importantly showing us compassion and care.

I recently switched my home owners policy over to State Farm after being referred by a friend to…read morethis office. Because of the hard work of Kamran, I was able to lower my deductible, lower my premium, and keep my coverage the same. He was professional, attentive, and knowledgeable. I'm very happy I made the call. Thank you Kamran.