Kaplan Hearing is now HearUSA. Dr Cheryl Krisoff is still there, and I've been going to her for…read morefour years. She is fantastic. She takes the extra time if you need it to explain your condition and your options. Because HearUSA is a large company, she has been able to provide incredible discounts on top-of-the-line hearing aids. She is incredibly customer focused, and doesn't push sales. I even got a loaner pair of a new model to try out before I decided to place an order. This is a small office backed by a large company--the best of both worlds. I have referred friends to Cheryl, and they say the same. How refreshing to have excellent customer service all the time!

Keep it moving - the staff is unfriendly, unaccommodating, and there is always a delay and rude…read moreexchange in arriving or planning to arrive to this office. Also unimpressed with the professionalism and knowledge of the Dr I met with - issues I have that they said they could not solve without outside referral or major in-hospital surgery was done in-office successfully by another doctor no problem. Would certainly recommend finding a different practice, poor experience for me. Have never been to a doctor's office where it is acceptable for front office staff to brush off patient's requests and concerns, and where rudely hanging up on them after continuing to fail to resolve a patient's needs is the status quo. Unreal that this is supposed to be a health provider's office that exists for patients.

After my mother experienced a brain aneurysm, I was incredibly fortunate to have Sherene as her…read morespeech therapist for over a year. From the very beginning, she demonstrated an exceptional level of patience, kindness, and professionalism that made a profound impact on my mother's recovery journey. She took the time to truly understand my mother's unique needs (short-term memory loss) and tailored therapy sessions accordingly. Sherene conducted weekly in-home therapy sessions which really helped to create space in my busy schedule by not having to provide transportation. Her calm and compassionate approach fostered a safe and encouraging environment that helped my mother regain not only her memory but also her confidence. She communicated clearly with me, keeping us informed every step of the way, and provided assessments to track milestones and progress. Thanks to Sherene's dedication and expertise, my mother has made incredible strides that we once thought might not be possible. I am grateful for the care and support she provided during one of the most challenging times in our lives. I would highly recommend Sherene to anyone in need of a skilled and compassionate speech therapist.

I have to say, Ms. Sherene is the most personable therapist my family has encountered. She took…read moretime to explain in detail all options for my father. Often medical professionals talk over your head, and we are unaware as to what's really going on.....but, not the case with Ms. Sherene. Thank you for your dedication to providing therapy to my father, wish all speech language pathologists demonstrate these abilities. SMJ

As you enter the building it is in, you have to check in with the employee at the desk to have your…read morepicture taken - place that temporary badge on your person. It takes a turn or two to get to the elevator (someone walked me there) - take it to the 6th floor. In the elevator, it states what is on level 6 (among other levels in the building). Level 6 destinations include: Breast Surgery, MedStar Radiology Network, Plastic & Reconstructive Surgery. As you get off the elevator, you will immediately see Suite 6100. As you walk in, you will see a sign with an arrow telling you where to go. The Radiology Desk was to the left. Seats are in this area. Two employees were available to help - both were pleasant. I checked in with one of them. I liked the fact that the waiting area was almost empty. After my name was called, that employee I dealt with was also pleasant as well. My appointment didn't take long. Once I left, it was not hard for me to find my way back to the main lobby of the building. Parking in the area is free.

I had a very disappointing experience at this radiology center both times I had appointments. The…read morestaff seemed disorganized, and communication was poor throughout the process. On my second attempt to have an open MRI, I checked in, was presented my completed online paperwork for signature, and was told everything was in order. After waiting, I was unexpectedly informed that my appointment had been canceled for what I felt was an unjustified reason. I had driven more than 30 minutes and taken time off work, only to leave without receiving the imaging I needed. This experience caused unnecessary frustration, wasted my time, and delayed my medical care. Based on my experience, I would recommend choosing a different imaging facility if you have other options.

I had very good care from the hospital while I was in there! I was able to receive the medication…read morethat I needed and the Doctor was very helpful!!!

The doctor I see is Awesome! The lead neurosurgeon has been rated by Washingtonian Magazine as one…read moreof the best in the area.

They know what they are doing and they showed they cared by their actions. I can honestly say they…read morewent the extra mile to help me regain the ability to drive.

This amazing business was founded by a wounded warrior who served in Afghanistan and a retired Army…read moreMajor who founded the first and only comprehensive driving program in the Department of Defense at Walter Reed Army Medical Center in 2008. Under one roof, the Driver Rehabilitation Center for Excellence (DRCE) will do a full driving evaluation of someone who is disabled but wants the freedom and mobility of driving restored to their life. DRCE provides a comprehensive program to evaluate whether the person is capable of driving, designs a system to get them back on the road and modifies vehicles in their state of the art shop to accommodate special needs. In the past therapists working with the disabled and vehicle modifiers adapting vehicles for the disabled worked in different silos and talked past one another. DRCE integrates the entire process. Not only does DRCE service wounded warriors and other disabled persons wishing to get back on the road, they also provide independent driver evaluations for senior citizens. In my case, my wife and I wanted to provide other family members assurance that a senior family member was still capable of driving locally to familiar locations during the day. DRCE put this senior family member through a series of mental agility, coordination and on the road evaluations then delivered a comprehensive report on this persons ability to drive. The two co-founders, Josh and Tammy, are on site you work with them during the evaluation. Highly recommended for anyone who is disabled and wants to drive again or who wants to evaluate the driving capabilities of a senior family member.

Excellent professional treatment. Courteous and straightforward personality. Outcome better than…read morehoped.

Live Better Hearing has been great for all these years I have been associated with them. Dr. Andrea…read moreLiacouras and Greg Maffett the Senior Patient Care Manager and Appointment Setter have been nothing but professional.