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    The Bug Man

    5.0 (6 reviews)
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    Pest preventative services

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    4 years ago

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    2 years ago

    I called and they came out right away! Very professional and effective in solving my carpenter ant issue. I would highly recommend.

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    4 years ago

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    Fenix Pest Control

    Fenix Pest Control

    (21 reviews)

    I'm not sure how to rate. The technicians that have been here were so helpful and kind. They were…read morewilling to do what they have been trained to do to make things right. However, I am not a fan of their sales tactics at all and also of their tricky contract. Their sales technicians are not well educated on what the company can do and will promise anything to get the sale and a contract signed. They've done a great job with spider control and will come out extra times, if needed. But I've struggled with them making any sort of dent in our vole problem. But I had another company before them that also struggled with coming up with a solution as well. Fenix will at least try and experiment and do what they can. It just hasn't worked yet.... I would give technicians (Maxwell Johnson was the most recent) a 5 star review. The rest of this review does not pertain to them specifically.

    Similar to some other reviews, the service they provided to treat for voles seemed to be effective…read more But, their sales and contract management process feels designed to force you to pay for services you didn't want. The initial sales contact stated that we would be able to cancel our service at any point. When I attempted to do that I was informed that wasn't the terms of the contract that was put in place. So was forced to continue the service for the full year. I assumed that our service was concluded. Just received a notice that they were returning for another service. When I called to question that, was informed that the agreement continues unless you provide written notice to cancel. So we will be charged for another visit because they need 30 day notice. They've now been notified so I assume we are now done with them. Also, if you use their service, be prepared for an on-slot of notices until your invoice is paid. Not an issue if you meet your tech and hand them a check, but very irritating if you are going through a process to issue payment. In general, not an organization that I'm likely to choose in the future.

    Greenix Pest Control

    Greenix Pest Control

    (26 reviews)

    Last spring, and during a wasp issue at my house, Rise Pest Control came knocking on the door with…read morea "deal" that I probably knew better than to agree to, but did anyway..big mistake. They did eradicate the wasp nests (thank you) and came back twice in the summer and fall to do applications. I questioned them about the two winter outdoor pest applications and the only response I received was "it's part of your contract" ....(must have been for ice worms or snow spiders)... Anyway, contractually bound, I endured the BS. When I was going to put the pest control out to bid and requested to cancel the (fulfilled) Rise contract, I ran into a wall of bureaucracy not seen since the Nixon administration...("no, you can't cancel via email, phone call or letter, you must send a registered, certified letter their corporate headquarters in Utah) and also not within a 30 day period of when they have scheduled another application, or the letter is not valid. Anyway, I cancelled their ability to charge my credit card (which did catch their attention), required a written notice that upon payment of their final invoice, my contract would be cancelled...and...after 45 days of hassle for what was meant to be just a vendor honesty request for proposal, they agreed. BIG hassle for what should have been a simple transaction You might want to avoid these guys. As an aside, if you are a DIY'er, I have previously and now will be doing more business with a company called Domyown.com, who provide the products and guidance to do the pest control job at 25% of the cost of you-know-who. I've used domyown at my Clear Lake place or several years (spider and ant control) and am now looking forward to using them here in Ankeny.

    I was sold a program and told by the sales person that it included pest control and rodent bait…read more The first time out the technician told me that Rodent was not included in my plan. I told him what I was told by sales and he installed bait boxes and said he would put a note in the file so they would be serviced going forward. Going forward, I have been told I do not have the rodent program and need to sign up for it for them to service. They even told me that bait boxes should not be on my property if I don't have the rodent service. So they violated their own policy. A true bait and switch tactic.

    The Bug Man - pest_control - Updated May 2026

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