Preferred Roadside &amp; Recovery

Truck wouldn't start, was told it was the fuel pump initially, then told the catalytic converter,…read morecharged $300 and it still won't start

WOW AMAZING intelligent and fast and did what I wanted which…read moreis incredibly hard to find nowadays; finally someone who listens to the CUSTOMER.

AJ's 24 Hour Towing

1.0

This is place us crooked. I made the biggest mistake of my life Today. I called AJ Towing thinking…read morehe was legit. I was in a car accident. He towed my car to his shop. I paid him $100. I called enterprise and told me to lock up the car and do not leaves the keys. after I told them that my car was at AJ Towing they said do not leave the keys. Bring the keys to enterprise and they will send a tow truck to pick up the vehicle. I told him that enterprise did not want me to leave the and at that time he told me that he was going to impound my car. I just had a terrible situation and accident and this guy was a jerk. I don't know what it is, but enterprise told me not to leave the keys with this guy. Then I the tow company that picked up the car from and they said he is not a legit towing company, but I thought he was. He has no cameras on his property for safe guarding vehicle,and he does not have the capacity to properly tow smaller vehicles. If I had known about his bad reputation around town and throughout Rent-A-Car agencies, I would've never called AJ Towing. I wish I can give him a zero because he should not be in business taking advantage of people. Mulliigan towing came and removed my car From AJ towing. It turns out that AJ towing has a bad reputation in Springfield in the towing industry. Be smart! Do your own research before calling for his Service

From the owner: 24 hour towing and roadside assistance Lt/md/heavy duty…read moretowing Flatbed local&long distance towing Approved by all major motor clubs

Mid-Town Auto Mart Tire And Garage

I was referred to these guys by a coworker and they are fantastic! They've fixed my Honda Civic…read moretwice now. I appreciate their quick service and friendly attitudes.

From the owner: Mid Town Auto Mart is a full service repair as well as pre-owned car lot. At Mid Town Auto Mart we…read morestrive to save our customers money and get them back on the road with quality repair work from one of our ASE certified technicians. We can handle any type of job from complete engine overhauls to your basic maintenance needs. So when you are in need of quality repair at a great price, look no further than MidTown Auto Mart for all you repair service needs. Contact us today to speak to a friendly member of our staff.

Car-X Tire & Auto

4.1

(22 reviews)

i will never take my car here again. I took my car there in the past and never had an issue but I…read moregot my car towed there on 1/29 to get the alternator fixed. I knew it was alternator because had my battery checked and it was good and battery light coming on and if you look it up to see why battery light coming on its the alternator. Well car x wanna tell me it's my battery cause they too lazy to fix the alternator. I went to junk yard got an alternator for 100 bucks and my boyfriend put it in and car is now back up and running. Car x is a waste of peoples time. They only wanna fix simple stuff or help people they know. DONT TAKE YOUR CAR THERE. THEY JUST NEED TO BE SHUT DOWN!!

We called the day before our service and scheduled an appointment. The gentleman we spoke to was…read moreextremely kind and walked us through the process. When we arrived to the scheduled appointments the men inside were so nice and friendly. They had us in an out quicker than we expected. Really phenomenal service. Thank you Tech "B.Kent" and the Manager Roy Scott for being really great. Will be coming back everytime.

Vern's Auto Repair

(16 reviews)

Steve explained everything, we felt very confident in his explanations. We feel confident in making…read morethis our recommended service.

the best auto mechanic i have ever dealt with in 35 years of being a motorhead…read more Knowelgedable about all the ins and outs of various eras of custom/performance project cars. good prices , reliable service, for standard maitenance issues on daily drivers and work trucks.

O'Dell's Garage

I found out I needed an alternator replaced and the serpentine belt was looking a little worn. They…read moredid the service requested, for a decent price and I am happy with the work. They we very nice over the phone.

Awesome customer service! Have had vehicle serviced here multiple times! Honest, accommodating and…read morefriendly! Won't go anywhere else! Thank you! E

A and M Towing

3.6

Wonderful service, from the first call from Dispatcher, until the car was delivered by tow driver…read moremore than 60 miles away. Very highly recommended. Thanks again!!!

was told the truck would bareive in about 45 minutes but took almost 2 hours. I guess the wrong…read moreguy was called and the one assigned to us was going 30 miles in the other direction.

Springfield Autobody & Towing

4.6

(11 reviews)

I was driving from Chicago to Springfield, IL with my kids to visit the Lincoln Memorial when my…read morecar suddenly began shaking during acceleration. Nervous to continue the trip with my little ones, I pulled over and searched for a local 24/7 towing company. That's when I found Springfield Autobody and Tow. Not only did they come out quickly to tow us, but they went above and beyond--despite being closed, they didn't want to leave a mom and her kids stranded. They were incredibly kind and welcoming. Their kids even played soccer with mine while we waited! They diagnosed the issue right away--a simple sensor replacement. What they called a "quick fix," I consider a true blessing in disguise. Jerry and Maria, along with their amazing staff, made what could have been a stressful situation feel safe, friendly, and even heartwarming. I couldn't have asked for a better team to help during an unexpected breakdown. Thank you all for your outstanding service and kindness.

A very positive experience. Very knowledgeable and extremely fair. Great communication during…read moreevery step of the process. Outstanding work!

Jostes Garage

All the other reviews hit the nail on the head. Very fair and honest mechanic who gives fair pricesread more

David, the owner of Jostes Garage, answered our 6:47am ph call on a Sunday morning and was willing…read moreto tow our disabled vehicle as soon as he could get dressed and to his shop for his flatbed truck. The most professional, honest, prepared, extremely prompt and efficient towing service my husband and I have ever used! His pricing is absolutely fair which these days for towing service is nearly impossible to find. Thank you for the fast and excellent service!

South West Towing

(3 reviews)

Called for help after locking our keys in the car. They stopped by and helped us on the way to do a…read moretowing job. Got us back in the car and on our way in a jiffy! Great service! Thanks and Merry Christmas.

Superb service!!! Really responsive and so helpful as they helped us unload our vehicles! I…read morehighly recommend South West Towing! Bravo!!

Elam's Towing

(2 reviews)

Amazin young men they helped my husband get our van home after it flooded due to the rain I can't…read moreput into words how grateful I am . I highly recommend elams towing to anyone they are wonderful!!!!! Thank you from the knapp family Kelsie knapp

Ok nobody wants to call a tow truck, it usually means something or everything is in the ditch…read more Called Elams because my husband thought our car would make it through a ditch...in Coffeen after a week or so of rain. On Easter Tony graciously came within 10 to 12 minutes, on Easter and we were out in 5, quick response, extremely nice and reasonably priced.

Preferred Roadside & Recovery - roadsideassist - Updated August 2026

People found Preferred Roadside & Recovery by searching for…

Browse Articles

Articles by date

People who viewed Preferred Roadside & Recovery also viewed

Taylor Brothers Towing

3.0

(2 reviews)

Professional, very prompt. I called the company and the driver checked in with me and arrived all…read morewithin 30 minutes

My tow was scheduled and a 75-105 minute wait was estimated. After an hour and forty five minutes,…read moreI called to check on the status. They told me the tow had been cancelled a half an hour ago. I did not receive a call or update; they just left me sitting on the side of the road waiting! Avoid at all costs!!!

Tom's 24 Hour Towing Service

3.5

(13 reviews)

Fair, fast and friendly service. Nice guy that Tom. No issues great job Tom. If I ever need a…read moretow I'd call Tom again in the future.

I cannot recommend Tom's towing enough! They were amazing to communicate with, fast and so kind. If…read moreEVER in need of a tow, they are your people!

Recovery Masters Towing & Repossessions

Today I needed a tow company. I chose Recovery Masters Towing & Repossessions . It's hard these…read moredays to find really good customer service but during my experience they showed kindness, courtesy and professionalism and they didn't have me waiting for hours. If you find yourself in need of their services, I give them out of 5!

Langley Automobile and Industrial Repair

3.0

(2 reviews)

Acquired a 2003 SUV that had been garaged for many years and within a couple of days had it purring…read morelike a kitten, put on new tires, hoses, belt, fixed the brake that was dragging, changed the oil, antifreeze and fuel filter. A big Thank You to Jim and his crew!!!

Do NOT take your vehicle here. I took my 15 year old truck here to get worked on. My truck needed…read morenew shocks, the check engine light, the brake lights were on(Note: I took my truck here to get the brakes worked on about 8 months before and cost me $800) and it was Idling crazy..I dropped it off and called and talked to Jim and explained to him what was going on with the truck. I said I didn't want to put a lot of money into the truck. He said he completely understands. Without warning, I got slapped with a $1200 bill. My dad picked up the truck and called me and notified me the engine lights were still on. When I finally got to drive my truck...I realized not only were the engine lights still on...IT WAS NOT RUNNING ANY BETTER. I called and expressed my concern to Jim and asked what exactly my $1200 went to..he had a laundry list of things he did to it...but I voiced my concern that everything he did didn't fix the problem that I took it out there for. He said "I don't have time to do shitty work"...and then agreed to take a look at it again. So yet again, I dropped it off at his shop for a few days. I returned back from vacation and picked my truck up after-hours when no one was at the shop. Only to find that THE ENGINE LIGHTS WERE STILL ON and it was running no better once again. I had my dad call out there the next day and talk to Jim, he said they had discovered the issue this time and to fix it, it was going to cost about $400. $400 more dollars to fix the issue that I took it in for originally???? My 99 year old great uncle takes his vehicles out here. I can only imagine shenanigans they are pulling with him. There are too many shops around to have to deal with this. This place has lost my business.

Route 29 Kustoms Collision Center

4.0

Had my car towed here after it broke down. Owner gave me multiple options on repair and had the…read morework done on time and at the estimated price. Great service!

Liberty Road Logistics

4.0

(4 reviews)

EXCELLENT experience with Thad when transporting my car from Boston to Seattle. He was able to…read moreaddress any questions and concerns, and he made the process feel simple and easy throughout. He really took the worry and stress out of the transport situation, and he made sure my car was safe and sound when it arrived. Couldn't be more grateful and I highly recommend using this service - no matter where you are in the country, he will make sure your car gets where you need it to go.

Amazing communication, great to work with. No complaints at all. Thad was respectful of my time and…read morehelped me figure out a shipping plan for my car that worked for me!

Thurber 24 Hour Towing

3.0