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Preferred Towing

5.0 (1 review)

Services - Preferred Towing

Junk vehicle removal

Winch-out service

Tree care services

1 More Service

Vehicle towing

Preferred Towing Towing Photos

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2 months ago

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ABC Service Center & Towing - Battery Replacement

ABC Service Center & Towing

(7 reviews)

Riverton

Walked in telling them I want full diagnostics and that I already have the codes (I got them from…read moreadvance auto parts). This guy just runs his own codes again, "looks under the hood to see how easy it would be to fix oxygen sensors" and that was his diagnostics. I had to even ask what diagnostics he did when he went to charge me for this. His codes were the exact same by the way. Just wants to start changing things without a deep dive - so you'll end up changing a bunch of items with them. Customer service was obviously terrible too. Don't go here

Never written a review in my life and I'm 99.9% sure I'll never write another…read more The entire process of dealing with ABC was horrendous. They seem like decent guys to joke around with (trying to be fair here). But what I experienced was anything but professional. It would take pages to document this past weeks experiences with ABC. It feels like it's been much longer than that. They wasted way a large amount of my time and money as a result of incompetence. Whether it was completely forgetting about my tow, or charging me for new parts that he GAVE back to me so that I could INSTALL THEM MYSELF because he didn't HAVE TIME, or telling me he'd be there at 4:30pm to check me out but he then leaves to go home early for the day, or telling me he didn't get around to the oil change I asked for because he didn't have time! (which is odd because he went home early!!!) OR MAYBE it was just the fact that the whole reason for the tow was because the fuel pump was going, and he didn't touch anything besides the brakes! Throughout this entire process, I made an in-person appointment, 2 weeks out. I then went back in 2 days prior to the tow to confirm (shouldn't even be necessary on my part). When i finally got ahold of them over an hour after my scheduled pick up time, they begrudgingly came to pick me up, and then proceeded to tell me that they aren't going to even work on it for a few days because they have certain customers that are a priority. WHY DID I WAIT 2 WEEKS FOR AN APPOINTMENT THEN??? None of it makes sense. Honestly, they truly seem like decent individuals. BUT this was the most unprofessional spot I've been to since moving to Maine. 2/10

Preferred Towing - towing - Updated June 2026

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